JEFFERSON COUNTY COMMISSION
124 East Washington Street, P.O. Box 250, Charles Town, WV 25414
Phone: (304) 728-3284 Fax: (304) 725-7916
Web: www.jeffersoncountywv.org
Email: info@jeffcowv.gov
Jefferson County Modernization RFP
Domain Consolidation, Microsoft 365 Migration, Identity Architecture, PIV Smart Card
System, Endpoint Protection, and Optional Network Infrastructure Support
Issued by:
Jefferson County Procurement Office
124 East Washington Street, Charles Town, WV 25414
Email: info@jeffcowv.gov
Web: www.jeffersoncountywv.org
Cover Letter
Jefferson County, West Virginia invites qualified vendors to submit proposals for a
comprehensive IT modernization initiative. This project includes:
• Consolidation of multiple domains under the newly acquired jeffcowv.gov
• Migration to Microsoft 365, with E1 licensing as the baseline, and G3/G5 licensing for
executives and directors
• Deployment of Azure AD identity architecture
• Implementation of a FIPS 201-compliant PIV smart card system, including issuance
equipment and credential lifecycle management
• Modernization of endpoint protection using Microsoft Defender for Endpoint (MDE)
• Optional support for network infrastructure upgrades, including DNS, DHCP, and firewall
segmentation
Vendors must provide options and pricing for both on-premise and cloud-based solutions for
Certificate Authority (CA), DNS, and DHCP, with recommendations based on manageability,
security, and long-term sustainability.
Jefferson County is a non-profit, tax-exempt government entity with a small IT team of five.
Proposals must reflect fiscal responsibility, robust support, and inspection-ready documentation.
Key Dates:
• Deadline to Express Interest: November 24, 2025
• Deadline for Clarifying Questions: December 8, 2025
• Final Proposal Submission Deadline: December 30, 2025 by 17:00 EDT
Contents
Jefferson County Modernization RFP ....................................................................................................... 1
Issued by: .............................................................................................................................................. 1
Cover Letter .............................................................................................................................................. 1
Project Overview....................................................................................................................................... 3
Scope of Work........................................................................................................................................... 3
1. Domain Consolidation & Microsoft 365 Migration........................................................................... 3
2. Identity Architecture ......................................................................................................................... 3
3. PIV Smart Card System...................................................................................................................... 3
4. Endpoint Protection .......................................................................................................................... 4
5. Network Infrastructure (Optional).................................................................................................... 4
6. Training & Support ............................................................................................................................ 4
Proposal Submission Requirements ......................................................................................................... 4
Evaluation Criteria..................................................................................................................................... 5
Vendor Packet........................................................................................................................................... 6
I. Vendor Information ........................................................................................................................... 6
II. Technical Proposal Checklist ............................................................................................................. 6
III. Pricing Worksheet ............................................................................................................................ 7
IV. Performance Rubric ......................................................................................................................... 7
V. Expectation Memorandum ............................................................................................................... 8
Appendices................................................................................................................................................ 9
Appendix A: Environment Assumptions Table...................................................................................... 9
Appendix B: Acceptance Test Checklist ................................................................................................ 9
Appendix C: SLA Matrix (During Migration and Post Migration up to 6 months) ................................ 9
Appendix D: Licensing Breakdown Template ..................................................................................... 10
Appendix E: Contractual Terms Summary .......................................................................................... 10
Final Notes .............................................................................................................................................. 13
Project Overview
Current Environment:
• Two environments with mixed on-prem Exchange servers
• ~400 employees (not all require full suite)
• 140 virtual machines across 6 ESXi hosts and 2 SANs
• 310 computers
• Multiple domains to consolidate: jeffersoncountywv.org, JCPAwv.org, jcesa.org, jcecc.local,
jcsdwv.org, jcda.org, jcprc.org, wvfp.org, jcdsr.org
• Existing Microsoft 365 E3 licensing
Modernization Goals:
• Consolidate domains under jeffcowv.gov
• Migrate mailboxes, archives, and services to Microsoft 365
• Replace all on-prem domain controllers with Azure AD
• Introduce PIV smart card authentication for secure access
• Deploy Microsoft Defender for Endpoint across all devices
• Evaluate and implement cloud vs on-prem options for CA, DNS, and DHCP
• Provide robust on-site engineering support and training for Jefferson County’s IT team
Scope of Work
1. Domain Consolidation & Microsoft 365 Migration
• Migrate all email accounts to jeffcowv.gov
• Preserve compliance and retention policies
• Decommission legacy Exchange servers
• Provide phased migration strategy with rollback plans
2. Identity Architecture
• Option A: Azure AD Buildout
• Option B: Hybrid On-Prem AD with Azure Sync
• Include GPO structure, VIP tiering, and conditional access policies
3. PIV Smart Card System
• FIPS 201-compliant smart cards
• Issuance equipment: printers, encoders, laminators, secure key injection tools
• Integration with Active Directory, Exchange, surveillance, and access control systems
• Support for digital signing, non-repudiation, and email encryption
• Two CA options required:
o Option A: Cloud-Based CA (e.g., Microsoft Entra ID integration)
o Option B: On-Prem AD CS with HSM
• Vendors must recommend best-fit model and provide lifecycle cost comparison
4. Endpoint Protection
• Deploy Microsoft Defender for Endpoint
• Configure Insider Risk Management
• Define device compliance policies and hardening
5. Network Infrastructure (Optional)
• Vendors may propose optional services for:
o DNS/DHCP modernization
o Firewall segmentation
o VLAN reconfiguration
o Zero Trust alignment
• Two options required for DNS/DHCP:
o Option A: Cloud-Based
o Option B: On-Premise
6. Training & Support
• Administrator and end-user training
• Fillable SOPs and training logs
• SLA-backed helpdesk and escalation paths
• Empowerment of county IT staff through documentation and knowledge transfer
Proposal Submission Requirements
Vendors must submit:
• Executive Summary
• Technical Proposal (including both options for CA, DNS, DHCP)
• Migration Timeline & Risk Mitigation Plan
• Staffing Plan & Government Experience
• Compliance Certifications (FIPS 201, NIST SP 800-73, CJIS, FedRAMP)
• Pricing Worksheet (initial investment + 3/5-year sustainment)
• Licensing Breakdown (E1 baseline, G3/G5 for VIPs)
• SLA Terms & Support Matrix
• References from similar deployments
• Completed Vendor Packet
Submission Instructions:
• Email proposals to: gabriel.a.areizaga@jeffcowv.gov
• Subject Line: “Modernization RFP – [Vendor Name]”
• Format: PDF for narrative, Excel for pricing
• Deadline: December 30, 2025 by 1700 EDT
Evaluation Criteria
Criteria
Weight
Cost-Effectiveness & Taxpayer Value 25%
Technical Capability & Architecture 20%
Government Experience & Compliance 15%
Support Quality & Staffing
15%
Phased Execution & Risk Mitigation 10%
Documentation & Training
10%
ROI Model & Sustainability
5%
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.