Apple Care Enterprise (ACE)
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Washington |
| Posted: |
Oct 8, 2024 |
| Due: |
Nov 4, 2024 |
| Agency: |
Washington Metropolitan Area Transit Authority |
| Type of Government: |
State & Local |
| Category: |
- 70 - General Purpose Information Technology Equipment (including software).
- R - Professional, Administrative and Management Support Services
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| Solicitation No: |
WMATA-0000010024 |
| Publication URL: |
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SEP Program:
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Solicitation Name:
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Apple Care Enterprise (ACE)
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SEP %:
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Solicitation ID:
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WMATA-0000010024
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Solicitation Format/Type:
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Sell Solicitation
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RFx
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Solicitation Round:
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1
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Solicitation Version:
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2
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Solicitation Start Date:
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10/08/2024 2:00PM EDT
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Solicitation End Date:
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Pre Bid/Proposal Date:
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Bid/Propose on all Lines Items:
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Yes
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Solicitation Description:
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The Washington Metropolitan Area Transportation Authority (WMATA) would like to purchase Apple Care Enterprise for the sustainment of 5, 000+ apple devices spanning iPad, iPad Mini, MacPro, Mac Air and iPhones (All Apple desktops & mobile devices). Because Apple makes the hardware, operating system, and many applications for every Apple product, AppleCare for Enterprise delivers integrated support and service you can't get anywhere else. WMATA is in need of specialized support by phone or email for all Apple hardware and software. Apple shall provide support for complex deployment and integration scenarios, including MDM and Active Directory. AppleCare for Enterprise can help reduce the load on your internal help desk by providing technical support for your employees over the phone, 24/7. Apple will provide technical support for Apple hardware and operating systems; Apple apps such as Keynote, Pages, and Numbers; and personal accounts or settings.
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Payment Terms:
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Edits to Submitted Bids:
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Allowed
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Multiple Bids:
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Not Allowed
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Contact:
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Greer Siscoe-Hayes
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Phone:
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gsiscoe-hayes@wmata.com
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Email:
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