RFP 26-665-3030-78342 - Emergency Medical Systems Regional Office and Other Public Health Operations

Location: New Mexico
Posted: May 7, 2026
Due: May 14, 2026
Agency: State Government of New Mexico
Type of Government: State & Local
Category:
  • Q - Medical Services
Publication URL: To access bid details, please log in.
RFP 26-665-3030-78342 - Emergency Medical Systems Regional Office and Other Public Health Operations Emergency Medical Systems - Request for Proposal April 16, 2026

The purpose of the Request for Proposal (RFP) is to solicit sealed proposals to establish a contract through competitive negotiations for the procurement of a contract(s) with Not-for-Profit or approved public entities that will complete Emergency Medical Services (EMS), Center for Health Protection and Public Health Division related tasks within the geographic State of New Mexico EMS Regions.

Attachment Preview

CENTER FOR HEALTH PROTECTION EMS BUREAU
OF THE
DEPARTMENT OF HEALTH
REQUEST FOR PROPOSALS (RFP)
EMERGENCY MEDICAL SYSTEMS REGIONAL OFFICE AND
OTHER PUBLIC HEALTH OPERATIONS
RFP#
26-665-3030-78342
Release Date: April 16, 2026
Due Date: May 14, 2026
1
TABLE OF CONTENTS
I. INTRODUCTION .............................................................................................................................................. 4
A. PURPOSE OF THIS REQUEST FOR PROPOSALS ................................................................................................. 4
B. BACKGROUND INFORMATION ........................................................................................................................ 4
C. SCOPE OF PROCUREMENT............................................................................................................................... 5
D. PROCUREMENT MANAGER ............................................................................................................................. 5
E. DEFINITION OF TERMINOLOGY ....................................................................................................................... 5
F. PROCUREMENT LIBRARY ................................................................................................................................. 9
II. CONDITIONS GOVERNING THE PROCUREMENT............................................................................................... 9
A. SEQUENCE OF EVENTS.......................................................................................................................................... 9
B. EXPLANATION OF EVENTS .................................................................................................................................. 10
1. Issue RFP........................................................................................................................................................ 10
2. Acknowledgement of Receipt Form............................................................................................................... 10
3. Pre-Proposal Conference ............................................................................................................................... 10
4. Deadline to Submit Written Questions .......................................................................................................... 10
5. Response to Written Questions ..................................................................................................................... 11
6. Submission of Proposal.................................................................................................................................. 11
7. Proposal Evaluation....................................................................................................................................... 11
8. Selection of Finalists ...................................................................................................................................... 11
9. Oral Presentations ......................................................................................................................................... 12
10. Finalize Contractual Agreements.............................................................................................................. 12
11. Contract Awards ....................................................................................................................................... 12
12. Protest Deadline ....................................................................................................................................... 12
C. GENERAL REQUIREMENTS.................................................................................................................................. 13
1. Acceptance of Conditions Governing the Procurement ................................................................................. 13
2. Incurring Cost ................................................................................................................................................ 13
3. Prime Contractor Responsibility .................................................................................................................... 13
4. Subcontractors/Consent ................................................................................................................................ 13
5. Amended Proposals ....................................................................................................................................... 13
6. Offeror’s Rights to Withdraw Proposal ......................................................................................................... 14
7. Proposal Offer Firm ....................................................................................................................................... 14
8. Disclosure of Proposal Contents .................................................................................................................... 14
9. No Obligation ................................................................................................................................................ 14
10. Termination .............................................................................................................................................. 15
11. Sufficient Appropriation............................................................................................................................ 15
12. Legal Review ............................................................................................................................................. 15
13. Governing Law .......................................................................................................................................... 15
14. Basis for Proposal ..................................................................................................................................... 15
15. Contract Terms and Conditions ................................................................................................................ 15
16. Offeror’s Terms and Conditions ................................................................................................................ 16
17. Contract Deviations .................................................................................................................................. 16
18. Offeror Qualifications ............................................................................................................................... 16
19. Right to Waive Minor Irregularities .......................................................................................................... 16
20. Change in Contractor Representatives ..................................................................................................... 17
21. Notice of Penalties .................................................................................................................................... 17
22. Agency Rights ........................................................................................................................................... 17
23. Right to Publish......................................................................................................................................... 17
24. Ownership of Proposals ............................................................................................................................ 17
25. Confidentiality .......................................................................................................................................... 17
26. Electronic mail address required............................................................................................................... 18
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27. Use of Electronic Versions of this RFP ....................................................................................................... 18
28. New Mexico Employees Health Coverage ................................................................................................ 18
29. Campaign Contribution Disclosure Form .................................................................................................. 18
30. Letter of Transmittal ................................................................................................................................. 19
31. Disclosure Regarding Responsibility ......................................................................................................... 19
32. New Mexico Preferences .......................................................................................................................... 21
III. RESPONSE FORMAT AND ORGANIZATION.................................................................................................... 21
A. NUMBER OF RESPONSES .................................................................................................................................... 21
B. ELECTRONIC SUBMISSION .................................................................................................................................. 21
1. Electronic Responses (NMDOH Bonfire Procurement Portal)......................................................................... 21
C. PROPOSAL FORMAT ........................................................................................................................................... 22
1. Proposal Content and Organization .............................................................................................................. 23
IV. SPECIFICATIONS .......................................................................................................................................... 23
A. DETAILED SCOPE OF WORK ................................................................................................................................ 23
B. TECHNICAL SPECIFICATIONS............................................................................................................................... 25
4. Organizational Experience............................................................................................................................. 26
5. Organizational References ............................................................................................................................ 27
6. Mandatory Specification ............................................................................................................................... 27
C. BUSINESS SPECIFICATIONS ................................................................................................................................. 30
1. Financial Stability .......................................................................................................................................... 30
2. Letter of Transmittal Form ............................................................................................................................ 30
3. Campaign Contribution Disclosure Form....................................................................................................... 30
A. EVALUATION POINT SUMMARY ......................................................................................................................... 31
B. EVALUATION FACTORS ....................................................................................................................................... 31
1. Non-Profit or Institution of Higher Learning (Pass or Fail) ............................................................................ 32
2. Board of Directors with, or plan to attain, required representation (Pass or Fail) ........................................ 32
3. Administrative Office (Pass or Fail) ............................................................................................................... 32
4. Knowledge and Expertise (700 points total).................................................................................................. 32
(a) Knowledge/Expertise relevant to state government and private sector, particularly in the EMS industry (100
points). .................................................................................................................................................................... 32
5. Organizational References (Mandatory) ....................................................................................................... 32
6. Mandatory Specifications (200 points).......................................................................................................... 33
7. Financial Stability (100 points) ...................................................................................................................... 33
8. Letter of Transmittal (Mandatory) ................................................................................................................ 33
9. Campaign Contribution Disclosure Form (Mandatory) ................................................................................. 33
C. EVALUATION PROCESS ....................................................................................................................................... 33
APPENDIX A ..................................................................................................................................................... 34
ACKNOWLEDGEMENT OF RECEIPT FORM.......................................................................................................... 34
APPENDIX B ..................................................................................................................................................... 36
CAMPAIGN CONTRIBUTION DISCLOSURE FORM ............................................................................................... 36
APPENDIX C ..................................................................................................................................................... 39
DRAFT CONTRACT ............................................................................................................................................ 39
APPENDIX D ..................................................................................................................................................... 55
LETTER OF TRANSMITTAL FORM....................................................................................................................... 55
APPENDIX E ..................................................................................................................................................... 57
ORGANIZATIONAL REFERENCE QUESTIONNAIRE............................................................................................... 57
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I. INTRODUCTION
A. PURPOSE OF THIS REQUEST FOR PROPOSALS
The purpose of the Request for Proposal (RFP) is to solicit sealed proposals to establish a contract
through competitive negotiations for the procurement of a contract(s) with Not-for-Profit or
approved public entities that will complete Emergency Medical Services (EMS), Center for Health
Protection and Public Health Division related tasks within the geographic State of New Mexico
EMS Regions.
These tasks will further the development of the EMS and “time sensitive condition” (stroke, heart
attack, and trauma) system throughout the State of New Mexico, and help assure that the EMS
Bureau completes its mission as stated in statute and rule. Additionally, work will be completed
that includes public health objectives that further the overall health of New Mexico residents. Work
will be performed at the direction of the EMS Bureau Chief or designee of the EMS Bureau. The
Contractor will be compensated for approved completed deliverables.
B. BACKGROUND INFORMATION
The Department of Health, Center for Health Protection, Emergency Medical Systems (EMS)
Bureau is responsible for the development, oversight, and continuous improvement of the statewide
EMS system in accordance with the Emergency Medical Services Act, Section 24-10B-1, et seq.,
NMSA 1978, and related statutes and rules.
New Mexico’s EMS system is organized into three geographic regions, each supported by a
regional office responsible for system planning, development, coordination, and technical
assistance. These regional offices serve as key operational partners of the EMS Bureau and support
the implementation of statewide EMS and “time-sensitive condition” systems of care, including
trauma, stroke, and cardiac/STEMI systems.
Historically, regional office functions have been fulfilled through contracts with not-for-profit
organizations. These regional offices play a critical role in supporting EMS agencies, healthcare
facilities, and communities through coordination, education, data support, and system improvement
initiatives.
The current contracts for EMS Regional Office services will expire on June 30, 2026. This
procurement is being conducted to ensure the continued provision of these essential services, while
allowing for evaluation of qualifications, experience, and the ability of Offerors to effectively
support the EMS Bureau’s mission and evolving system priorities.
4
C. SCOPE OF PROCUREMENT
The Department of Health (DOH) Center for Health Protection EMS Bureau is procuring the
services of entities capable of performing the tasks listed in the RFP, to be documented in reports to
the EMS Bureau.
The term of the contract(s) resulting from this procurement will be one (1) year, with three one-year
renewals. Each offeror may submit proposals to operate one, two or three regional offices. This
may result in multiple-awarded contracts.
D. PROCUREMENT MANAGER
The Department of Health has assigned a Procurement Manager who is responsible for the conduct
of this procurement whose name, address, telephone number and e-mail address are listed below:
Name:
Telephone:
Email:
Daniel T. Gonzales, Procurement Manager
(505) 479-2961
DanielT.Gonzales@doh.nm.gov
1. Any inquiries or requests regarding this procurement should be submitted, in writing, to the
Procurement Manager. Offerors may contact ONLY the Procurement Manager regarding this
procurement. Other state employees or Evaluation Committee members do not have the
authority to respond on behalf of the Agency.
2. Protests of the solicitation or award must be submitted in writing to the Protest Manager
identified in Section II.B.13. As a Protest Manager has been named in this Request for
Proposals, pursuant to §13-1-172, NMSA 1978 and 1.4.1.82 NMAC, ONLY protests
delivered directly to the Protest Manager in writing and in a timely fashion will be
considered to have been submitted properly and in accordance with statute, rule and
this Request for Proposals. Protests submitted or delivered to the Procurement Manager will
NOT be considered properly submitted.
E. DEFINITION OF TERMINOLOGY
This section contains definitions of terms used throughout this procurement document, including
appropriate abbreviations:
1. “Agency” means the State Purchasing Division of the General Services Department or that
State Agency sponsoring this Procurement.
2. “Award” means the final execution of the contract document.
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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