| Location: | Michigan |
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| Posted: | Jun 12, 2026 |
| Due: | Jul 17, 2026 |
| Agency: | Resa County Educational Service Agency |
| Type of Government: | State & Local |
| Category: |
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| Publication URL: | To access bid details, please log in. |
Early Childhood Transportation
A Pre-Proposal Meeting is strongly encouraged but not mandatory. The Pre-Proposal Meeting will be held virtually on Friday, June 26, 2026, at 10 a.m. EST.
Proposals Due Friday, July 17, 2026, by 12 p.m. EST
RFP # WRESA-48-2026-2027-04
REQUEST FOR PROPOSALS
FOR
EARLY CHILDHOOD TRANSPORTATION SERVICES
BID SUMMARY
Commodity/Service Being Requested: Early Childhood Transportation Services
Type of Solicitation: Request for Proposals (RFP) – Wayne RESA, in partnership with the CoPro+ cooperative purchasing program managed by the Public Procurement Institute of Michigan (PPIM), a nonprofit organization, is competitively bidding and awarding a Master Agreement to a Contractor or Contractors for Early Childhood Transportation Services.
Type of Resulting Contract: Statewide Cooperative Contract – As a result of this RFP, Wayne RESA will work with the CoPro+ cooperative purchasing program to market and extend the resulting Contract to other public municipalities, non-profit organizations and schools statewide in having access to Contract(s) for Early Childhood Transportation Services. This Contract will enable public municipalities, non-profit organizations, and schools to “piggyback” and purchase Early Childhood Transportation services on an “as needed” basis from the Proposer(s). Proposers shall list which regions you will service and identify any limitations on service areas within Appendix A – Regional Map, within this RFP.
Resulting Contract Term: One (1) year with four (4) one-year renewal options. The base term for this Contract is for one (1) year. At the end of the initial term, this Agreement will be evaluated. If the parties agree that it is a mutually beneficial relationship, the Agreement may be extended through a signed Amendment by both parties for up to four (4) additional one (1) year options, which may be exercised individually or together.
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RFP TIMETABLE |
DATE / TIME |
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RFP Issue Date |
June 12, 2026 |
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Pre-Proposal Meeting**: |
June 26, 2026, at 10:00 a.m. Eastern Time |
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Submission of Question(s) from Proposer Due |
June 30, 2026, by 12:00 p.m. Eastern Time |
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Answers to Proposer Questions Due |
July 10, 2026 |
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Proposals Due* |
July 17, 2026, by 12:00 p.m. Eastern Time |
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Contract Start |
September 01, 2026 |
*Responses received later than the specified deadline will be disqualified.
** Pre-Proposal Meeting is strongly encouraged, though it is not mandatory to attend. The Pre-Proposal Meeting will be held virtually via Microsoft Teams on June 26, 2026, at 10:00 a.m. Eastern Time. Please see the meeting link, ID, and passcode below.
Pre-Proposal Meeting:
Topic: Early Childhood Transportation
Day/Time: June 26, 2026, 10:00 AM Eastern Time (US and Canada)
Join: https://teams.microsoft.com/meet/261139348269045?p=IVkfTxTlahfEhk8R3G
Meeting ID: 261 139 348 269 045
Passcode: Gp77cX6R
Selected Proposers may be required to participate in interviews and/or make oral presentations. Failure of a Proposer to participate on the date scheduled may result in the rejection of the Proposer’s proposal. In addition, Wayne RESA may decide to make site visits to the selected Proposers’ reference sites or other sites provided by the Proposer.
Wayne RESA reserves the right to change this schedule as needed and all information provided by Wayne RESA in this RFP is offered in good faith. Individual items are subject to change at any time. Wayne RESA makes no certification that any item is without error.
The Sole Point of Contact During this Solicitation Process is:
Stacey Shaw
purchasing@resa.net
(989) 307-1307
Contacts with Wayne RESA Personnel: All contact with Wayne RESA regarding this RFP or any matter relating thereto must be sent to the following email: purchasing@resa.net
Electronic forms of all bid documents are available online at: Wayne RESA Bid Documents
If you experience any issues downloading the documents, contact Stacey Shaw at purchasing@resa.net
Award of this proposal is contingent upon the approval of funding from Wayne RESA Board of Education.
Table of Contents
Solicitation Terms and Conditions can be found at
https://www.resa.net/administrative-support/purchasing/request-for-proposal
as (DOC) CoPro+ Contract Terms and Conditions
SECTION 1.0 – PROPOSER RESPONSES TO SCOPE OF WORK AND PRICING
PROPOSAL RESPONSE GUIDELINES
The following are detailed guidelines for the format and content of your proposal submission. Please review the guidelines below in full prior to beginning your proposal.
Please respond to each requirement or question where necessary and explain how it will fulfill each requirement. Attach any supplemental information and appropriately reference the section within your response.
IMPORTANT NOTE: There are specific requirements for which acceptance must be simply acknowledged through a checkbox(es), and others that require further explanation. Click one checkbox and complete the entries as identified.
Proposal Section I – Executive Summary
This part of the response to the RFP should be limited to a brief narrative highlighting the supplier’s proposal. The summary should contain as little technical jargon as possible and should be oriented toward non-technical personnel. The summary should describe the following:
• Key differentiators in service offerings, account management, and value-added services proposed by your company.
• Your understanding of the scope of requirements and the level to which your proposal has met the requirements.
• High-level project execution plan and timeline for completion, outlining any equipment delays that could impact availability.
• Risk management considerations.
• Value and outcomes delivered to WRESA
Proposal Section II - Scope of Proposed Solution
Provide a description of the overall solution or methodology for Early Childhood Transportation Services. Include a high-level description of the steps of how the services will be provided and any associated value-added services/solution that meets the requirements. Confirm that the solution being provided is comprehensive. In addition, describe the methodology for solution delivery. Finally, describe the client relationship management approach (e.g., steering committee, status reporting).
Proposal Section III - Comprehensive List of Assumptions
Rather than have assumptions scattered throughout the proposal, WRESA requires that all assumptions be listed and explained in this section. Please ensure that all assumptions listed reference the appropriate section of the RFP and/or associated services.
1.1 Minimum Mandatory Requirements
All proposals will be reviewed for compliance with the minimum mandatory requirements. Proposals deemed non-responsive will be eliminated from further consideration.
Interested and qualified proposers that can demonstrate their ability to successfully provide the services requested under this RFP are invited to submit proposal(s), provided they meet the following:
1. The proposer must have a minimum of three (3) years of experience providing transportation services to schools or equivalent services comparable to those being requested in this proposal. Enter in Section 2.2 References.
1.2 Introduction and Background
Wayne RESA, established by the Michigan Legislature in 1960, is the largest of fifty-six (56) such agencies throughout the state. The Wayne RESA board is elected by one vote from each of the thirty-three (33) local Wayne County school district boards. WRESA provides a wide variety of services to thirty-three (33) public school districts and approximately ninety-seven (97) public school academies in Wayne County, Michigan; serving more than 260,000 students. WRESA, through various consortium arrangements, provides a variety of services to other educational agencies throughout the state of Michigan.
1.3 Scope of Work
The selected Contractor (Contractor) shall provide safe, reliable, and fully compliant transportation services for children ages three (3) to five (5) who are enrolled in the Great Start Readiness Program (GSRP). Services shall include daily student transportation using black-and-yellow school buses that meet all applicable federal and State of Michigan safety standards, with each vehicle staffed by a qualified driver and bus aide. The Contractor must adhere to all requirements outlined in the LARA Child Care Licensing transportation rules, Michigan Department of Education (MDE) and Pupil Transportation Advisory Committee (PTAC) guidelines, and all applicable child safety restraint, supervision, loading, unloading, and drop-off procedures. The Contractor must maintain all required documentation, support ISD reporting obligations, and ensure consistent, high-quality service delivery throughout the entire length of the Contract.
1.3.1 Wayne RESA’s Program Overview & Service Expectations
A. Children Served
1. Estimated ten (10) to sixty (60) GSRP children, ages three (3) to five (5).
2. Daily transportation required for morning pick-up and afternoon drop-off.
B. Routes
1. Approximately two (2) to four (4) bus routes, subject to adjustment based on enrollment, geographic distribution, and efficiency. See Attachment B – Transportation Route.
C. Vehicle Requirements
1. All transportation must be provided using traditional black-and-yellow school buses.
2. Buses must meet all applicable Federal Motor Vehicle Safety Standards (FMVSS).
3. Buses must be equipped with:
i. Age-appropriate Child Safety Restraint Systems (CSRS).
ii. Two (2) safety belt cutters that are accessible only to the driver and bus aide.
iii. Proper anchorages and seating that meet FMVSS requirements.
D. Staffing Requirements
1. A bus aide/monitor is required on every bus, regardless of route size.
2. Drivers and aides must be trained in:
i. CSRS installation and use.
ii. Safe loading/unloading procedures.
iii. Emergency evacuation procedures.
iv. Supervision of pre-school children.
Proposer Response:
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I have reviewed the above requirements and agree with no exceptions. |
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I have reviewed the above requirements and have noted all exception(s) below. |
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List all exception(s): |
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Bidder must describe how they comply with the above requirement(s): |
1.3.2 Compliance Requirements
A. Licensing Rules
Contractor must comply with the Licensing and Regulatory Affairs (LARA) Licensing Rules for Child Care Centers – Part 4 Transportation (R 400.8701–R 400.8770), including but not limited to:
1. Physical assistance entering and exiting.
2. Ensuring no child is in transit for more than one continuous hour.
3. Ensuring children are never left unattended.
B. MDE & PTAC Guidelines
Contractor must adhere to Michigan Department of Education and Pupil Transportation Advisory Committee guidance, including:
1. Use of CSRS for pre-school children.
2. Regular inspection, cleaning, and maintenance of CSRS and anchorages.
3. Monitoring for recalls and expiration dates.
4. Disposal of outdated equipment.
C. Drop-Off Safety
Contractor must ensure:
1. Children are released only to a staff member, parent/guardian, or responsible adult designated by the parent.
2. Procedures are in place when no adult is present at the drop-off location.
3. Children are never left unattended at any time.
D. Background Checks
All staff must meet applicable background check requirements (See Section 1.10), as well as agree to drug and alcohol testing.
E. Contractor Responsibilities
Contractor must:
1. Support ISD documentation requirements.
2. Provide detailed invoices and ridership documentation as required.
Proposer Response:
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I have reviewed the above requirements and agree with no exceptions. |
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I have reviewed the above requirements and have noted all exception(s) below. |
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List all exception(s): |
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Bidder must describe how they comply with the above requirement(s): |
1.3.3 Deliverables
A. Operational Deliverables
The Contractor must provide:
1. Safe, reliable daily transportation for all assigned routes.
2. Bus aides on every bus.
3. Required maintenance documentation and CSRS installation.
4. Emergency evacuation plans and drill logs.
B. Administrative Deliverables
1. Attendance and ridership logs.
2. Incident reports and safety documentation.
3. Monthly billing aligned with ISD requirements.
Proposer Response:
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I have reviewed the above requirements and agree with no exceptions. |
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I have reviewed the above requirements and have noted all exception(s) below. |
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List all exception(s): |
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Bidder must describe how they comply with the above requirement(s): |
1.3.4 Performance Standards / Service Level Agreements (SLAs)
The awarded Contractor’s performance will be continuously monitored by Wayne RESA throughout the term of the Contract. The following standards will be used to evaluate service quality, compliance, and responsiveness. These criteria may be used to inform Contract renewal, corrective action, and/or termination decisions.
A. Performance Rating Scale
• 4 – Exceeds Expectations: Consistently surpasses contractual requirements; proactive, high-quality service delivery.
• 3 – Meets Expectations: Fully compliant with contractual requirements; reliable and consistent performance.
• 2 – Needs Improvement: Inconsistent; corrective action may be required.
• 1 – Unsatisfactory: Fails to meet contractual requirements; subject to immediate corrective action or possible termination.
B. Performance Evaluation Criteria
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Criteria Standard |
Exceeds Expectations (4) |
Meets Expectations (3) |
Needs Improvement (2) |
Unsatisfactory (1) |
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1. On-Time Performance (Pick-Up & Drop-Off) |
98–100% on-time performance; proactively communicates delays; no disruption to program operations |
95–97% on-time performance; delays are infrequent and communicated |
90–94% on-time performance; recurring delays or inconsistent communication |
Below 90% on-time; frequent delays or missed routes; poor communication |
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2. Compliance with Licensing & Safety Requirements |
Full compliance with all applicable requirements (LARA, MDE, PTAC); demonstrates proactive safety practices |
Meets all licensing and safety requirements with no significant violations |
Minor or isolated compliance issues; corrective action required |
Repeated or serious violations; failure to meet regulatory requirements |
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3. Child Safety Restraint Systems (CSRS) Use & Maintenance |
Consistent, correct use of CSRS; documented inspections exceed required frequency; no deficiencies |
Proper use and maintenance of CSRS in accordance with requirements |
Occasional errors in use or documentation; maintenance inconsistencies |
Improper use, missing documentation, or unsafe conditions related to CSRS |
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4.Communication with Program Staff & Families |
Proactive, clear, and professional communication; timely updates; strong working relationships |
Communication is clear, timely, and professional |
Delayed or inconsistent communication; occasional lack of clarity |
Poor, unprofessional, or absent communication; impacts service delivery |
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5.Responsiveness to Route Changes, Emergencies & Weather |
Rapid and effective response; demonstrates flexibility and contingency planning |
Responds appropriately and within expected timeframes |
Delayed or inconsistent response; limited adaptability |
Fails to respond effectively; causes service disruption |
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6. Student Safety (Supervision & Release Procedures) |
Zero safety incidents; consistently exceeds supervision and release protocols |
Fully adheres to supervision and release requirements |
Minor lapses in procedures; no harm but requires correction |
Any instance of a child left unattended or unsafe release (zero tolerance) |
C. Performance Monitoring & Corrective Action
1. Wayne RESA reserves the right to request documentation, including but not limited to:
i. On-time performance logs
ii. Incident reports
iii. CSRS inspection and maintenance records
iv. Communication logs
2. If performance falls below “Meets Expectations” in any category:
i. Contractor may be required to submit a Corrective Action Plan (CAP) within five (5) business days.
ii. Continued deficiencies may result in payment withholding, contract review, or termination. D
3. A zero-tolerance standard applies to:
i. Any instance of a child left unattended. Please note, if a student is left unattended, the driver should be terminated.
ii. Serious safety or compliance violations
Proposer Response:
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I have reviewed the above requirements and agree with no exceptions. |
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I have reviewed the above requirements and have noted all exception(s) below. |
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List all exception(s): |
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Bidder must describe how they comply with the above requirement(s): |
1.3.5 Student Discipline
The Contractor shall cooperate fully with Wayne RESA in addressing student discipline matters arising from the provision of Transportation Services. This includes, but is not limited to, reporting incidents, providing written documentation, and participating in follow-up actions as requested by Wayne RESA.
The Contractor shall adhere to all applicable Wayne RESA policies, procedures, and guidelines related to student conduct and discipline.
The Contractor shall ensure that all personnel comply with the requirements of the Family Educational Rights and Privacy Act (FERPA) and maintain strict confidentiality of all student information obtained in the course of performing services.
Proposer Response:
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I have reviewed the above requirements and agree with no exceptions. |
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I have reviewed the above requirements and have noted all exception(s) below. |
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List all exception(s): |
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Bidder must describe how they comply with the above requirement(s): |
1.3.6 Inclement Weather Responsibilities
The Contractor shall support Wayne RESA in evaluating transportation safety during inclement weather conditions. Responsibilities include conducting road checks when requested and providing timely, accurate feedback regarding road and weather conditions that may impact student transportation.
The Contractor shall maintain effective communication with Wayne RESA regarding delays, route modifications, or safety concerns due to weather or other emergency conditions. The Contractor is expected to respond promptly to direction from Wayne RESA regarding service continuation, delay, or cancellation.
Proposer Response:
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I have reviewed the above requirements and agree with no exceptions. |
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I have reviewed the above requirements and have noted all exception(s) below. |
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List all exception(s): |
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Bidder must describe how they comply with the above requirement(s): |
1.3.7 Emergency Evacuation and Relocation Services
The Contractor shall provide emergency transportation support for the evacuation and relocation of children, staff, and authorized personnel to the designated alternate site identified as the Wayne RESA Education Center, or to another location designated by the Agency in the event of an emergency within thirty (30) minutes.
Emergency situations may include, but are not limited to:
• Fire or smoke conditions
• Natural disasters or severe weather events
• Utility failures
• Hazardous material incidents
• Security threats or law enforcement actions
• Building system failures
• Any other condition requiring immediate evacuation or relocation of program participants
The Contractor shall maintain the operational capability to respond to emergency evacuation requests during all hours in which transportation services are being provided under this agreement.
Proposer Response:
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I have reviewed the above requirements and agree with no exceptions. |
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I have reviewed the above requirements and have noted all exception(s) below. |
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List all exception(s): |
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Bidder must describe how they comply with the above requirement(s): |
1.3.8 Cameras, GPS, and Vehicle Monitoring Systems
All buses utilized in the performance of this Contract shall be equipped with four (4) operational camera video surveillance systems and GPS tracking technology.
The Contractor shall be responsible, at its sole cost and expense, for the installation, maintenance, repair, and proper functioning of all video surveillance and GPS systems.
The Contractor agrees to cooperate fully with Wayne RESA in matters relating to the use, review, and disclosure of video and GPS data. This includes adherence to all Wayne RESA policies, procedures, and regulations governing access to and use of such data in connection with student discipline, safety, incident investigation, or other related matters.
The Contractor shall ensure that all data collected through these systems is securely stored and handled in compliance with applicable laws and regulations, including FERPA where student information is involved.
Proposer Response:
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I have reviewed the above requirements and agree with no exceptions. |
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I have reviewed the above requirements and have noted all exception(s) below. |
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List all exception(s): |
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Bidder must describe how they comply with the above requirement(s): |
1.3.9 Reporting and Documentation
The Contractor shall maintain and provide the following reports and documentation as requested:
A. General Compliance Documentation
1. Documentation demonstrating compliance with all applicable federal, state, and local laws, including the Pupil Transportation Act (Michigan Public Act 8 of 1990).
2. Proof of compliance with Wayne RESA policies and procedures.
3. Documentation of FERPA compliance (Family Educational Rights and Privacy Act).
B. Transportation & Operations Records
1. Route records including:
i. Route numbers and bus numbers.
ii. Student counts per route and school.
2. Mileage and hours driven per route.
3. Data required for reporting, including:
i. School Bus Driver Compliance Information.doc
ii. Monthly submission of route rosters and ridership logs or upon request.
iii. Monthly submission of incident reports and safety documentation or upon request.
4. Monthly invoice, which must include a minimum of the following information:
i. Service dates.
ii. Itemized costs.
iii. Total cost.
iv. Due date.
C. Personnel Documentation
The Contractor shall maintain and submit semi-annually:
1. Driver roster including:
i. Full name
ii. Driver’s Licenses and License Numbers
iii. Continuing education documentation
2. Proof of:
i. Valid CDL and endorsements
ii. Medical certification (DOT card)
3. Documentation of:
i. Criminal background checks (State Police & FBI)
ii. Drug and alcohol testing compliance
iii. Training records (including bi-annual in-service training)
4. Additional personnel records:
i. Route assignments
ii. Bus assignments
5. Misconduct/disciplinary reports
D. Bus & Fleet Documentation
The Contractor shall maintain and provide:
1. Annual fleet report including:
i. Bus model, year, body type, and odometer reading
2. Daily pre-trip inspection forms
3. Records of:
i. Bus availability/unavailability
ii. Road breakdowns and service interruptions
4. Documentation of:
i. Spare bus inventory (minimum 10%)
E. Maintenance Documentation
The Contractor shall maintain and submit:
1. Preventative maintenance schedules (annually)
2. Monthly maintenance reports (at minimum during first contract year), including:
i. Repairs performed
ii. Labor hours
iii. Cost of repair
3. Documentation of:
i. Use of OEM-approved parts
ii. Compliance with manufacturer standards
iii. Child Safety Restraint Systems (CSRS) annual inspection
4. Vehicle manuals and maintenance logs
5. Proof of maintenance for:
i. GPS systems
ii. Video surveillance systems
iii. Child Safety Restraint Systems (CSRS)
F. Inspection Documentation
The Contractor shall provide:
1. Annual inspection reports conducted by the Michigan State Police or authorized entity
2. Proof that all buses:
i. Passed inspections prior to contract start
ii. Continue to meet inspection requirements
3. Inspection report submission timeline:
i. Within 30 days of inspection completion
G. Safety & Compliance Documentation
The Contractor shall document:
1. Student safety training programs
2. Bus evacuation drills (minimum 3 per year)
3. Driver safety and conduct compliance
4. Drug and alcohol testing program results and policies
5. Compliance with:
i. Michigan School Safety Initiative (Public Act 84 of 2006)
H. Incident & Reporting Documentation
The following MUST be reported as stated below or upon request:
1. Weekly summary of route and assigned driver(s) (or within one (1) business day of request).
2. Monthly student discipline incidents (written report with date/time/details).
3. Weekly report of:
i. Late routes
ii. Missed routes
iii. Corrective actions taken
The following processes/procedures MUST be followed for Accident Reporting:
1. Immediate verbal notification to Wayne RESA
2. Written report within 24 hours, including:
i. Student involvement.
ii. Injuries.
iii. Property damage.
iv. Witness list.
v. Police report number.
3. Submission of official law enforcement reports when available.
4. Documentation of post-accident drug/alcohol testing if applicable per Department of Transportation regulations.
I. Communication & System Documentation
The Contractor shall maintain:
1. Documentation log of all communication (e.g., calls, emails, letters) with:
i. Wayne RESA.
ii. Parents.
iii. Community.
2. Proof of operational systems, including:
i. GPS system operation and maintenance.
ii. Video surveillance system maintenance.
J. Record Access & Retention
1. All records must be:
i. Available to Wayne RESA upon request at any time.
ii. Maintained for ten (10) years in accordance with State of Michigan record retention guidelines.
2. Contractor must support:
i. Audits.
ii. Compliance reviews.
iii. State reporting requirements.
Proposer Response:
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☐ |
I have reviewed the above requirements and agree with no exceptions. |
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I have reviewed the above requirements and have noted all exception(s) below. |
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List all exception(s): |
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Bidder must describe how they comply with the above requirement(s): |
1.3.10 Staffing and Subcontracting
No portion of the awarded work will be subcontracted to another firm without the express, written consent of Wayne RESA.
Proposer Response:
Please confirm your understanding by checking Yes or No.
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☐ Yes ☐ No |
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If using a subcontractor, please list subcontractor information: |
1.4 Statewide Cooperative Contract
Wayne RESA is working with the CoPro+ cooperative purchasing program on this bid solicitation. If your bid meets the minimum qualifications, is responsive and responsible, and offers competitive pricing, you may be considered and approached to extend a term agreement and pricing to other public entities within the county, the region, and the state, in accordance with Michigan Compiled Laws 124.504. This process is called “piggybacking”; it offers tremendous value to public ordering entities regarding the cost and time to manage an end-to-end purchasing event. This process also offers exceptional value to selected vendors in terms of their company’s resources and time to respond to multiple solicitations from various public entities that have a similar need for their products or services.
All pricing submitted to Wayne RESA and its participating entities shall include a 2% administrative fee to be remitted to CoPro+ by the contractor on a quarterly basis. Administrative fees will be paid against actual sales volume for each quarter. It is the contractor’s responsibility to keep all pricing up to date and on file with Wayne RESA/CoPro+. All price changes shall be presented to Wayne RESA/CoPro+ for acceptance, using the same format as was accepted in the original contract.
Proposer Response:
Please confirm your understanding by checking Yes or No.
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☐ Yes ☐ No |
1.5 Reserved
1.6 Service Capabilities
1.6.1 Communication Plan/Contract Management
Proposer must identify their company standards of communication as they relate to contract performance, issue management, and change management. An issue is an identified event that, if not addressed, may affect schedule, scope, service, delivery, quality, or budget. A change is identified as a change in corporate leadership, structure, merger or acquisition.
Proposer Response:
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Contract Performance: Describe how your company maintains communication to ensure the project stays on schedule, within scope, and aligned with expectations.
Issue Management: Outline your process for identifying, addressing and resolving issues that impact the schedule, budget or quality.
Change Management: Explain your approach to handling significant organizational changes to ensure continuity during the contract. |
1.6.2 Primary Account Representatives
Proposer must identify by name, email address, and phone number for the following:
1. Contract performance – Single point of contact to troubleshoot any and all potential problems or issues.
2. Contract documents – Responsible for signing and negotiating Contract.
3. Reports – Responsible for reports.
Proposer Response:
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1. Contact person’s name, email address, and phone number for Contract performance:
2. Contact person’s name, email address, and phone number for Contract documents:
3. Contact person’s name, email address, and phone number for reports:
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1.6.3 Reserved
1.7 Customer Service
It is preferred that the Proposer have an accessible customer service department with an individual specifically assigned to Wayne RESA. Customer inquiries should be responded to same business day, unless it is an emergency in which an immediate response is expected. Describe your company’s Customer Service Department (hours of operation, number and location of service centers, regular and emergency response times, etc.).
Proposer Response:
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Customer Service Contact: Customer Service Phone#: Hours of Operations: Address: Regular Response Times: Emergency Response Times:
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1.8 Purchase Orders
Requests for quotes will be initiated by participating agencies as specific needs arise. Participating agencies will issue individual detailed specifications to the pre-qualified vendor pool along with specific response information required, deliverables, and any special terms and conditions. The vendors will respond directly to the requesting agency within the timeframe specified in the request for quote. The participating agency will evaluate the responses and determine the Proposer that will be awarded a purchase order (PO). Resulting orders are to be shipped and billed directly to these institutions.
Proposer Response:
Please confirm your understanding by checking Yes or No.
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☐ Yes ☐ No |
1.9 Delivery and Acceptance
The awarded Proposer (Contractor) shall deliver all materials, products, and services per the agreed schedule. Physical materials must be securely packaged and shipped FOB destination, while digital resources must be provided via secure electronic transfer. The Contractor bears all shipping, handling, and packaging costs. Risk of loss remains with the Contractor until final acceptance by WRESA.
Acceptance is contingent upon:
• Conformance to requirements.
• Successful training and implementation as per the Contract.
• Functionality of digital components and system integrations.
If deficiencies are found, the Contractor must correct them within five (5) business days at no additional cost. Non-compliance may result in rejection, withheld payment, or Contract termination if unresolved.
Proposer Response:
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1.9.1 Invoice and Payments
All pricing must reflect net 30 payment terms.
Proposer Response:
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All pricing must reflect net 30 payment terms. Agree? Yes or No
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1.10 Fingerprinting Process
WRESA is committed to providing a safe and secure environment for all staff, students, and clients that conduct business or visit any WRESA operated campus. Prior to any individual servicing WRESA operated campuses or students, a School Employment (SE) criminal history records check, and a Child Care Background Check (CCBC) shall be conducted in accordance with state law. Individuals seeking access to WRESA operated campuses or students will be held to a similar standard of review for the SE records check as WRESA employees and Contractors, including the requirement that any criminal conviction will require the individual to provide requested documentation so that WRESA can conduct a targeted review and individualized assessment. CCBC background checks will require an “Eligible” designation from the Child Care Licensing Division. Background checks, including both the school employment and childcare center background checks, must be fully completed prior to providing services for any student or on any WRESA campus, and only individuals authorized in writing by Wayne RESA utilizing a DETERMINATION FOR ASSIGNMENT form will be accepted as qualified for placement. Contractors found Ineligible before or after placement by the CCLB are prohibited from providing services.
Contractor will be responsible for working with WRESA to run proper background checks. WRESA will process background checks for a fee of seventy-five dollars ($75.00) for each CHRI record initiated by the Contractor. The Contractor is responsible for all processing costs and fees associated with background checks, including WRESA processing fees. Wayne RESA shall issue an invoice to the Contractor detailing the fees owed to Wayne RESA during each month of the Term. The Contractor must remit payment within thirty (30) days of receipt of such invoice. Any invoices unpaid after that thirty (30) day period shall be deducted from amounts due from WRESA to the Contractor.
Proposer Response:
Please confirm your understanding by checking Yes or No.
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☐ Yes ☐ No |
1.11 Pricing Schedule
Respondents will provide pricing information on the price sheet (Attachment A) that will be utilized when evaluating price competitiveness.
1.11.1 RESERVED
1.11.2 Bid Pricing
Proposers have the option to provide high-volume pricing. Proposers who offer high-volume pricing may be evaluated more favorably than those who do not. Proposers should specify this discount option within their cost proposal and at what level.
1.11.3 Quantity Term
Proposer agrees to supply the complete quantity and products that each customer requires.
1.11.4 Tax Excluded from Price
(a) Sales Tax: Wayne RESA and local units of government are exempt from sales tax for direct purchases. The Proposer's prices must not include sales tax.
(b) Federal Excise Tax: Wayne RESA may be exempt from Federal Excise Tax, or the taxes may be reimbursable, if articles purchased under any resulting Contract are used for Wayne RESA's exclusive use. Certificates showing exclusive use for the purposes of substantiating a tax-free, or tax-reimbursable sale will be sent upon request. If a sale is tax exempt or tax reimbursable under the Internal Revenue Code, the Proposer's prices must not include the Federal Excise Tax.
Proposer Response:
Include any comments regarding pricing, discounts being offered, and information on other cooperative contracts held by respondent.
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1.12 Price Assurance
The awarded Proposer agrees to provide pricing to Wayne RESA and its participating entities that are the lowest pricing available, and the pricing shall remain so throughout the duration of the contract. The awarded Proposer agrees to promptly lower the cost of any product purchased through Wayne RESA following a reduction in the manufacturer or publisher's direct cost. If respondent has existing cooperative contracts in place, Wayne RESA requests equal or better than pricing to be submitted.
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Resa County Educational Service Agency
Bid Due: 8/12/2026