RFQ 2027-001 Realtime Captioning/CART Services & ASL Interpreters

SAN FRANCISCO COMMUNITY COLLEGE DISTRICT
CITY COLLEGE OF SAN FRANCISCO
REQUEST FOR
Qualifications RFQ 2027-001
Realtime Captioning/CART Services
&
ASL Interpreters
Proposals Due Date: 08/07/2026 by 5:00 pm
Questions or requests for additional information may be submitted to: City
College of San Francisco - Disability Services & Programs for Students (DSPS) Deaf Services
Deafserv@ccsf.edu
Please state CAPTIONER QUALIFICATIONS or INTERPRETER
QUALIFICATIONS in the subject line.
Application is completed by submitting the attached questionnaire to
deafserv@ccsf.edu. Resumes, certifications, and additional documents identified
therein must be submitted as well. Please state CAPTIONER QUALIFICATIONS or
INTERPRETER QUALIFICATIONS in the subject line.
Qualifications shall remain valid for a period of three (3) years. The District shall accept
applicantions on a continuous, year-round basis.

PURPOSE, OVERVIEW AND SCOPE OF WORK
* PURPOSE
City College of San Francisco (CCSF) is seeking qualified captioners and
ASL Interpreters to provide district-wide Realtime Captioning/CART Services
and interpreting services to be used by CCSF students. It is our goal to
optimize these accommodations in the District.
* DISTRICT OVERVIEW
About the District - City College of San Francisco (CCSF or City College) is a
public community college in San Francisco, California. Founded as a junior
college in 1935, the college plays an important local role, annually enrolling
as many as one in nine San Francisco residents. CCSF is accredited by the
Accrediting Commission for Community and Junior Colleges (ACCJC).
Comprising the entire San Francisco Community College District, CCSF is the
only community college in San Francisco. The Ocean Avenue campus,
bordering the Sunnyside, Westwood Park and Ingleside neighborhoods, is the
college's largest location. The college has other campuses in the Financial
District, Chinatown/North Beach, Bayview-Hunters Point, North of Panhandle,
and Mission District.
CCSF offers courses in more than 50 academic programs and over 100
occupational disciplines. There is a wide selection of credit courses that lead
to an associate degree, or which can be used to meet the general education
requirements for transfer to four-year institutions. City College of San
Francisco has articulation agreements with the California State University
system, and other private and public universities in California and across the
United States. Free non-credit courses in subjects such as ESL and
citizenship as well as adult education classes are also provided. For
additional information on the District, please visit www.ccsf.edu.

* CAPTIONER SCOPE OF WORK
CCSF is looking for Computer Assisted Real Time (CART) Service providers
for students who are deaf or hard of hearing to allow the students to access
audible content as it is delivered during a class session.
Real time spoken words, environmental sounds and audible media captured
during a class session to be delivered by Captioner to student's devices,
notebook computer or a large display screen via Streamtext (captioning app).
Captioner will provide the warranties that all of the Contract services will be
performed in a professional and workmanlike manner and in conformity with
industry standards by persons reasonably suited by skill, training and
experience for the type of services they are assigned to perform; that the
Captioner will be responsible complying with all applicable federal, state and
local laws in the performance of a resulting Contract.
Captioner Application Requirements
* Captioner(s) assigned to CCSF have completed a Court Reporting Program and will
provide copies of all applicable certifications and Resume with application.
* Provide, at minimum, two professional references. Provide the name of the school,
contact person, email, and telephone number.
* Captioner(s) will have a working knowledge of their CAT software, and all captioning
equipment, including laptop and Steno machine, with abilities to troubleshoot issues
immediately. Ability to demonstrate that knowledge in a questionnaire/testing
environment scheduled via zoom by CART Coordinator.
* Captioner(s) will submit a Rate Sheet with costs and explanation of costs. District
determines final rates for the contract.
* Captioners will be responsible for reading, reviewing, and signing CART/Realtime
Captioner guidelines document upon contract approval.

Captioner Questionnaire
Please complete this questionnaire. You must provide a copy of your resume, unofficial
transcript, two (2) references, hourly rate(s) and explanation of rate(s), and any certifications
that you have available.
1. What is your full name (first and last)?
2. If applicable, what is the name of your business?
3. What is the best phone number to reach you at?
4. What is the best email to reach you at?
5. How many years of experience do you have captioning in a college environment?
1 - 2 years 3 - 5 years more than 5 years
6. Do you have training in Court Reporting from an accredited institution? If yes, please
provide the name of the school where you received your training.
7. What is your general availability?
*Day classes are scheduled between the hours of 8 am to 4 pm Monday through Friday. Evening
classes are scheduled between the hours of 4 pm -10 pm Monday through Friday. Weekend
classes may be scheduled between 8 am -7 pm on Saturday or Sunday.
8 am - 4 pm 4 pm - 10 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

8. Do you have experience captioning live class meetings on Zoom?
Yes No
9. Do you have all the necessary equipment for real time captioning in a classroom?
*Please note the District does not provide professional equipment for independent contractors.
Yes No
10. Please submit your resume, unofficial transcript, two (2) professional references, a rate
sheet, and any certifications to deafserv@ccsf.edu with the subject line CAPTIONER
QUALIFICA TIONS in the subject line.

* INTERPRETER SCOPE OF WORK
CCSF is looking for freelance ASL Interpreters for students who are deaf or
hard of hearing to facilitate access for students to audible content as it is
delivered during a class session.
Spoken language, environmental sounds and any media that occurs during a
class session, must be interpreted into ASL or appropriate visual language by
interpreter. This may be in person, in a classroom, or online via zoom.
Interpreter will provide the warranties that all the Contract services will be
performed in a professional manner and adhere to the Interpreter
Professional Code of Ethics, by persons reasonably suited by skill, training
and experience for the type of services they are assigned to perform; that the
Interpreter will be responsible for complying with all applicable federal, state
and local laws in the performance of a resulting Contract.
Interpreter Application Requirements
* Interpreter(s) assigned to CCSF have completed an Interpreter Training Program
from an accredited school and/or certification from NAD, RID, or other professionally
recognized certification body, and will provide copies of all applicable certifications
and Resume with application.
* Provide, at minimum, two professional references. Provide the name of contact
person, email, and telephone number.
* Interpreter(s) will have a working knowledge of industry standards for remote
interpreting, and equipment and space for providing interpreting online. Ability to
demonstrate that knowledge in a questionnaire/testing environment scheduled via
zoom or in person by ASL Interpreter Coordinator.
* Interpreters will be responsible for reading, reviewing, and signing Interpreter
guidelines document upon contract approval.

Interpreter Questionnaire
Please complete this questionnaire. You must provide a copy of your resume, unofficial
transcript, two (2) references, and any certifications that you have available.
1. What is your full name (first and last)?
2. If applicable, what is the name of your business?
3. What is the best phone number to reach you at?
4. What is the best email to reach you at?
5. How many years of experience do you have providing ASL interpretation in a college
environment?
1 - 2 years 3 - 5 years more than 5 years
6. Do you have a degree in ASL Interpreting from an accredited ITP? If yes, please provide
the name of the school where you received your training.
7. What is your general availability?
*Day classes are scheduled between the hours of 8 am to 4 pm Monday through Friday. Evening
classes are scheduled between the hours of 4 pm -10 pm Monday through Friday. Weekend
classes may be scheduled between 8 am -7 pm on Saturday or Sunday.
8 am - 4 pm 4 pm - 10 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

8. Do you have experience interpreting live class meetings on Zoom?
Yes No
9. Do you have a space, and necessary equipment to perform remote interpreting services?
*Please note that office space and equipment for interpreting (laptop with internet access) is not
provided by the District for independent contractors.
Yes No
10. Please submit your resume, unofficial transcript, two (2) professional references, and
certifications to deafserv@ccsf.edu with the subject line INTERPRETER
QUALIFICATIONS in the subject line.