Request for Information (RFI): Integrated Self-Service Software

Project Description: This Request for Information (RFI) Notice of Intent to Designate Sole Source is to determine if the specified commodity or service is available from multiple providers, or if an alternate commodity or service is available that would meet the County’s needs. This is not a request for pricing or a purchase commitment.
The following commodity or service is thought to be available from only a sole source (or reasonable source) and is the only commodity/services that meets the County’s needs.
The Broward County Libraries Division is seeking software as a service that has self-service capabilities for Library patrons, with modules included that allow patrons to search for and sign up for events, search the library catalog, manage room bookings, and sign up for a library card. Functional capabilities of the software should include, but are not limited to:
• Provide all necessary functionality without modification;
• Connect to the Libraries' Event and Room Management system;
• Connect to a single platform;
• Extend software to staff users with a mobile device to manage events and rooms, checkout items, and search for physical items in the library;
• Provides the ability for patrons to reserve time for certain functions and/or appointments;
• Seamlessly integrate with interface and dashboard currently being used by staff and customers.
This RFI will remain posted until closing date and time.
Prospective Vendors are requested to provide information regarding their ability to provide the commodity or service described or written explanation or other documentation contesting the proposed RFI designation.
If you are capable of meeting or exceeding the County’s requirements for the specified commodity or service, respond to this RFI through the electronic bidding system. Vendor should upload any supporting information in the electronic bidding system as part of its response to assist the County in determining if commodity or service is comparable, is available from multiple suppliers, and meets the County’s needs. The Director of Purchasing shall have sole authority in deciding what is comparable.
The Director of Purchasing shall consider such submittals and notify all submitting vendors (thru the electronic bidding system) of the decision whether to designate as a Sole Source/Brand, which decision shall not be subject to objection, protest, or appeal.