DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI

Location:	Illinois
Posted:	Nov 5, 2024
Due:	Nov 4, 2024
Agency:	DEPT OF DEFENSE
Type of Government:	Federal
Category:	D - Automatic Data Processing and Telecommunication Services
Solicitation No:	TRANSCOM25D002
Publication URL:	To access bid details, please log in.

Active

Contract Opportunity

Notice ID

TRANSCOM25D002

Related Notice

TRANSCOM24D002

Department/Ind. Agency

DEPT OF DEFENSE

Sub-tier

US TRANSPORTATION COMMAND (USTRANSCOM)

Office

USTRANSCOM-AQ

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General Information View Changes

Contract Opportunity Type: Presolicitation (Updated)
Updated Published Date: Nov 05, 2024 06:50 am CST
Original Published Date: Oct 21, 2024 01:26 pm CDT
Updated Response Date: Nov 04, 2024 03:00 pm CST
Original Response Date: Nov 04, 2024 03:00 pm CST
Inactive Policy: Manual
Updated Inactive Date: Dec 04, 2024
Original Inactive Date: Dec 04, 2024
Initiative:
- None

Classification

Original Set Aside:
Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
NAICS Code:
- 541519 - Other Computer Related Services
Place of Performance:
Scott AFB , IL 62225

USA

Description View Changes

***Updated 2024/11/05***

Questions & Answers to RFI Posted

******

USTRANSCOM plans to have a contract in place for technical and functional support, Tier 1 and/or Tier II helpdesk services for the Defense Personal Property System (DPS) applications, capability, and business functions. USTRANSCOM seeks a solution that includes DTSC Tier 1 call resolution, sustainment, and maintenance of the ticketing software (presently ServiceNow (SNOW)), DPS IT System support and DPS operational support. USTRANSCOM is seeking information about what solutions currently exist in the market and is interested in learning about what information industry may need to scope a logical roadmap to succeed.

Responses are due 1500 (CT) on 4 November 2024.

Submit your RFI response, including a request for a one-on-one marked on the information sheet, no later than the response due date identified in Section 1.3.

The first 20 RFI responses received including a valid request for a one-on-one will be allocated a 15-minute session with the requirements team. Priority for one-on-ones will be given to Small Business reponders.

Attachments/Links

Contact Information

Contracting Office Address

508 SCOTT DR
SCOTT AFB , IL 62225-5357
USA

Primary Point of Contact

Kailey C. Schuette
kailey.c.schuette.civ@mail.mil

Secondary Point of Contact

Megan Gonzalez
megan.m.gonzalez4.civ@mail.mil

History

Nov 05, 2024 06:50 am CSTPresolicitation (Updated)
Oct 21, 2024 01:26 pm CDT Presolicitation (Original)
Feb 02, 2024 10:55 pm CST Sources Sought (Original)

Oct 21, 2024	[Presolicitation (Original)] DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI
Jan 10, 2025	[Presolicitation (Updated)] DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI
Mar 17, 2025	[Presolicitation (Updated)] DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI
Nov 19, 2025	[Presolicitation (Updated)] DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI

DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI

Related Document

See also