RFP SCADA Upgrade and Maintenance Support

Location:	California
Posted:	Oct 27, 2026
Due:	Dec 7, 2026
Agency:	Foothill Municipal Water District
Type of Government:	State & Local
Category:	70 - General Purpose Information Technology Equipment (including software). D - Automatic Data Processing and Telecommunication Services J - Maintenance, Repair, and Rebuilding of Equipment
Publication URL:	To access bid details, please log in.

Attachment Preview

REQUEST for PROPOSAL

(RFP)

SCADA SYSTEM UPGRADE AND ANNUAL MAINTENANCE

AND TECHNICAL SUPPORT

FOOTHILL MUNICIPAL WATER DISTRICT

4536 Hampton Road

La Cañada Flintridge, CA 91011

October 2026

Proposal materials must be submitted to FMWD no later than

5:00pm on December 7, 2026

Materials shall be submitted to FMWD c/o Natalie Ouwersloot at natalieo@fmwd.com

FMWD – Request for Proposal: SCADA System Upgrade

and Annual Maintenance and Technical Support

TABLE OF CONTENTS

1.0 Statement of Purpose

2.0 Background

3.0 Scope of Services

4.0 Annual Maintenance and Technical Support

5.0 Emergency and On-Call Response

6.0 Proposal Requirements

7.0 Additional Information

8.0 Proposal Submittal

Attachment A

Page 3

Page 5

Page 6

Page 7

Page 9

Page 13

Page 14

Page 2

FMWD – Request for Proposal: SCADA System Upgrade

and Annual Maintenance and Technical Support

1.0 STATEMENT OF PURPOSE

The purpose of this project is to upgrade the District’s Supervisory Control and Data

Acquisition (SCADA) system to improve system reliability, operational efficiency, data

monitoring, and cybersecurity. The work includes furnishing and configuring SCADA

software upgrades, workstation hardware, historian and alarm notification software,

associated licenses, and an annual maintenance and technical support contract. The

maintenance contract shall provide ongoing software support, updates, and technical

assistance, as applicable to the products furnished, to help maintain the system’s

reliability, security, and continued operation.

The upgraded system shall provide reliable monitoring, data collection, alarm

notification, and operator access to support the District’s water system operations. All

equipment and software shall be installed, configured, tested, and placed into service in

coordination with the District and its existing Information Technology (IT) and

Operational Technology (OT) systems to minimize operational disruptions and maintain

the continuity and reliability of water service.

2.0 BACKGROUND

FMWD is a public, wholesale water provider, created under the laws of the State of

California. The District purchases imported treated, drinking water from the

Metropolitan Water District of Southern California (MWD) and pumps it to seven (7)

retail water agencies with primarily residential customers in the foothills of the San

Gabriel Mountains in the Altadena - La Cañada Flintridge – La Crescenta geographical

region (north of Pasadena and Glendale). This 22 square-mile region has a population

of approximately 80,000 and the District meets approximately half of its water demand,

delivering an average of about 8,000 acre-feet per year.

The FMWD system receives its water at MWD service connection FM-01 in Pasadena.

The distribution facilities consist of two major pumping plants (10-pump Main Booster

Station [P-1], 4-pump Berkshire Station [P-2]); three (3) reservoir sites with two (2)

tanks each totaling 6.8 million gallons of water storage; 16 metered service

connections; approximately 50,000 feet of pipelines in sizes ranging from 10 to 39-inch

diameter; ancillary service connections, meters, valves, etc.; two (2) diesel generators

for emergency power backup; and an Administration & Operations Center (OC) complex

housing staff, vehicles, equipment, supplies, and the existing central SCADA computer

control station.

The District’s existing SCADA system requires updated SCADA software, historian and

alarm notification software, new workstation hardware, configuration of a backup

workstation for redundancy, and associated software licenses and subscriptions. This

will improve system functionality strengthen operational reliability, and provide

redundancy. The work will also include system configuration and data migration,

testing, commissioning, staff training, and updated system documentation.

Page 3

3.0 SCOPE OF SERVICES

FMWD – Request for Proposal: SCADA System Upgrade

and Annual Maintenance and Technical Support

The Work covered by this Section consists of furnishing all labor, materials, equipment,

software, programming, configuration, testing, training, documentation, and related

services necessary to upgrade the District's existing SCADA system.

The SCADA upgrade shall include, at a minimum:

1) Upgrade, configuration, and licensing of AVEVA InTouch HMI software to the

current District-approved version of AVEVA InTouch HMI 2023 R2 or newer

supported version. One redundant license is needed.

2) Installation and configuration of AVEVA Historian Client software. Two licenses

are needed; one for the primary workstation and one for the redundant

workstation.

3) Upgrade and configuration of the existing TopView SCADA alarm software. One

redundant license is needed.

4) Furnishing, configuration, and installation of a new primary SCADA workstation

with RAID hard drive and Windows Server 2025. Contractor to specify in the

proposal the specifications of the workstation.

5) Configuration of a backup SCADA workstation for full redundancy. The backup

must be a fully functional, independently operable workstation, and historian

and alarm functionality must also be redundant. Contractor shall use the

District’s existing workstation to configure the redundant system.

6) Configuration of a laptop to access primary and redundant workstations.

Contractor shall use the District’s existing laptop.

7) Configuration of software licenses and subscriptions.

8) Migration and preservation of existing SCADA graphics, tags, historical data,

alarms, trends, reports, communications, and system configuration, as

applicable.

9) System testing, commissioning, and verification of all upgraded components.

10) Operator personnel training, as needed.

11) Updated system documentation and electronic copies of all software

configuration files.

The selected Contractor shall become familiar with the existing SCADA architecture,

field conditions, documentation, and operating procedures and shall coordinate closely

with District staff when performing work at District sites. At the completion of the

SCADA system upgrade, the Contractor shall provide a complete and functional SCADA

system.

Page 4

FMWD – Request for Proposal: SCADA System Upgrade

and Annual Maintenance and Technical Support

The District may make available relevant system documentation, site access, staff

support, and available records to the selected Contractor as appropriate. The Contractor

shall protect all District information, credentials, configurations, and operational data as

confidential critical infrastructure information.

3.1 RELATED REQUIREMENTS

A. Contractor shall coordinate the Work with the District's existing SCADA system,

PLCs, RTUs, communications equipment, network infrastructure,

instrumentation, and other control-system equipment.

B. Contractor shall verify compatibility of all proposed hardware and software with

the District's existing SCADA system prior to procurement.

C. Contractor shall not make changes to existing PLC logic, control sequences,

communications protocols, or field equipment without prior written authorization

from the District.

3.2 QUALITY ASSURANCE

A. SCADA work shall be performed by personnel experienced in the design,

programming, configuration, installation, testing, and commissioning of industrial

SCADA systems.

B. Contractor shall have demonstrated experience with AVEVA InTouch HMI, AVEVA

Historian, and TopView systems.

C. Contractor shall provide personnel qualified to perform the proposed software

upgrades and system integration.

D. All software shall be properly licensed and supported by the manufacturer.

4.0 ANNUAL MAINTENANCE AND TECHNICAL SUPPORT

The selected Contractor shall provide SCADA on-call support services, including

maintenance and emergency services on an as needed basis. The District’s water

system is considered critical infrastructure and is comprised of various SCADA

components including control panels, instruments, programs, communication devices,

network devices, and other features which support the operation and control of these

systems. The sections below provide the framework for the scope of services required.

Any additional information that the Contractor wishes to include will be helpful in

making our decision.

Services may include, but are not limited to, the following:

• Conducting site visits to inspect SCADA hardware and software.

Page 5

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

RFP SCADA Upgrade and Maintenance Support

Attachment Preview

See also