Managed Service Provider Services (MSP)
| Location: | Alberta |
|---|---|
| Posted: | Sep 21, 2025 |
| Due: | Nov 14, 2025 |
| Agency: | Government of Alberta |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | AB-2025-06079 |
| Publication URL: | To access bid details, please log in. |
Open & Competitive Opportunity
• Request for Expression of Interest
Open
Explore Edmonton Corporation
This engagement is seeking submissions that consider the following services:
1) Cloud Service Provider (CSP) services (M365, Azure, & AWS)
2) Tier 1 and Tier 2 technical support services to support a hybrid model
3) Single point of contact via web portal and phone including afterhours support
4) Remote access, patching, and updates of end-user computing devices
5) Onsite support for 1-2 days per week
6) Ticketing solution, CMDB, & Tier 1/2 cybersecurity support services
7) Specialist level support for system, network, cloud, and security as required (ad-hoc)
8) Regular monthly reports on SLA’s, security, and system / network / infrastructure recommendations
9) M365 and server backup solution
APC Reference #
AB-2025-06079
Category
Services
Posting Date • Time
Sep 18, 2025 • 10:39 pm (MT)
Closing Date • Time
Nov 14, 2025 • 11:59:59 pm (MT)
Region(s) of Delivery
Alberta, Edmonton
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