University of Arkansas at Fort Smith
5210 Grand Avenue
Fort Smith, AR 72904
REQUEST FOR PROPOSAL AX-26-004
MARKETING & ADVERTISING SERVICES
Bid Number:
Description:
AX-26-004
SOLICITATION INFORMATION
Marketing & Advertising Services
Solicitation
Issued:
February 12, 2026
Deadline:
SUBMISSION DEADLINE FOR RESPONSE
March 12, 2026
Bid Opening Time: 3:00 p.m., Central Time
Proposals shall not be accepted after the designated bid opening date and time. In accordance with Arkansas
Procurement Law and Rules, it is the responsibility of vendors to submit proposals on or before the bid opening date and
time. Proposals received after the designated deadline shall be considered late and shall be returned to the Vendor
without further review.
DELIVERY OF RESPONSE DOCUMENTS
Delivery Address:
One (1) hard copy, one (1) digital copy, and one (1) digital redacted copy should be mailed directly
to UAFS, Attn: Lance Killough, 5210 Grand Avenue, Fort Smith, AR 72904. If using USPS, the mailing
address is PO Box 3649, Fort Smith, AR 72913.
See page 10, PROPRIETARY INFORMATION / OPEN RECORDS
Shipping label or outer packaging should reference: AX-26-004 Marketing & Advertising Services
Issuing Officer:
Email Address:
UAFS PROCUREMENT SERVICES CONTACT INFORMATION
Lance Killough, Director Procurement & Contracts
Phone Number:
lance.killough@uafs.edu
UAFS Website
479-788-7073
https://uafs.edu
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PROJECT SCOPE
The Board of Trustees of the University of Arkansas System, for and on behalf of the University of Arkansas
– Fort Smith (UAFS), is seeking proposals from qualified firms to provide marketing and advertising services
that support student recruitment and enrollment growth for both UAFS academic programs and workforce
development initiatives.
UAFS seeks a proactive marketing partner with demonstrated higher education experience who brings
informed guidance, strong creative, and disciplined execution. We value partners who bring the same
focus, urgency, and follow-through that our students bring to achieving their goals.
The selected firm should be comfortable challenging assumptions, using research and performance data
to recommend direction, testing messaging and tactics, and adjusting quickly when results indicate a
better approach. Services may include strategy, messaging, creative development, campaign planning,
and analysis and reporting, with media planning and placement provided either by the University or the
agency depending on the proposal track.
Proposal Tracks
• Track 1: Strategic + Creative Partner (Media Optional).
Firms responding under Track 1 should demonstrate strengths in enrollment-focused marketing
strategy, messaging development, market and audience research, creative concepting, and media
planning, with a proven track record of serving as a proactive strategic advisor. Media placement may
be proposed as an optional, clearly itemized service, but UAFS reserves the right to place media
directly and/or retain control of media buying and analytics.
• Track 2: Full-Service Marketing Partner (Strategy, Creative, and Media Buying).
Firms in this track should provide fully integrated services that include marketing strategy, messaging
development, market and audience research, creative development, campaign execution, and
comprehensive media planning and placement, with a demonstrated commitment to budget
stewardship, transparency, and a proven track record of serving as a proactive strategic advisor.
This Request for Proposals (RFP) outlines basic requirements for services to be provided. The University of
Arkansas – Fort Smith is the client and makes no guarantee as to the number and size of projects which
may be awarded under this proposal. The University’s Marketing Office will be the firm’s point of contact
throughout the resulting contract and will coordinate the professional services required of the firm.
The initial term for the agreement will be two (2) years with an option to renew for five (5) additional one-
year terms if mutually agreed upon by the University of Arkansas – Fort Smith and the firm.
The project scope may include phased and prioritized omnichannel strategies designed to ensure cohesive
messaging across digital and traditional platforms while maximizing impact within available budget.
AX-26-004 MARKETING & ADVERTISING SERVICES
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Capabilities and Attributes Being Sought
The University seeks a partner that demonstrates strategic discipline, creative excellence, and the ability
to work effectively with a lean internal team. UAFS is seeking an experienced agency with a proven ability to
serve as a proactive strategic partner to help our university meet its enrollment goals for its traditional
offerings and workforce development initiatives. Agencies may respond under Track 1, Track 2, or both.
• Demonstrated experience developing and executing enrollment marketing strategies and tactics
that directly support and influence recruitment outcomes, including inquiries, applications, yield,
and student engagement across the recruitment funnel.
• Demonstrated experience in conducting marketing and audience research that directly informs
enrollment marketing strategy, including identifying and prioritizing prospective student groups,
understanding where and how they engage, and using insights into motivations and barriers to
guide messaging, media, and tactics.
• Experience working with higher education CRM platforms, including Slate, to support audience
segmentation, campaign coordination, and performance analysis.
• Ability to provide strategic guidance on video content planning including format selection,
messaging hierarchy, platform-specific practices, and campaign integration, while collaborating
closely with in-house creative and video staff to extend the value and lifespan of video content
rather than relying on external sources.
• Strong creative storytelling capabilities that resonate with university priority and secondary
audiences.
• Demonstrated success integrating campaigns across channels to ensure consistent brand voice
and message alignment.
• Proven ability to market workforce development offerings, including short-term credentials and
training programs, with an understanding of the distinct audiences, decision timelines, and value
propositions associated with workforce-education.
For Track 1 proposals, emphasis should be placed on strategy, creative services, and campaign design, with
media buying presented only as an optional, clearly itemized service.
For Track 2 proposals, firms should address strategy, creative, and media placement and analysis as an
integrated offering.
INSTITUTION SUMMARY
The University of Arkansas – Fort Smith was established in 1928 as a junior college extension of the public
school system. Most of its history is that of a two-year institution that has operated under several names
including Fort Smith Junior College, Westark Junior College, Westark Community College, and Westark
College.
On December 15, 2000, the respective governing boards of Westark College and the University of Arkansas
System entered into an agreement to merge Westark with the System as a four-year, baccalaureate
institution. UAFS became a four-year university and joined the UA System on January 1, 2002.
AX-26-004 MARKETING & ADVERTISING SERVICES
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In the fall of 2015, UAFS offered its first graduate degree, a Master of Science in healthcare administration.
In 2019, it launched its second graduate degree, a Master of Education with emphasis areas of English and
curriculum and instruction.
UAFS is one campus with 905 total employees (including student employees).
The University of Arkansas - Fort Smith is in the 96th largest Designated Market Area (DMA) in the United
States.
Mission: UAFS empowers the social mobility of its students and the economic growth of the River Valley
through exceptional educational opportunities and robust community partnerships.
Vision: Through dynamic academic programs, innovative research opportunities, and transformational
centers of intellectual and economic development, UAFS will advance its community and become an
institution renowned for educating and inspiring the ambitious students who call it home.
Enrollment:
• Fall 2020 – 5,887
• Fall 2021 – 5,447
• Fall 2022 – 5,379
• Fall 2023 – 5,506
• Fall 2024 – 5,496
• Fall 2025 – 5,498
Location: Fort Smith, Arkansas
Website: www.uafs.edu
Description of Working Relationship
UAFS maintains dedicated marketing and communications teams and seeks an agency that will function as
a true partner and extension of internal capacity, not a replacement.
We seek a partner with a proven track record of serving as a proactive strategic advisor. This includes a
willingness to challenge assumptions, recommend alternative approaches when data or performance
indicates a need for change, and quickly pivot strategies.
Depending on the proposal track, the agency may manage media planning and placement or collaborate
with UAFS on strategic guidance and media planning while the University executes media buying and
campaign administration.
UAFS anticipates meeting with agency representatives at least bi-weekly to review campaign performance,
key performance indicators, and upcoming priorities. The selected agency will be expected to collaborate
closely with marketing, communications and enrollment management teams to ensure alignment.
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Requirements
General Expertise
• Demonstrated experience in higher education marketing, with measurable enrollment-related
outcomes.
• Proven ability to craft marketing strategies across multiple channels, tailored to higher education
audiences.
• Strong knowledge of trends in student recruitment and retention, as well as emerging practices in
non-credit & workforce development offerings and community engagement.
• Proficiency in using data analytics and AI-driven insights to measure campaign success and refine
strategies.
• Expertise in market and audience research and demonstrated ability to translate this research into
recommendations that guide messaging, media planning, and channel prioritization.
• Experience in marketing workforce development offerings, including short-term credentials and
training programs, and understanding of the distinct audiences, decision timelines, and value
propositions associated with workforce-education.
Creative Capabilities
• Expertise in creating compelling, audience-specific messaging and visuals.
• Experience producing creative assets that balance brand consistency with performance-driven
execution.
• Strong storytelling skills aligned with institutional mission and value proposition.
Digital and Advanced Analytics
• Mastery of digital marketing platforms including Google Ads, social media, programmatic
advertising, and emerging AI-assisted tools.
• Demonstrated ability to apply marketing techniques such as predictive analytics, automated
audience segmentation, dynamic creative optimization, and personalization at scale.
• Ability to track, analyze, and optimize campaigns, in real time using both traditional metrics and AI-
enhanced insights to ensure high ROI.
Collaborative and Transparent Work Style
• Willingness to work closely with internal marketing, communications and enrollment management
teams.
• Clear and transparent communication practices, including regular updates, reports, and meetings.
• Commitment to transparency in pricing, data usage, and decision-making processes.
Brand Management
• Ability to maximize the impact of campaigns within defined budget constraints.
• Transparent fee structures, including disclosure of commissions, markups, or licensing costs.
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.