IFB 30-26288-ITD ORDR Internet of Medical Things (IoMT) monitoring solution

Location:	North Carolina
Posted:	Apr 21, 2026
Due:	May 1, 2026
Agency:	State Government of North Carolina
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services Q - Medical Services
Solicitation No:	Doc2154121710
Publication URL:	To access bid details, please log in.

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STATE OF NORTH CAROLINA

DEPARTMENT OF HEALTH AND HUMAN

SERVICES

Information Technology Division

Refer ALL inquiries regarding this IFB to:

Angela Childress

Angela.Childress@dhhs.nc.gov

See page 4 for offer submittal instructions.

INVITATION FOR BIDS NO. 30-26288-ITD

Offers will be publicly opened:

May 1, 2026, promptly at 02:00 PM ET

(Attendance is Optional)

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Issue Date: April 21, 2026

Commodity Number: 811122

Description: ORDR Internet of Medical Things

Monitoring Tools

Using Agency: Privacy and Security Office (PSO)

Requisition No.: RQ271171

OFFER AND ACCEPTANCE

The State seeks offers for the software and software support described in this solicitation. The State’s

acceptance of any offer must be demonstrated by execution of the acceptance found below and any subsequent

Request for Best and Final Offer, if issued. Acceptance shall create a contract having an order of precedence

as follows: In cases of conflict between documents comprising the contract, the order of precedence shall be (1)

Best and Final Offers, if any, (2) special terms and conditions specific to this solicitation, (3) specifications, (4)

Department of Information Technology Terms and Conditions of this solicitation, and (5) the agreed portions of

the awarded Vendor’s offer. No contract shall be binding on the State until an encumbrance of funds has

been made for payment of the sums due under the contract.

IFB Number: 30-26288-ITD

EXECUTION

In compliance with this solicitation and subject to all the conditions herein, the undersigned offers and agrees to

furnish any or all Services or goods upon which prices are offered, at the price(s) offered herein, within the time

specified herein. By executing this offer, I certify that this offer is submitted competitively and without collusion.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY, STATE & ZIP:

PRINT NAME & TITLE OF PERSON SIGNING:

TELEPHONE NUMBER: TOLL FREE TEL.

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

E-MAIL:

Offer valid for ninety (90) days from date of offer opening unless otherwise stated here: ____ days

ACCEPTANCE OF OFFER

If any or all parts of this solicitation are accepted, an authorized representative of DHHS shall affix their signature

hereto. A copy of this acceptance will be forwarded to the successful vendor(s).

FOR STATE USE ONLY

Offer accepted and contract awarded _____________________________________, as indicated on attached certification,

by _____________________________________________ (Authorized representative of DHHS).

Page 2 of 29

January 30, 2026

IFB Number: 30-26288-ITD

TABLE OF CONTENTS

1.0 INTENT, USE, DURATION AND SCOPE .............................................................................................. 4

2.0 GENERAL INFORMATION .................................................................................................................... 4

2.1. OFFER SUBMITTAL ............................................................................................................................... 4

2.2. BASIS FOR REJECTION........................................................................................................................ 5

2.3. LATE OFFERS ....................................................................................................................................... 5

2.4. NON-RESPONSIVE OFFERS ................................................................................................................ 5

2.5. NOTICE TO VENDOR(S)........................................................................................................................ 5

2.6. E-PROCUREMENT SOLICITATION ....................................................................................................... 5

2.7. DISTRIBUTORS AND RESELLERS ....................................................................................................... 6

2.8. POSSESSION AND REVIEW ................................................................................................................ 6

2.9. BEST AND FINAL OFFERS (BAFO)...................................................................................................... 6

2.10. AWARD ................................................................................................................................................ 7

2.11. POINTS OF CONTACT......................................................................................................................... 7

3.0 SPECIFICATIONS ................................................................................................................................. 7

3.1. VENDOR STANDARD AGREEMENT(S) ................................................................................................ 7

3.2. VENDOR UTILIZATION OF WORKERS OUTSIDE U.S. – DISCLOSURE STATEMENT ....................... 7

3.3. E-VERIFY ............................................................................................................................................... 8

3.4 BRAND SPECIFIC PRODUCT................................................................................................................. 9

3.5. SECURITY SPECIFICATIONS ............................................................................................................... 9

3.6 ENTERPRISE ARCHITECTURE SPECIFICATIONS ............................................................................. 11

3.7 SPECIFICATIONS ................................................................................................................................. 12

3.8. DELIVERY ............................................................................................................................................ 12

3.9. CONTRACT TERM ............................................................................................................................... 13

4.0 FURNISH AND DELIVER .................................................................................................................... 13

5.0 HISTORICALLY UNDERUTILIZED BUSINESSES .............................................................................. 14

6.0 DEPARTMENT OF INFORMATION TECHNOLOGY INSTRUCTIONS TO VENDORS ....................... 15

7.0 GENERAL TERMS AND CONDITIONS APPLICABLE TO SOFTWARE AS A SERVICE (SAAS) ....... 16

Page 3 of 29

January 30, 2026

IFB Number: 30-26288-ITD

1.0 INTENT, USE, DURATION AND SCOPE

The purpose of this Solicitation is to obtain pricing for and procure the ORDR Internet of Medical Things

(IoMT) monitoring solution for the NC DHHS Privacy and Security Office. Goods and Services will be

provided in accordance to the terms and conditions of this Solicitation.

2.0 GENERAL INFORMATION

2.1. OFFER SUBMITTAL

Due Date:

Time:

Friday, May 1, 2026

Prior to bid opening at 02:00 PM ET

IMPORTANT NOTE: It is the Vendor’s sole responsibility to upload their offer to the Ariba

Sourcing Module by the specified time and date of opening. Vendor shall bear the risk for late

electronic submission due to unintended or unanticipated delay, including but not limited to internet

issues, network issues, local power outages, or application issues. Vendor must include all the

pages of this solicitation in their response. Vendor must include the Execution page signed and

dated by an official authorized to bind the Vendor’s firm. Failure to return a signed offer shall result

in disqualification.

Attempts to submit a proposal via facsimile (FAX) machine, telephone, email, email

attachments, or in any hardcopy format in response to this Bid SHALL NOT be accepted

and will automatically be deemed Non-Responsive.

a) All File names should start with the Vendor name first, in order to easily determine all the files

to be included as part of the vendor’s response. For example, files should be named as follows:

Vendor Name-your file name.

b) File contents SHALL NOT be password protected, the file formats must be in .PDF, .JPEG,

.DOC or .XLS format, and shall be capable of being copied to other sources. Inability by the

State to open the Vendor’s files may result in the Vendor’s offer(s) being rejected as Non-

Responsive.

c) If the vendor’s proposal contains any confidential information (as defined in Attachment B,

Section 2, Paragraph #17), then the vendor must provide one (1) signed, original electronic

offer and one (1) redacted electronic copy.

Questions or issues related to using the Ariba Sourcing Tool itself can be directed to the North

Carolina eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are

available Monday through Friday from 7:30 AM EST to 5:00 PM EST.

Tips for Using the Sourcing Tool

1. Vendors should review available training and confirm that they are able to access the Sourcing

Event, enter responses, and upload files well in advance of the date and time response are due to

allow sufficient time to seek assistance from the North Carolina eProcurement Help Desk.

2. Vendors may submit their responses early to make sure there are no issues and then submit a

revised response any time prior to the response due date and time. The State will only review the

most recent response.

3. Vendors should respond to all relevant sections of the Sourcing Event. Certain questions or

items are required in order to submit a response and are denoted with an asterisk. The Sourcing

Tool will not allow a response to be submitted unless all required items are completed. The

Sourcing Tool will provide error messages to help identify any required information that is missing

when response is submitted.

Page 4 of 29

January 30, 2026

IFB Number: 30-26288-ITD

4. Simply saving your response in the Sourcing Tool is not the same as submitting your response

to the State. Vendors should make sure they complete the submission process and receive a

message that their response was successfully submitted.

5. Only Bids submitted through the Content Section of the Ariba Sourcing Event will be

considered. Bids submitted through the Message Board will not be accepted or considered for

award.

2.2. BASIS FOR REJECTION

Pursuant to 9 NCAC 06B.0401, the State reserves the right to reject any and all offers, in whole or

in part; by deeming the offer unsatisfactory as to quality or quantity, delivery, price or service offered;

non-compliance with the specifications or intent of this solicitation; lack of competitiveness; error(s)

in specifications or indications that revision would be advantageous to the State; cancellation or

other changes in the intended project, or other determination that the proposed requirement is no

longer needed; limitation or lack of available funds; circumstances that prevent determination of the

best offer; or any other determination that rejection would be in the best interest of the State. Vendor

contact regarding this IFB with anyone other than Angela Childress may be grounds for rejection

of said Vendor’s offer.

2.3. LATE OFFERS

Regardless of cause, late offers will not be accepted and will automatically be disqualified from

further consideration. It shall be the Vendor’s sole risk to ensure submission of offer by the

designated time.

2.4. NON-RESPONSIVE OFFERS

Vendor offers will be deemed non-responsive by the State and will be rejected without further

consideration or evaluation if statements such as the following are included:

• “This offer does not constitute a binding offer”,

• “This offer will be valid only if this offer is selected as a finalist or in the competitive range”,

• “Vendor does not commit or bind itself to any terms and conditions by this submission”,

• “This document and all associated documents are non-binding and shall be used for discussion

purposes only”,

• “This offer will not be binding on either party until incorporated in a definitive agreement signed

by authorized representatives of both parties”, or

• A statement of similar intent.

2.5. NOTICE TO VENDOR(S)

The State objects to and will not be required to evaluate or consider any additional terms and

conditions not previously agreed to by the State and submitted with an Offeror’s response.

This applies to any language appearing in or attached to the document as part of the Offeror’s

response. By execution and delivery of this IFB and response(s), the Offeror agrees that any

additional terms and conditions, whether submitted purposely or inadvertently, shall have no

force or effect.

2.6. E-PROCUREMENT SOLICITATION

This is an E-Procurement solicitation. See Paragraph #31 of the attached Department of

Information Technology Terms and Conditions.

a) General information on the E-Procurement service can be found at http://eprocurement.nc.gov/

b) Within two days after notification of award of a contract, vendor must register in NC E-

Procurement @ Your Service at the following web site: https://vendor.ncgov.com/vendor/login

Page 5 of 29

January 30, 2026

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Solicitation Number:	Doc2154121710
Project Title:	IFB 30-26288-ITD ORDR Internet of Medical Things (IoMT) monitoring solution
Description:	The purpose of this Solicitation is to obtain pricing for and procure the ORDR Internet of Medical Things (IoMT) monitoring solution for the NC DHHS Privacy and Security Office.
Opening Date:	5/1/2026 3:00 PM
Posted Date:	4/22/2026
Status:	Open
Department:	DEPARTMENT OF HEALTH AND HUMAN SERVICES - DHHS


Solicitation Number * Doc2154121710	Department DEPARTMENT OF HEALTH AND HUMAN SERVICES - DHHS	Status Reason Open
Opening Date 2026-05-01T15:00:00.0000000	Posted Date * 2026-04-21T19:30:25.0000000Z	Primary Commodity Code Software maintenance and support
Mandatory Conference/Site Visit — —	Special Instructions —	Solicitation Type * Select RFP IFB RFI
Owner Angela Childress
Description The purpose of this Solicitation is to obtain pricing for and procure the ORDR Internet of Medical Things (IoMT) monitoring solution for the NC DHHS Privacy and Security Office.

IFB 30-26288-ITD ORDR Internet of Medical Things (IoMT) monitoring solution

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