STC 4219A Durable Medical Equipment

STATE OF NORTH CAROLINA
DEPARTMENT OF ADMINISTRATION,
DIVISION OF PURCHASE & CONTRACT
Invitation for Bid #: DPC-2338088290-KG
Statewide Term Contract for Durable Medical Equipment
Date Issued: September 4, 2026
Bid Opening Date: October 5, 2026
At 2:00 PM ET
Direct all inquiries concerning this IFB to:
Kayla Glenn
State Procurement Specialist II
E-mail: Kayla.glenn@doa.nc.gov
Phone:984-236-0258

STATE OF NORTH CAROLINA
Invitation for Bid # DPC-2338088290-KG
______________________________________________________
For internal state agency processing, including tabulation of bids, provide your company's eVP (Electronic Vendor
Portal) Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the public. This
page will be removed and shredded, or otherwise kept confidential, before the procurement file is made available
for public inspection.
This page shall be filled out and returned with your bid.
Failure to do so may subject your bid to rejection.
___________________________________________________
Vendor Name
______________________________
Vendor eVP#
Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered
Vendor in good standing. You must enter the Vendor number assigned through eVP. If you do not have
a Vendor number, register at https://vendor.ncgov.com/vendor/login
Ver. 11/2024

STATE OF NORTH CAROLINA
DEPARTMENT OF ADMINISTRATION - DIVISION OF PURCHASE AND CONTRACT
Statewide Term Contract
Refer ALL Inquiries regarding this IFB to: Invitation for Bid #: DPC-2338088290-KG
All correspondence with vendors shall be through Bids will be publicly opened: October 5, 2026 at 2:00 PM ET
the Ariba Sourcing Tool. Questions will be
received in the Ariba Sourcing Tool (only) based
on the schedule in Section 2.4
For Statewide Use of All State Entities Commodity # and Description: 421900 Medical Equipment &
STC #: 4219A - Durable Medical Equipment 422500 Physical and Occupational Therapy and Rehabilitation
products
EXECUTION
In compliance with this Invitation for Bid (IFB), and subject to all the conditions herein, the undersigned Vendor offers and agrees to furnish
and deliver any or all items upon which prices are bid, at the prices set opposite each item within the time specified herein.
By executing this bid, the undersigned Vendor understands that false certification is a Class I felony and certifies that:
this bid is submitted competitively and without collusion (G.S. 143-54),
that none of its officers, directors, or owners of an unincorporated business entity has been convicted of any violations of Chapter
78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and
it is not an ineligible Vendor as set forth in G.S. 143-59.1.
Furthermore, by executing this bid, the undersigned certifies to the best of Vendor's knowledge and belief, that:
it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded
from covered transactions by any Federal or State department or agency.
As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its sub-contractors for any Contract awarded as a result
of this IFB, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement for each
employer with more than 25 employees in North Carolina to verify the work authorization of its employees through the federal E-Verify
system.
As required by Executive Order 24 (2017), the undersigned Vendor certifies will comply with all Federal and State requirements concerning
fair employment and that it does not and will not discriminate, harass, or retaliate against any employee in connection with performance
of any Contract arising from this solicitation.
G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with the preparing plans,
specifications, estimates for public Contract; or awarding or administering public Contracts; or inspecting or supervising delivery of the
public Contract of any gift from anyone with a Contract with the State, or from any person seeking to do business with the State. By
execution of this bid response to the IFB, the undersigned certifies, for Vendor's entire organization and its employees or agents, that
Vendor are not aware that any such gift has been offered, accepted, or promised by any employees or agents of Vendor's organization.
By executing this bid, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the NORTH CAROLINA GENERAL
TERMS AND CONDITIONS incorporated below. These documents can be accessed from the Ariba Sourcing Tool.
Failure to execute/sign bid prior to submittal may render bid invalid and it MAY BE REJECTED. Late bids cannot be accepted.
COMPLETE/FORMAL NAME OF VENDOR:
STREET ADDRESS: P.O. BOX: ZIP:
CITY & STATE & ZIP: TELEPHONE NUMBER: TOLL FREE TEL. NO:
PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):
PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR:
VENDOR'S AUTHORIZED SIGNATURE: DATE: E-MAIL:
Ver 11/2024 1

Bid Number: DPC-2338088290-KG Vendor: ____________________________________
VALIDITY PERIOD
Offer shall be valid for at least one hundred twenty (120) days from date of bid opening, unless otherwise stated here: ______ days, or if
extended by mutual agreement in writing of the parties. Any withdrawal of this offer shall be made in writing, effective upon receipt by
the agency issuing this IFB.
BID ACCEPTANCE
If your bid is accepted, all provisions of this IFB, along with the written results of any negotiations, shall constitute the written agreement
between the parties ("Contract"). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS are incorporated herein and shall apply.
Depending upon the Goods or Services being offered, other terms and conditions may apply, as mutually agreed.
FOR STATE USE ONLY: Offer accepted and Contract awarded on date of _____________________ as indicated,
by _____________________________________________________________________.
(Authorized Representative of Department of Administration, Division of Purchase & Contract)
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Bid Number: DPC-2338088290-KG Vendor: ____________________________________
TABLE OF CONTENTS
1.0 PURPOSE AND BACKGROUND .......................................................................................... 6
1.1 CONTRACT TERM ................................................................................................................................... 7
1.2 ESTIMATED SPEND ................................................................................................................................. 7
2.0 GENERAL INFORMATION ................................................................................................. 7
2.1 INVITATION FOR BID DOCUMENT ......................................................................................................... 7
2.2 E-PROCUREMENT FEE ............................................................................................................................ 7
2.3 NOTICE TO VENDORS REGARDING IFB TERMS AND CONDITIONS ....................................................... 7
2.4 IFB SCHEDULE ......................................................................................................................................... 8
2.5 URGED AND CAUTIONED PRE-BID CONFERENCE .................................................................................. 8
2.6 BID QUESTIONS ...................................................................................................................................... 8
2.7 BID SUBMITTAL ...................................................................................................................................... 9
2.8 BID CONTENTS ........................................................................................................................................ 9
2.9 ALTERNATE BIDS .................................................................................................................................. 10
2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS .............................................................................. 10
3.0 METHOD OF AWARD AND BID EVALUATION PROCESS.................................................... 11
3.1 METHOD OF AWARD ........................................................................................................................... 11
3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION............................ 11
3.3 BID EVALUATION PROCESS .................................................................................................................. 12
3.4 PERFORMANCE OUTSIDE THE UNITED STATES ................................................................................... 12
3.5 INTERPRETATION OF TERMS AND PHRASES ....................................................................................... 13
4.0 REQUIREMENTS ............................................................................................................. 13
4.1 PRICING ................................................................................................................................................ 13
4.2 IMPORT TARIFF (TEMPORARY SURCHARGE) ...................................................................................... 14
4.3 ESTIMATED QUANTITIES ...................................................................................................................... 14
4.4 ADDITIONAL SAVINGS OFFERS/REBATES ............................................................................................ 14
4.5 PRODUCT IDENTIFICATION .................................................................................................................. 14
4.6 TRANSPORTATION AND IDENTIFICATION ........................................................................................... 15
4.7 DELIVERY AND INSTALLATION ............................................................................................................. 15
4.7.1 DELIVERY FOR STANDARD PRODUCTS ................................................................................................ 15
4.7.2 STANDARD INSTALLATION................................................................................................................... 15
4.7.3 DELIVERY FOR CUSTOM ORDERS......................................................................................................... 15
4.7.4 CUSTOM INSTALLATION ...................................................................................................................... 15
4.8 ON-TIME DELIVERY RATE ..................................................................................................................... 16
4.9 DEFECTIVE PRODUCTS ......................................................................................................................... 16
4.10 PRODUCT RECALL ................................................................................................................................. 16
4.11 OUT-OF-STOCK AND BACK-ORDERS .................................................................................................... 16
4.12 QUALITY ACCEPTANCE INSPECTION .................................................................................................... 17
4.13 AUTHORIZED RESELLER ........................................................................................................................ 17
4.14 AUTHORIZED DEALERS ......................................................................................................................... 17
4.15 WARRANTY ........................................................................................................................................... 17
4.16 MAINTENANCE OPTION ....................................................................................................................... 18
4.17 POST AWARD DEMONSTRATIONS (IF REQUESTED) ........................................................................... 18
4.18 VENDOR'S PUBLISHED CATALOG & PRICE LISTS ................................................................................. 18
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Bid Number: DPC-2338088290-KG Vendor: ____________________________________
4.19 DESCRIPTIVE LITERATURE .................................................................................................................... 19
4.20 REFERENCES ......................................................................................................................................... 19
4.21 BACKGROUND CHECKS ........................................................................................................................ 19
4.22 SUSTAINIBILITY EFFORTS ..................................................................................................................... 19
4.23 RETURN POLICY .................................................................................................................................... 20
4.24 PRODUCT SAFETY LISTING ................................................................................................................... 20
4.25 VENDOR'S REPRESENTATIONS ............................................................................................................ 20
4.26 FINANCIAL STABILITY ........................................................................................................................... 20
4.27 INSURANCE REQUIREMENTS MODIFICATION .................................................................................... 21
4.28 LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS ............................................................. 21
4.29 SECRETARY OF STATE REGISTRATION ................................................................................................. 21
4.30 SUBCONTRACTOR ................................................................................................................................ 21
5.0 SCOPE OF WORK AND SPECIFICATIONS .......................................................................... 21
SPECIFICATIONS ................................................................................................................................... 23
5.4.4 SERVICES AND REPAIR ......................................................................................................................... 24
5.4.5 WHEELCHAIR SERVICE / DME CONSULTATION ................................................................................... 25
CERTIFICATION AND SAFETY LABELS ................................................................................................... 26
DEVIATIONS .......................................................................................................................................... 26
6.0 CONTRACT ADMINISTRATION ........................................................................................ 26
6.1 CONTRACT MANAGER AND CUSTOMER SERVICE............................................................................... 26
6.2 ORDER CHANNEL AND PAYMENT METHOD........................................................................................ 27
6.3 ELECTRONIC PRODUCT CATALOG ........................................................................................................ 27
6.4 SALES PROMOTIONS ............................................................................................................................ 29
6.5 CONTRACT BUSINESS REVIEW MEETINGS .......................................................................................... 29
6.6 CONTINUOUS IMPROVEMENT ............................................................................................................ 29
6.7 PERIODIC QUARTERLY SPEND REPORTS ............................................................................................. 29
6.8 ACCEPTANCE OF WORK ....................................................................................................................... 30
6.9 COORDINATION WITH THIRD-PARTY PAYERS .................................................................................... 30
6.10 INVOICES .............................................................................................................................................. 30
6.11 DISPUTE RESOLUTION .......................................................................................................................... 31
6.12 PRODUCT RECALL ................................................................................................................................. 31
6.13 POST AWARD PRODUCT SUBSTITUTION, ADDITIONS, & REMOVALS ............................................... 31
6.14 PRICE ADJUSTMENTS ........................................................................................................................... 31
6.15 CONTRACT CHANGES ........................................................................................................................... 31
6.16 TAXES .................................................................................................................................................... 32
6.17 ATTACHMENTS ..................................................................................................................................... 32
Ver: 11/2024 4

Bid Number: DPC-2338088290-KG Vendor: ____________________________________
1.0 PURPOSE AND BACKGROUND
The Department of Administration (DOA) serves as the business manager for North Carolina State government and provides
leadership to State government for the effective, efficient, economical, and equitable delivery of services to the public. The
department also aids and services several advocacy programs that serve diverse segments of the State's population that
have traditionally been underserved. The Division of Purchase & Contract (P&C) is the strategic force to provide the State's
entities with a catalog of Statewide Term Contracts (STC) that provide for an encompassing organized and efficient manner
to pool resources to provide goods and services.
The State through the Department of Administration (DOA) Division of Purchase & Contract (P&C) is seeking qualified vendors
to establish a Statewide Term Contract to furnish and deliver the State's requirements for a comprehensive multiple
manufacturer's product line for NEW, unused and in current production commercial and institutional quality Durable Medical
Equipment throughout the State of North Carolina, on an "As Needed" basis, if and when ordered by State Departments,
Agencies, and Higher Education Institutions during the contract period in the following categories and subcategories:
* CATEGORY A: Wheelchairs - Upright, Standing Power, Tilt-in-Space Positioning, Cruiser Fixed Tilt Positioning,
Manual Wheel, All Track HD (550lbs), All-Terrain Power, Compact Power, Hybrid Power. Bariatric/heavy-duty weight
capacity available as a variant within applicable types. All Types and Accessories.
* CATEGORY B: Stair Lifts - Curved, Straight, Outdoor; Platform/Porch Lifts; Vertical Platform Lifts; Ceiling Lifts. All
Types and Accessories.
* CATEGORY C: Bathroom Chairs - Shower/Commode, Tub Transfer Bench, Mobile/Tilt, Portable Shower, Stationary
Shower, Transport/Rolling Shower. Bariatric weight capacity available as a variant within applicable types. All Types
and Accessories.
* CATEGORY D: Mobility Aids - Rollators, Easy Stand Lifting Devices. All Types and Accessories.
* CATEGORY E: Scooters - 3-Wheel and 4-Wheel, Electric, Heavy-Duty. Bariatric weight capacity available as a
variant. All Types and Accessories.
* CATEGORY F: Beds - Hospital, Home Care, Mattresses. Bariatric weight capacity available as a variant. All Types.
* CATEGORY G: Patient Lifts - Stand-Assist, Stands. Bariatric weight capacity available as a variant. All Types.
* CATEGORY H: Shower/Bath Safety - Grab Bars, Products and Accessories.
* CATEGORY I: Door Openers - Residential and Commercial automatic door openers and Accessories.
* CATEGORY J: All Other Durable Medical Products not specified in Categories A-I.
To comply with Governor Cooper's Executive Order 80 (October 2018), North Carolina's Commitment to Address Climate
Change and Transition to a Clean Energy Economy, the contract resulting from this solicitation intends to promote the
procurement of environmentally preferable products. Vendors should highlight applicable sustainability features such as:
* Use of recycled or non-toxic materials
* Energy-efficient operation and design
* Minimal, recyclable, or compostable packaging
* Product longevity and repairability
* End-of-life recycling or take-back programs
Vendors are encouraged to describe any certifications, sustainability practices, or environmental benefits associated with
their offered products.
The intent of this Invitation for Bid (hereinafter, "IFB") is to receive pricing from Vendors which will offer savings to the State
and confirm, through Vendors' submission of bids, its ability to meet the State's needs.
The contract resulting from this IFB is convenience for State Departments and most State Agencies, and by State higher
education institutions (except under the conditions specified in G.S. 115D-58.14(a) and G.S. 116-13). The Contract may also
be utilized, without further competition, by non-mandatory State Agencies and Other Eligible Entities.
Bids shall be submitted in accordance with the terms and conditions of this IFB and any addenda issued hereto.
The intent of this solicitation is to award Statewide Term Contract.
Ver: 11/2024 5

Bid Number: DPC-2338088290-KG Vendor: ____________________________________
1.1 CONTRACT TERM
The Contract shall have an initial term of five (5) years, beginning on the date of final Contract execution (the "Effective
Date").
At any time during the contract period the State may conduct an Open Enrollment process by posting a solicitation in the
Ariba Sourcing Tool for the purpose of adding new manufacturer(s) to the contract, to provide a wide coverage of Durable
Medical Equipment. The awarded Vendors will remain on the contract for the duration of the contract term unless
terminated for convenience.
1.2 ESTIMATED SPEND
Based on the five (5) years' historical usage of the Statewide Term Contract (STC), the estimated spend for the term of this
contract is $1,000,000.00 ($200,000.00/Year).
This amount is not guaranteed and could be more or less than the historical expenditure during the contract period. No
maximum or minimum quantities are guaranteed.
2.0 GENERAL INFORMATION
2.1 INVITATION FOR BID DOCUMENT
The IFB is comprised of the base IFB document, any attachments, and any addenda released before Contract award, which
are incorporated herein by reference.
2.2 E-PROCUREMENT FEE
ATTENTION: This is an NC eProcurement solicitation facilitated by the Ariba Network. The E-Procurement fee may apply
to this solicitation. See paragraph entitled ELECTRONIC PROCUREMENT of the North Carolina General Terms and
Conditions.
General information on the E-Procurement Services can be found at: http://eprocurement.nc.gov/.
What is the Ariba Network?
The Ariba Network is a web-based platform that serves as a connection point for buyers and vendors. Vendors can log in to
the Ariba Network to view purchase orders, respond to electronic requests for quotes, participate in Sourcing Events, and
collaborate with buyers on contract documents.
For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents,
and submit offers to the State, Vendors should go to the following site:
http://eprocurement.nc.gov/training/vendor-training.
2.3 NOTICE TO VENDORS REGARDING IFB TERMS AND CONDITIONS
It shall be the Vendor's responsibility to read the Instructions to Vendors, the North Carolina General Terms and Conditions,
all relevant exhibits and attachments, and any other components made a part of this IFB and comply with all requirements
and specifications herein. Vendors also are responsible for obtaining and complying with all Addenda and other changes that
may be issued in connection with this IFB.
If Vendors have questions, or issues regarding any component within this IFB, those must be submitted as questions in
accordance with the instructions in the BID QUESTIONS Section. If the State determines that any changes will be made as a
result of the questions asked, then such decisions will be communicated in the form of an IFB addendum. The State may also
elect to leave open the possibility for later negotiation and amendment of specific provisions of the Contract that have been
addressed during the question-and-answer period.
Ver: 11/2024 6

Bid Number: DPC-2338088290-KG Vendor: ____________________________________
Other than through the process of negotiations under 01 NCAC 05B.0503, the State rejects and will not be required to
evaluate or consider any additional or modified terms and conditions submitted with Vendor's bid. This applies to any
language appearing in or attached to the document as part of the Vendor's bid that purports to vary any terms and conditions
or Vendors' instructions herein or to render the bid non-binding or subject to further negotiation. Vendor's bid shall
constitute a firm offer that shall be held open for the period required herein ("Validity Period" above).
The State may exercise its discretion to consider Vendor proposed modifications. By execution and delivery of this IFB
Response, the Vendor agrees that any additional or modified terms and conditions, whether submitted purposely or
inadvertently, shall have no force or effect, and will be disregarded unless expressly agreed to during negotiations and
incorporated by way of a Best and Final Offer (BAFO). Noncompliance with, or any attempt to alter or delete, this paragraph
shall constitute sufficient grounds to reject Vendor's bid as nonresponsive.
2.4 IFB SCHEDULE
The table below shows the intended schedule for this IFB. The State will make every effort to adhere to this schedule.
Event Responsibility Date and Time
Issue IFB State September 4, 2026
Hold Pre-Bid State September 14, 2026, at 2 PM EST
Conference Microsoft Teams meeting
Join:
https://teams.microsoft.com/meet/212562543452375?p=nsGtiLff58ImjQl5Ba
Meeting ID: 212 562 543 452 375
Passcode: 2r7E3ZS7
Need help? | System reference
Dial in by phone
+1 984-204-1487,,920186524# United States, Raleigh
Find a local number
Phone conference ID: 920 186 524#
Join on a video conferencing device
Tenant key: ncgov@m.webex.com
Video ID: 111 066 494 5
More info
Submit Written Vendor September 16, 2026
Questions
Provide Responses State September 25, 2026
to Questions
Submit Bids Vendor October 5, 2026, at 2 PM EST
Microsoft Teams meeting
Join:
https://teams.microsoft.com/meet/29576959466418?p=tWVfRB4lmEjzX5Vwzh
Meeting ID: 295 769 594 664 18
Passcode: mJ7LL69G
Need help? | System reference
Dial in by phone
+1 984-204-1487,,902026083# United States, Raleigh
Find a local number
Phone conference ID: 902 026 083#
Join on a video conferencing device
Ver: 11/2024 7

Bid Number: DPC-2338088290-KG Vendor: ____________________________________
Tenant key: ncgov@m.webex.com
Video ID: 118 980 410 0
More info
Intended Contract State October 30, 2026
Award
2.5 URGED AND CAUTIONED PRE-BID CONFERENCE
Date: September 14, 2026
Time: 2:00 PM EST
Location: Microsoft Teams meeting
Join: https://teams.microsoft.com/meet/212562543452375?p=nsGtiLff58ImjQl5Ba
Meeting ID: 212 562 543 452 375
Passcode: 2r7E3ZS7
Need help? | System reference
Dial in by phone
+1 984-204-1487,,920186524# United States, Raleigh
Find a local number
Phone conference ID: 920 186 524#
Join on a video conferencing device
Tenant key: ncgov@m.webex.com
Video ID: 111 066 494 5
More info
Contact: Kayla Glenn
Contact #: 984-236-0258
Instructions: Vendor representatives are URGED and CAUTIONED to attend the pre-bid conference and apprise themselves
of the conditions and requirements which will affect the performance of the work called for by this IFB. A non-mandatory
pre-bid conference is scheduled for this IFB. Submission of a bid shall constitute sufficient evidence of Vendor's compliance
and no allowance will be made for unreported conditions which a prudent Vendor would recognize as affecting the
performance of the work called for in this IFB.
Vendor is cautioned that any information released to attendees during the pre-bid conference, other than that involving the
physical aspects of the facility referenced above, and which conflicts with, supersedes, or adds to requirements in this IFB,
must be confirmed by written addendum before it can be considered as a part of this IFB and any resulting contract.
2.6 BID QUESTIONS
Upon review of the IFB documents, Vendors may have questions to clarify or interpret the IFB in order to submit the best bid
possible. To accommodate the Bid Questions process, Vendors shall submit any such questions by the "Submit Written
Questions" date and time provided in the IFB SCHEDULE Section above, unless modified by Addendum.
Questions related to the content of the solicitation, or the procurement process should be directed to the person on the title
page of this document via the Sourcing Tool's message board by the date and time specified in the IFB SCHEDULE Section of
this IFB. Vendors will enter "IFB # DPC-2338088290-KG - Questions" as the subject of the message. Question submittals
should include a reference to the applicable IFB section. This is the only manner in which questions will be received.
Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at
888-211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM ET to 5:00 PM EST.
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