RFP-163-02012026TS-AS
THE CHARLOTTE-MECKLENBURG BOARD OF EDUCATION
Request for Proposal #: 163-02012026TS-AS
Transportation Services
Date Issued: Monday, February 16, 2026
Proposal Opening Date: Monday, March 9, 2026
at 02:00 PM ET
Direct all inquiries concerning this RFP to:
Amy Shire
Senior Purchasing Agent
Email: amym.shire@cms.k12.nc.us
P a g e 1 | 35
RFP-163-02012026TS-AS
TABLE OF CONTENTS
INTRODUCTION AND OBJECTIVES
4
PROJECT OVERVIEW............................................................................................................................................................................ 4
KEY OBJECTIVES: ................................................................................................................................................................................ 4
SCOPE OF WORK
5
PRICING STRUCTURE AND DEFINITIONS
10
BASE RATE CATEGORIES ................................................................................................................................................10
INSURANCE ............................................................................................................................................................... 11
TECHNICAL & OPERATIONAL REQUIREMENTS
12
CONTRACT TERM & CONDITIONS
12
GENERAL INFORMATION
14
RFP SCHEDULE ..........................................................................................................................................................14
PROPOSAL QUESTIONS .................................................................................................................................................15
PROPOSAL SUBMITTAL..................................................................................................................................................15
PROPOSAL CONTENTS...................................................................................................................................................16
METHOD OF AWARD AND EVALUATION PROCESS
16
CONTRACT ADMINISTRATION
20
CONTRACT MANAGER AND CUSTOMER SERVICE ....................................................................................................................20
POST AWARD PROJECT REVIEW MEETINGS ..........................................................................................................................21
CONTINUOUS IMPROVEMENT..........................................................................................................................................21
PERIODIC STATUS REPORTS ............................................................................................................................................21
ACCEPTANCE OF WORK.................................................................................................................................................21
DISPUTE RESOLUTION...................................................................................................................................................22
PRODUCT RECALL........................................................................................................................................................22
CONTRACT CHANGES ...................................................................................................................................................22
DATA CONFIDENTIALITY AND SECURITY AGREEMENT ...............................................................................................................22
ATTACHMENTS
22
ATTACHMENT A: PRICING (OR COST PROPOSAL)...................................................................................................................24
ATTACHMENT D: EVALUATION FORM ...............................................................................................................................26
ATTACHMENT E: CERTIFICATE OF INSURANCE PROOF .............................................................................................................28
ATTACHMENT F: MINORITY, WOMEN’S, SMALL BUSINESS ENTERPRISES ........................................................................................29
ATTACHMENT G: CUSTOMER REFERENCE TEMPLATE ..............................................................................................................31
ATTACHMENT H: NC LUNSFORD ACT N.C. GENERAL STATUTE 14-208.18 ...................................................................................32
ATTACHMENT I: LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS ...................................................................................33
ATTACHMENT G: LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS (CONTINUED)..................................................................34
P a g e 2 | 35
RFP-163-02012026TS-AS
The Charlotte-Mecklenburg BOE
4421 Stuart Andrew Blvd.
Charlotte NC 28217
Refer ALL Inquiries to: Amy Shire
Office: 980-343-6615
E-Mail: amym.shire@cms.k12.nc.us
Request For Proposal 163-02012026TS-AS
Proposals will be publicly opened:
Monday, March 9,2026 @ 2:00 pm EST
Commodity: Transportation Services
Contract Type: Agency Specific Term Contract
Using Agency Name: Charlotte-Mecklenburg Board of Education
(abbreviated as CMBOE or CMBE )
Website: www.cms.k12.nc.us
NOTICE TO BIDDERS
ONLY Electronic responses will be accepted for this solicitation. You must register to submit a bid. Register as
soon as possible! It may take 3 to 5 days for your account to become active. NO MAILED, COURIERED, FAXED, OR
EMAIL SUBMISSIONS WILL BE ACCEPTED. Bids are subject to rejection unless submitted on this form. Failure to
submit a bid in strict accordance with these instructions shall constitute sufficient cause to reject a Vendor’s bid(s).
Federal Uniform Guidance: “Contracts funded with federal grant or loan funds must be procured in a manner that
conforms with all applicable Federal laws, policies, and standards, including those under the Uniform Guidance (2
C.F.R. Part 200). Including the prohibitions outlined in (2 C.F.R. 200.216).” Additional information can be found at:
https://www.cmsk12.org/Page/8947
EXECUTION
In compliance with this Invitation for Bids (RFP), and subject to all the conditions herein, the undersigned Vendor offers
and agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item within
the time specified herein.
By executing this proposal, the undersigned Vendor understands that false certification is a Class I felony and certifies that this
proposal is submitted competitively and without collusion (G.S. 143-54), none of its officers, directors, or owners of an
unincorporated business entity has been convicted of any violations of Chapter 78A of the General Statutes, the Securities Act
of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and it is not an ineligible Vendor as set forth in G.S. 143-59.1.
Furthermore, by executing this proposal, the undersigned certifies to the best of Vendor’s knowledge and belief, that it and its
principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from
covered transactions by any Federal or CMBE department or agency.
By executing this proposal, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and THE CHARLOTTE
MECKLENBURG BOARD OF EDUCATION GENERAL TERMS AND CONDITIONS incorporated herein. These documents can be
accessed from the ATTACHMENTS page within this document.
Failure to execute/sign proposal prior to submittal may render proposal invalid and it MAY BE REJECTED. Late proposals
cannot be accepted.
COMPLETE/FORMAL NAME OF VENDOR:
STREET ADDRESS:
P.O. BOX:
ZIP:
CITY & CMBE & ZIP:
TELEPHONE NUMBER: TOLL FREE TEL. NO:
PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):
PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR:
FAX NUMBER:
VENDOR’S AUTHORIZED SIGNATURE:
DATE:
E-MAIL:
P a g e 3 | 35
RFP-163-02012026TS-AS
VALIDITY PERIOD
Offer shall be valid for at least 120 days from date of bid opening, unless otherwise stated here: days, or if
extended by mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing,
effective upon receipt by the agency issuing this RFP.
ACCEPTANCE OF PROPOSAL
If your proposal is accepted, all provisions of this RFP, along with the written results of any negotiations, shall
constitute the written agreement between the parties (“Contract”). The NORTH CAROLINA GENERAL TERMS
AND CONDITIONS are incorporated herein and shall apply. Depending upon the Goods or Services being
offered, other terms and conditions may apply, as mutually agreed.
FOR STATE USE ONLY: Offer accepted and Contract awarded this day of
, 20 , as indicated on the
attached certification, by
.
(Authorized Representative of CHARLOTTE MECKLENBURG BOARD OF EDUCATION)
Ver: 11/2023
INTRODUCTION AND OBJECTIVES
Charlotte-Mecklenburg Schools currently transports over 2,000 students using contracted vendors. The primary
goal of this RFP is to identify, procure, and provide a rigorous commitment to operational safety, driver excellence,
technological modernization, regulatory compliance and cost effectiveness. The selected vendor will play a critical
role in ensuring the secure movement of CMBE students.
The objective is to identify, procure, modernize and deploy transportation companies to better support CMBE staff
and students. Vendors must integrate real-time GPS tracking hardware, driver, and fleet management technology,
student assignment software, and a parent app that tracks student location.
The successful implementation of this comprehensive system is critical to significantly enhancing student safety,
optimizing operational efficiency, and ensuring full compliance with all federal, state, and local regulatory
requirements.
CMBE may award the resulting Contract in the manner that best serves the interests of the district. While a single
award may be made to one Vendor for all items, CMBE also reserves the right to make multiple awards, including
awards for individual items or groups of items, if such awards are determined to be most advantageous to the
Charlotte-Mecklenburg Board of Vendors shall provide unit pricing and are also requested to submit a lump-sum
price. CMBE further reserves the right to reject any or all bids at its sole discretion.
Project Overview
CMBE currently serves over 2,000 students in contracted services and is seeking proposals from qualified specialized
transport providers with the ability to demonstrate a rigorous commitment to operational safety, driver excellence,
and regulatory compliance. The selected vendor will play a critical role in protecting public safety and ensuring the
secure movement of CMBE students.
Key Objectives:
Real-time Visibility: Establish and maintain accurate, real-time GPS location tracking for all designated fleet vehicles,
ensuring continuous data availability for operational oversight and incident response.
P a g e 4 | 35
RFP-163-02012026TS-AS
Driver Safety, Behavior, & Performance: Monitor and report driver behavior metrics, including but not limited to
harsh braking, rapid acceleration, speeding, and unauthorized route deviations, with the intent to promote safe
driving practices and reduce liability exposure.
Operational Efficiency: Enhance fleet performance by improving on-time arrival rates, optimizing route adherence,
and reducing vehicle downtime through proactive diagnostics and maintenance.
Communication: Facilitate secure, timely, and bidirectional communication between drivers, dispatch personnel,
and administrative staff through integrated messaging platforms and mobile applications, including real-time
updates to parents and guardians.
Student Safety: Strengthen student safety protocols by enabling visibility into vehicle location, driver conduct, and
trip completion status, while ensuring compliance with all applicable federal, state, and local transportation safety
regulations.
SCOPE OF WORK
The Contractor hereby agrees to provide student transportation Services to CMBE on an as-needed basis as
requested by CMBE and as follows:
Contractor shall provide for the safe and efficient transportation of exceptional children, McKinney-Vento Act
children, foster children, 504 Plan children, and other students with special needs. In limited circumstances,
transportation may also be required for students who live at a significant distance from their peers and cannot be
accommodated by traditional school bus routes.
All Contractors are required to register their company, drivers and vehicles with Charlotte Mecklenburg Police
Department (CMPD) in accordance with the Passenger Vehicle for Hire Ordinance. Drivers will be hired by the
Contractor, and such drivers shall meet the requirements of the Charlotte Mecklenburg Passenger Vehicle for Hire
Ordinance. Vehicles will be owned by the Contractor and shall meet the requirements of the Charlotte Mecklenburg
Passenger Vehicle for Hire Ordinance.
Prior to operating any vehicle in performance of the Services hereunder, each driver shall be licensed in accordance
with Vehicle for Hire Ordinance (and shall undergo any fingerprinting, drug testing and background checks required
by the CMPD and shall pass any and all other tests or inspections required by the Charlotte Mecklenburg Passenger
Vehicle for Hire Ordinance) and any other applicable laws, ordinances and regulations, and related requirements of
the CMBE .
Company must check the NC Sex Offender and Public Protection Registration Program, the NC Sexually Violent
Predator Registration Program, and the National Sex Offender Registry for all employees/drivers and must provide
an owner signed letter stating the company has done so for proposed drivers and will do so for any new drivers.
Contractor drivers and vehicles cannot be used to transport CMBE students unless they have valid credentials
including, but not limited to, valid driver’s licenses, valid PVH driver permits, valid PVH vehicle permits, current
insurance coverage and up-to-date inspections (Attachment D).
Contractors shall provide CMBE with monthly verification of driver and vehicle registration, to include but not
limited to a list of all drivers that will serve CMBE students, a list of all vehicles operated to transport CMBE students,
and copies of driver’s licenses, PVH permits, and inspection information.
The Contractor shall be responsible for keeping abreast of all changes in laws and regulations and complying with
them. Any rules or regulations heretofore or hereafter adopted by the State Board of Education and all other
present or future state or federal statutes or regulations affecting the transportation of students shall become a
part of the resulting contract entered into for the transportation of exceptional children, McKinney Vento Act
children, foster children and 504 Plan children and shall be fully complied with by the Contractor.
P a g e 5 | 35
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.