CSAI

Location: Maryland
Posted: Dec 18, 2025
Due: Jan 8, 2026
Agency: HOMELAND SECURITY, DEPARTMENT OF
Type of Government: Federal
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: 70SBUR26I00000006
Publication URL: To access bid details, please log in.
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CSAI
Active
Contract Opportunity
Notice ID
70SBUR26I00000006
Related Notice
Department/Ind. Agency
HOMELAND SECURITY, DEPARTMENT OF
Sub-tier
US CITIZENSHIP AND IMMIGRATION SERVICES
Office
USCIS CONTRACTING OFFICE(ERBUR)
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General Information View Changes
  • Contract Opportunity Type: Sources Sought (Updated)
  • Updated Published Date: Dec 18, 2025 08:12 am EST
  • Original Published Date: Dec 09, 2025 12:13 pm EST
  • Updated Response Date: Jan 08, 2026 10:00 am EST
  • Original Response Date: Jan 02, 2026 10:00 am EST
  • Inactive Policy: 15 days after response date
  • Updated Inactive Date: Jan 23, 2026
  • Original Inactive Date: Jan 17, 2026
  • Initiative:
    • None
Classification
  • Original Set Aside:
  • Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
  • NAICS Code:
    • 541512 - Computer Systems Design Services
  • Place of Performance:
    Camp Springs , MD 20588
    USA
Description View Changes

Customer Services, Accounts, and Integration (CSAI)



This is a Sources Sought Notice to identify potential business sources with the capacity and technical capability necessary to successfully provide best practices to integrate online account experience to enhance customer service and interaction with the public seeking benefits adjudicated by USCIS. This RFI is issued solely for informational and planning purposes and does not constitute an Invitation for Bids, Request for Proposal, Request for Quotation or obligation on the part of USCIS to issue an RFQ or award a contract.



See the attached document for additional information.



Update 12/18/2025: The due date for responses has been updated to 01/08/2026.


Attachments/Links
Contact Information View Changes
Contracting Office Address
  • 124 Leroy Road
  • Williston , VT 05495
  • USA
Primary Point of Contact
Secondary Point of Contact


History

Related Document

Dec 9, 2025[Sources Sought (Original)] CSAI
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