Users experience Software as a service

Location:	Federal
Posted:	Jun 3, 2025
Due:	Jun 20, 2025
Agency:	Government of Canada
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software).
Solicitation No:	20250409
Publication URL:	To access bid details, please log in.

Description

The Financial Consumer Agency of Canada (FCAC) requires a User Experience (UX) research software to support evidence-based Human-Centered Design practices. This ensures that the development of our services and products is deeply rooted in the needs, behaviors, and preferences of our users.

FCAC needs to efficiently recruit, schedule, and compensate user research participants, ensuring a diverse and representative sample for our studies. The UX research software must support both moderated and unmoderated research methods, allowing us to gather comprehensive insights through a variety of user research methods, such as usability tests, interviews, surveys, card sorts and navigation tests.

Show more description Show less description

Contract duration

The estimated contract period will be 72 month(s), with a proposed start date of 2025/07/01.

Trade agreements

World Trade Organization Agreement on Government Procurement (WTO GPA)
Canada-Chile Free Trade Agreement (CCFTA)
Canada-Peru Free Trade Agreement (CPFTA)
Canada-Colombia Free Trade Agreement
Canada-Panama Free Trade Agreement
Canada-Honduras Free Trade Agreement
Canada-Korea Free Trade Agreement (CKFTA)
Canadian Free Trade Agreement (CFTA)
Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
Canada-Ukraine Free Trade Agreement (CUFTA)
Canada-UK Trade Continuity Agreement (Canada-UK TCA)

Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

None

Partner with another business

Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering .

This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use .

Daily notification on new contract opportunities

With GovernmentContracts, you can:

Find more opportunities and win more business
Receive daily alerts for all new bid opportunities
Get contract opportunities matched to your business

ONE WEEK FREE TRIAL

* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.