Marketing and Communications Services

Location:	Louisiana
Posted:	Apr 20, 2026
Due:	May 18, 2026
Agency:	State Government of Louisiana
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services R - Professional, Administrative and Management Support Services
Solicitation No:	123460-2026-SWB-02
Publication URL:	To access bid details, please log in.

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REQUEST FOR PROPOSAL

Solicitation # 2026-SWB-02

Proposal Due Date: May 18, 2026

Proposal Due Time: 11:00 AM CDT

Sewerage and Water Board of New Orleans

Request for Proposal

Marketing and Communications Services

Solicitation# 2026-SWB-02

The Sewerage and Water Board of New Orleans invites qualified firms or consultants to submit proposals to

provide comprehensive communications and public relations support for both internal and external audience.

The selected firm will assist in advancing the agency’s mission, enhancing public trust and effectively

communicating key initiatives in water, sewer and drainage services.

RFP will be available April 20, 2026, for download at the following websites:

SWBNO: https://www2.swbno.org/business_bidspecifications.asp

LAPAC: https://wwwcfprd.doa.louisiana.gov/OSP/LaPAC/dspBid.cfm?search=department&term=181

A mandatory pre-proposal conference for this RFP will be held on April 28, 2026, at 11:00 A.M. (CDT) at

the SWBNO Administration Building, 625 St. Joseph St. – Executive Boardroom, New Orleans, LA 70165 or

if you are unable to attend this in-person meeting, you can also join via teleconference call:

Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/264143914249729?p=Ubo09Z5B8mzyrdNBzI

Meeting ID: 264 143 914 249 729

Passcode: Qs28mX6j

Dial in by phone

+1 504-224-8698,,459282004# United States, New Orleans

Phone conference ID: 459 282 004#

At this meeting, staff will discuss the scope of work, proposal requirements and respond to questions from the

attendees. Proposer’s failure to attend the mandatory pre-proposal conference will be disqualified from

presenting a bid submission.

Inquiries and/or Requests for Clarification are due to Prentice Mackyeon, on April 30, 2026, no later than

5:00 pm (CDT) via in writing or email to pmackyeon@swbno.org. All responses will be posted on or before

May 5, 2026.

Proposals will be received by the Sewerage and Water Board of New Orleans Procurement Department by May

18, 2026, at 11:00 A.M. (CDT). For submission instructions, see proposal documents.

LATE PROPOSALS WILL NOT BE ACCEPTED.

Table of Contents

PART I. ADMINISTRATIVE INFORMATION............................................................................................. 5

1.1 Request for Proposals .............................................................................................................................. 5

1.2 Proposal Preparation................................................................................................................................ 5

1.3 Point of Contact/ Inquiries/ Requests for Information: ........................................................................... 5

1.4 Questions and Answers ........................................................................................................................... 5

1.5 Submission of Proposals ......................................................................................................................... 6

1.6 Changes, Addendum, or Withdrawal of Proposals ................................................................................. 6

1.7 Prohibition of Communication ................................................................................................................ 7

1.8 Ownership ............................................................................................................................................... 7

1.9 Effect ....................................................................................................................................................... 7

1.10 Errors or Omissions................................................................................................................................. 7

1.11 Cost of Preparation .................................................................................................................................. 7

1.12 RFP Schedule Summary.......................................................................................................................... 7

1.13 Bid Protest Procedures ............................................................................................................................ 8

1.14 Public Records Request........................................................................................................................... 8

PART II. GENERAL INFORMATION ........................................................................................................... 9

2.1 Overview of the SWBNO.......................................................................................................................... 9

2.2 Scope of Work ........................................................................................................................................... 9

2.3 Contract Terms and Compensation ......................................................................................................... 11

2.4 Payment ................................................................................................................................................... 11

2.5 Information .............................................................................................................................................. 11

2.6 Non-Collusion Statement ........................................................................................................................ 11

2.7 Non-Solicitation Statement ..................................................................................................................... 11

2.8 Convicted Felon Statement ..................................................................................................................... 11

2.9 Insurance Requirements .......................................................................................................................... 12

2.10 Right to Audit .......................................................................................................................................... 13

2.11 Confidential Information ......................................................................................................................... 14

2.12 Confidentiality Statement........................................................................................................................ 14

2.13 Subcontractor........................................................................................................................................... 14

2.14 Living Wage ............................................................................................................................................ 14

PART III. PROPOSAL EVALUATION AND SELECTION...................................................................... 16

3.1 Selection Committee ............................................................................................................................... 16

3.2 Technical Evaluation ............................................................................................................................... 16

3.3 Price Evaluation ...................................................................................................................................... 17

3.4 Shortlist ................................................................................................................................................... 17

3.5 Best and Final Offer (BAFO) .................................................................................................................. 18

3.6 Notification.............................................................................................................................................. 18

PART IV. PROPOSAL SUBMISSION REQUIREMENTS ........................................................................ 19

4.1 TITLE PAGE .......................................................................................................................................... 19

4.2 TABLE OF CONTENTS ........................................................................................................................ 19

4.3 INTRODUCTION................................................................................................................................... 19

4.4 PROPOSER METHODOLOGY AND APPROACH............................................................................. 19

4.5 PROPOSER EXPERIENCE ................................................................................................................... 19

4.6 PROPOSER STAFFING AND QUALIFICATIONS............................................................................. 20

4.7 PROPOSER REFERENCES................................................................................................................... 20

4.8 PROPOSER DBE PARTICIPATION..................................................................................................... 20

4.9 PROPOSER COST PROPOSAL ............................................................................................................ 21

RFP Technical and Cost Proposal Submittal Checklist ............................................................................ 22

ATTACHMENT ................................................................................................................................................ 23

COVER SHEET ................................................................................................................................................ 23

PART I. ADMINISTRATIVE INFORMATION

1.1 Request for Proposals

Sewerage and Water board of New Orleans (SWBNO) is responsible for providing safe drinking water, reliable

wastewater collection and treatment and stormwater management to residents, businesses and visitors of the city

of New Orleans. As the agency continues to modernize infrastructure, improve customer service and strengthen

community engagement, there is a growing need for strategic communications that foster transparency, builds

stakeholder confidence and strengthens utility trust among the residents and visitors we serve.

SWBNO invites qualified firms or consultants to submit proposals to provide comprehensive communications

and public relations support for both internal and external audience. The selected firm will assist in advancing the

agency’s mission, enhancing public trust and effectively communicating key initiatives in water, sewer and

drainage services.

1.2 Proposal Preparation

Proposals submitted for consideration should follow the format and order of presentation provided in Part IV -

Proposal Submission Requirements.

1.3 Point of Contact/ Inquiries/ Requests for Information:

All correspondence and other communications regarding this RFP shall be directed to Prentice Mackyeon,

Purchasing Agent, Sewerage and Water Board of New Orleans, 625 St. Joseph Street, Room 133, New Orleans,

Louisiana 70165, 504-585-2368, pmackyeon@swbno.org.

Inquiries and/or Requests for Information are due to the Board’s Procurement Department via email to

mturner1@swbno.org no later than timeline stated in the Anticipated Proposal Timetable. Any request

received after that time may not be reviewed for inclusion in this RFP. The request shall contain the requester’s

name, address, and telephone number.

The Procurement Department will issue a response to any inquiry if it deems it necessary, by written addendum

to the RFP, posted on Board’s website, and issued prior to the RFP’s Delivery Deadline. The Respondents shall

not rely on any representation, statement or explanation other than those made in this RFP or in any addenda

issued. Where there appears to be a conflict between this RFP and any addendum issued, the last addendum issued

will prevail.

1.4 Questions and Answers

Inquiries and/or Requests for Clarification are due to Prentice Mackyeon, on April 30, 2026, no later than

5:00 pm (CDT) via in writing or email to pmackyeon@swbno.org. All responses will be posted on or before

May 5, 2026. Do not contact other SWBNO program personnel with questions regarding this RFP.

The Procurement Department will issue a response to any inquiry if it deems it necessary, by written addendum

to the RFP, posted on SWBNO’s website, and issued prior to the RFP’s Delivery Deadline. The Proposers shall

not rely on any representation, statement, or explanation other than those made in this RFP or in any addenda

issued. Where there appears to be a conflict between this RFP and any addendum issued, the last addendum issued

will prevail.

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Bid Number	Description	Date Issued	Bid Open Date/Time
123460-2026-SWB-02	Marketing and Communications Services Original: 123460-2026-SWB-02	04/20/2026	05/18/2026 11:00:00 AM CT

Department	Non State - Sewerage & Water Board of New Orleans
Section	Procurement Department
Dept Code	123460
Contact	Cashanna Moses
Address	625 St. Joseph St. Rm. 133 New Orleans, LA 70165
Phone	504 585 2428
Email	cmoses@swbno.org
URL	https://www.swbno.org

Marketing and Communications Services

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See also