May 20, 2026
The files
REQUEST FOR PROPOSAL
RP022-26
The Gwinnett County Board of Commissioners is soliciting competitive sealed proposals from qualified service
providers for the Provision and Implementation of a Laboratory Information Management System on a Multi-Year
Contract for the Department of Water Resources.
Proposals must be returned in a sealed container marked on the outside with the Request for Proposal number
and Company Name. Proposals will be received until 2:50 PM local time on June 15, 2026, at the Gwinnett County
Financial Services - Purchasing Division – 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046. Any proposal
received after this date and time will not be accepted. Proposals will be publicly opened, and only names of
submitting service providers will be read at 3:00 PM. Please use the link found here to join, or by dialing 1-323-676-
6170. Access Code is: 736 648 12#. Apparent bid results will be available the following business day on our
website.
Questions regarding proposals should be directed to Dana Garland, Purchasing Manager at
Dana.Garland@GwinnettCounty.com or by calling 770-822-8723, no later than June 2, 2026. Proposals are legal
and binding upon the vendor when submitted. One single sided unbound original, five (5) copies, and one (1)
electronic copy on a flash drive should be submitted.
Successful service providers will be required to meet insurance requirements. The Insurance Company should be
authorized to do business in Georgia by the Georgia Insurance Department and must have an A.M. Best rating of
A-10 or higher.
Gwinnett County does not discriminate on the basis of disability in the admission or access to its programs or
activities. Any requests for reasonable accommodations required by individuals to fully participate in any open
meeting, program or activity of Gwinnett County Government should be directed to the ADA Coordinator at the
Gwinnett County Justice and Administration Center, 770-822-8165.
The written proposal documents supersede any verbal or written prior communications between the parties.
Selection criteria are outlined in the request for proposal documents. Gwinnett County reserves the right to reject
any or all proposals to waive technicalities, and to make an award deemed in its best interest.
Award notification will be posted after award on the County website, www.gwinnettcounty.com and companies
submitting a proposal will be notified via email.
We look forward to your proposal and appreciate your interest in Gwinnett County.
Dana Garland, CPPB, FOII, NIGP-CPP
Purchasing Manager
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1.0 Introduction
The Gwinnett County Board of Commissioners (County) is soliciting competitive sealed proposals
from qualified service providers for the provision and implementation of a comprehensive
Laboratory Information Management System (LIMS) on a Multi-Year Contract for the Gwinnett
County Department of Water Resources (DWR). The solution will enhance the County’s Water
Resources Laboratory (WRL) management capabilities and grow with its needs.
The WRL is interested in a Software as a Service (SaaS/Cloud) solution. Cloud-based systems must
have a proven track record providing LIMS to a laboratory serving large water utilities or similarly
complex and comprehensive testing facilities. The system must also provide key features, including
regulatory compliance, workflow and sample management, instrument integration, mobile sample
tracking, cloud-based accessibility, and quality assurance/quality control features compliant with
40 CFR 136, 141 and 143.
The County intends to award a contract for this proposal to one (1) service provider. There are no
expressed or implied obligations for the County to reimburse responding service providers for any
expenses incurred in preparing proposals in response to this solicitation. The full cost of proposal
preparation and demonstration (if required) is to be borne by the proposing service provider.
Proposals must be signed by a company official who has the authority to commit company
resources.
The request for proposal and the successful proposal will become part of a written contract
between the County and the proposing service provider. The contract shall be on forms supplied by
the County. A sample contract has been included for review by the proposer’s legal counsel.
Finally, all proposed solutions must comply with the Security Requirements (Part V) provided in the
solicitation with any exceptions being itemized and explained in detail.
Service Provider Name
________________________________________________________
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2.0 Background and Current Environment
This Section of the request for proposal provides background on the Water Resources Laboratory,
and relevant systems in operation in the current environment, as well as the planned future
environment.
The DWR distribution system contains 4,110 miles of water pipe, 282,447 meters, and serves
approximately one million residents. As the laboratory supporting DWR operations, the WRL is
responsible for sampling, testing, and reporting on many aspects of the permits required for the
operation of this utility. It is the goal of the WRL to utilize a secure proven information management
system to holistically track, report, and maintain data for permit-related requirements.
The County operates and maintains the WRL for analyzing water, wastewater, and stormwater
samples. Daily, the WRL conducts chemical analyses and microbial testing. Annually, the WRL
performs over 44,000 analyses, totaling over half a million data entry points. This testing is being
conducted to comply with the various regulatory laws, such as the Clean Water Act (specifically,
National Pollutant Discharge Elimination System (NPDES)) and the Safe Drinking Water Act
(SDWA). WRL is currently supported by up to 15 subcontracted specialty laboratories on an as-
needed basis.
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3.0 Scope of Services
3.1 Project Overview
The WRL staff include state-licensed scientists, analysts, interns, quality assurance/quality control
staff, and management, totaling nineteen (19) employees. The WRL has two primary testing
functions, operating as a state-accredited water microbiological lab and a state-compliant
wastewater lab. The County currently utilizes an on-premises version of a LIMS, Accelerated
Technology Laboratories Sample Master, Version 10 (v10.5.0.2). This application is critical for the
management of daily operations such as work scheduling, inventory, calculations, QA/QC, data
entry, archival data, trend analysis, sample preparation logs, sample preparation labels, unique data
identifications, audit trail, and instrument management.
The proposed LIMS must be fully capable of immediate (out-of-box) implementation with full
functionality except for configuration items. The system should not require service provider
customization.
The selected solution will consist of at least the following:
1. All software for a complete and operable system
2. Installation, on-site testing, and startup
3. Warranties, maintenance contracts, and support services
4. Training, including printed materials and an in-person trainer
5. Project management
6. Data migration
7. Instrument parsing setup and support
8. Integration with external solutions that currently support the WRL - electronic integration
with Hach WIMS and ARCGIS
9. Mobile capability to document and upload distribution system sampling location data
o Geofencing features are considered optional. If offered, the service provider
must detail the integration/interactions of this option with WRL operations and
the County’s GIS system
It is the expectation of the County that the service provider will implement a fully functional LIMS,
including upgrades, integrations with other County and WRL systems, and successful testing within
one year of the project start date.
The successful solution will include, and will be evaluated on, not only the software, but also the
service provider’s explanation of technical services, ongoing platform hosting and maintenance,
implementation plan, and post-implementation support as described in this request for proposal.
The functions listed throughout this proposal should all work together to provide a comprehensive,
well-integrated, and scalable solution for the WRL.
3.2 Component Systems
The County expects the service provider to provide all the components necessary for a fully
functioning solution - considering each solution component individually, and the collective
components working together. The County anticipates that in a proposed solution with components
from different sources, the service provider will act as the system integrator and be responsible for
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overall implementation, any internal interfaces required, testing, training, and maintenance support
of the complete solution.
The service provider shall be responsible for ensuring continuity and functionality for all
components of the provided solution regardless of the source throughout the contract duration.
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.