RFP804(v2) - WordPress and Website Support (Repost)

7. Any other pertinent information including potential additional services beyond the scope
of work.
Responses (either questions or proposal) to this RFP must be submitted via email to
procurement@atlantaregional.org. No responses received after the stated date and time will be
considered. The email subject line should be ARC Website Support Services RFP.
Questions regarding this RFP must be submitted no later than 5:00 p.m. EST on Tuesday, October 6,
2026, via email to procurement@atlantaregional.org. Pertinent information, including questions and
responses to written questions, will be posted on the ARC website by Tuesday, October 13, 2026.
No other direct contact related to this RFP is permitted between prospective consultants and the
ARC staff.
Respondents must complete the two-step registration process (initial registration and application
completion) on the ARC procurement website at
https://procurement.atlantaregional.org/opportunities/ to successfully submit a proposal. It is the
responsibility of the respondent to ensure successful registration and timely submission.
All proposals must be submitted via email to procurement@atlantaregional.org. Proposal submitted
by any other method (including mail, fax, or hand delivery) may not be accepted unless specified in
the solicitation document. The email subject line should be ARC Website Support Services RFP.
Proposals must be received no later than 5:00 pm EST on Wednesday, October 28, 2026. Outlook
will automatically record the date and time of the submission. Late proposals will not be accepted
under any circumstances.
The Respondent(s) is solely responsible for:
* Uploading all required documents;
* Verifying that files are complete, readable, and properly labeled; and
* Ensuring submission is finalized prior to the deadline.
* Only one proposal containing all required information may be uploaded per responder.
ARC is not responsible for technical difficulties, internet outages, user errors, or system delays
experienced by the respondent. Respondents are strongly encouraged to submit proposals well in
advance of the deadline.
Upon successful submission, the system will provide email confirmation. This confirmation serves as
proof of receipt.
Evaluation Criteria
Proposals will be evaluated by an internal ARC review committee. ARC reserves the right to request
clarifications, conduct interviews, or request demonstrations from shortlisted firms before making a
final selection.
Proposals will be scored on the following criteria:

Criteria Percentage
Development and design expertise 45%
Relevant experience and references 20%
Accessibility Expertise 15%
Hourly rate from Exhibit B 10%
Understanding of ARC or related organizations 10%

Exhibit A
Scope of Services and Requirements
ARC Digital Environment
ARC maintains multiple WordPress websites and related digital services that have evolved over
many years and through contributions from multiple development vendors and internal
stakeholders.
The environment may include:
* Custom themes and plugins
* Legacy implementations
* Third-party integrations
* Cloud-hosted infrastructure
* Managed hosting environments
* Accessibility remediation requirements
* Staging and deployment workflows
* API integrations
* Evolving modernization and redesign initiatives
The selected consultant must demonstrate the ability to work effectively within inherited systems
and incrementally improve platforms without requiring complete rebuilds unless specifically
requested, while also possessing the capability to lead new site development and redesign projects
when called upon.
Scope of Services
The selected consultant may be asked to provide services including, but not limited to:
WordPress Development and Support
* Custom theme and plugin development,
* Development, maintenance, and support of WordPress implementations utilizing the
classic, WordPress administrative interface, ACF-driven content structures, custom field
architectures, and page builders including Divi, Elementor, and Beaver Builder,
* Gutenberg/block editor development where applicable, and support for potential future
modernization pathways,
* Responsive and mobile-first development,
* New site development, site redesigns, and web design,
* Website enhancements and feature development,
* Troubleshooting and bug remediation,
* Technical debt remediation,
* Legacy system support,
* CMS configuration and optimization.

Accessibility Services
Accessibility is a core operational requirement of this procurement. Consultants should
demonstrate experience supporting accessibility compliance and remediation efforts consistent
with WCAG 2.1 AA standards (and readiness for WCAG 2.2) and evolving public-sector accessibility
obligations. Accessibility considerations should be integrated from the outset of any new
development or redesign effort, not treated as an afterthought.
Services may include:
* Accessibility audits and remediation
* Manual and automated accessibility testing
* Semantic HTML implementation
* Keyboard accessibility improvements
* Accessible form development
* ARIA implementation
* Color contrast remediation
* Dynamic content accessibility
* Remediation of legacy accessibility barriers
* Accessibility-focused QA processes
Infrastructure and Operational Support
* Hosting coordination and support
* CDN and caching coordination
* Performance optimization
* Security patching and hardening
* Backup and recovery coordination
* Deployment workflow support
* Staging environment support
* Version control and source management support
Strategic and Modernization Services
* Website modernization and redesign initiatives
* New site planning, design, and development
* Workflow and automation improvements
* API and third-party service integrations
* Digital platform sustainability improvements
* Architecture consultation
* Technical assessments and recommendations
* Emerging digital service support
ARC recognizes that web technologies and digital services continue to evolve. Consultants may
propose appropriate use of modern development practices, automation, AI-assisted tooling, or
emerging platform capabilities where relevant to improving maintainability, accessibility,
operational efficiency, or user experience. However, ARC is not seeking speculative or trend-driven
technology proposals disconnected from operational needs.

Required Workflow
* The consultant should be familiar and comfortable working in Microsoft Teams.
* The consultant may also be expected to discuss projects on the phone, through email and
in person at our ARC offices in Atlanta. Travel costs will not be reimbursed.
* The consultant may be asked to provide time quotes on certain tasks prior to those tasks
being performed. The consultant may also be asked to itemize tasks on their invoices
and/or send separate invoices for separate projects.
* The consultant will invoice ARC monthly.
* The consultant will provide their own necessary hardware and software to complete the
assigned tasks.

Exhibit B
Hourly Rates
Regular Hourly Rates $ /hour
Emergency Hourly Rates $ /hour
Terms for Emergency Rates:

EXHIBIT C
Contract Forms
(To be filled out by all respondents)
7 of 13

GEORGIA SECURITY AND IMMIGRATION COMPLIANCE ACT AFFIDAVIT
CONTRACTOR AFFIDAVIT
By executing this affidavit, the undersigned person or entity verifies its compliance
with O.C.G.A. 13-10-91, stating affirmatively that the individual, firm or entity which is engaged
in the physical performance of services under a contract with the Atlanta Regional Commission
has registered with and is participating in a federal work authorization program, in accordance
with the applicability provisions and deadlines established in O.C.G.A. 13-10-91.
The undersigned person or entity further agrees that it will continue to use the federal
work authorization program throughout the contract period, and it will contract for the physical
performance of services in satisfaction of such contract only with subcontractors who present an
affidavit to the undersigned with the information required by O.C.G.A. 13-10-91(b).
The undersigned person or entity further agrees to maintain records of such compliance
and provide a copy of each such verification to the Atlanta Regional Commission within five (5)
business days after any subcontractor is retained to perform such service.
EEV / E-VerifyTM Company Identification Number Date of Authorization
Company Name
Signature of Authorized Officer or Agent
Title of Authorized Officer or Agent
Printed Name of Authorized Officer or Agent
SUBSCRIBED AND SWORN
BEFORE ME ON THIS THE
DAY OF , 20__
[NOTARY SEAL]
Notary Public
My Commission Expires: