Create, Establish and Staff a Statewide SHINE Call Center
| Location: |
South Dakota |
| Posted: |
Jan 14, 2025 |
| Due: |
Feb 1, 2025 |
| Agency: |
State Government of South Dakota |
| Type of Government: |
State & Local |
| Category: |
- R - Professional, Administrative and Management Support Services
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| Solicitation No: |
25RFP12136 |
| Publication URL: |
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Event ID:
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25RFP12136
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Event Name:
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Create, Establish and Staff a Statewide SHINE Call Center
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Published Date:
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Jan 15, 2025, 03:54 AM KT
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Event Due Date:
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Feb 1, 2025, 08:00 AM KT
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Invitation Type:
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Invitation Only
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Status:
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Ready for Responses
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Event ID:
25RFP12136
Published:
Jan 15, 2025
03:54 AM KT
Due Date:
Feb 1, 2025
08:00 AM KT
Q&A Cutoff Date:
Dec 19, 2024
05:20 AM KT
Invitation Type:
Invitation Only
Event Description
The purpose of this RFP is to have an offeror design, build and then staff one statewide 1-800 number for all SHIINE calls. The offeror will route calls to the correct regional coordinator or SHIINE staff/volunteer member.
Offerors may email inquiries concerning this RFP to obtain clarification of requirements. No inquiries will be accepted after the date and time indicated in the Schedule of Activities. Inquiries must be emailed to CJ Swartz at CJ.Schroer-Swartz@state.sd.us with the subject line “RFP #25RFP12136”.
The State will to respond to offeror’s inquiries (if required) via e-mail. In addition, all inquiries and the State’s response will be posted on the state’s e-procurement system. Offerors may not rely on any other statements, either of a written or oral nature, that alter any specification or other term or condition of this RFP. Offerors will be notified in the same manner as indicated above regarding any modifications to this RFP.
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