RFI - Sources Sought: Digital Strategy
| Location: | Federal |
|---|---|
| Posted: | Oct 22, 2024 |
| Due: | Nov 5, 2024 |
| Agency: | INTERIOR, DEPARTMENT OF THE |
| Type of Government: | Federal |
| Category: |
|
| Solicitation No: | DOIPFBO250003 |
| Publication URL: | To access bid details, please log in. |
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Active
Contract Opportunity
Notice ID
DOIPFBO250003
Related Notice
Department/Ind. Agency
INTERIOR, DEPARTMENT OF THE
Sub-tier
NATIONAL PARK SERVICE
Office
WASHINGTON CONTRACTING OFFICE
General Information
Classification
Description
Contact Information
History
- Contract Opportunity Type: Special Notice (Original)
- Original Published Date: Oct 22, 2024 02:09 pm EDT
- Original Response Date: Nov 05, 2024 05:00 pm EST
- Inactive Policy: Manual
- Original Inactive Date: Nov 05, 2024
-
Initiative:
- Original Set Aside:
- Product Service Code: R499 - SUPPORT- PROFESSIONAL: OTHER
-
NAICS Code:
- 541511 - Custom Computer Programming Services
-
Place of Performance:
The NPS seeks a contractor capable of delivering agile software development and journey management services across its primary digital platforms, including NPS.gov, the NPS mobile app, and its content management system (CMS). Services should cover:
1. Comprehensive Software Development: This includes planning, user research, design, coding, prototyping, testing, and documentation.
2. Customer Journey Management: The contractor must provide service design, data science, and business analytics to optimize the NPS digital experience across all channels.
3. Customization & Personalization Capabilities: The contractor must enable features that allow visitors to personalize their information based on preferences, identity, activities of interest, and accessibility requirements. This includes ensuring user profiles can store preferences, manage permits, and receive tailored notifications.
4. Collaboration with Existing Teams: The contractor must work with in-house teams and existing vendors to avoid duplication of efforts while improving the visitor experience.
5. Content Management: Support in creating and governing consistent content, filling gaps where necessary.
6. Federal Compliance: Ensure that the product adheres to all relevant federal regulations and is compatible with NPS systems and products.
7. Security Testing: Provide support in meeting NPS security documentation and testing requirements.
See attached for questions and submission information.
1. Comprehensive Software Development: This includes planning, user research, design, coding, prototyping, testing, and documentation.
2. Customer Journey Management: The contractor must provide service design, data science, and business analytics to optimize the NPS digital experience across all channels.
3. Customization & Personalization Capabilities: The contractor must enable features that allow visitors to personalize their information based on preferences, identity, activities of interest, and accessibility requirements. This includes ensuring user profiles can store preferences, manage permits, and receive tailored notifications.
4. Collaboration with Existing Teams: The contractor must work with in-house teams and existing vendors to avoid duplication of efforts while improving the visitor experience.
5. Content Management: Support in creating and governing consistent content, filling gaps where necessary.
6. Federal Compliance: Ensure that the product adheres to all relevant federal regulations and is compatible with NPS systems and products.
7. Security Testing: Provide support in meeting NPS security documentation and testing requirements.
See attached for questions and submission information.
Attachments/Links
Contracting Office Address
- 7333 W JEFFERSON AVE SUITE 100 XXXX
- LAKEWOOD , CO 80225
- USA
Primary Point of Contact
- Winters, Casey
- casey_winters@nps.gov
- Phone Number 2023543980
Secondary Point of Contact
- Oct 22, 2024 02:09 pm EDTSpecial Notice (Original)
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VETERANS AFFAIRS, DEPARTMENT OF
Bid Due: 9/30/2027
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