Customer Engagement Subscription

Location: Virginia
Posted: Sep 2, 2025
Agency: HOMELAND SECURITY, DEPARTMENT OF
Type of Contract: Awards
Type of Government: Federal
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: JA-2025-05-1260
Publication URL: To access bid details, please log in.
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Customer Engagement Subscription
Active
Contract Opportunity
Notice ID
JA-2025-05-1260
Related Notice
Department/Ind. Agency
HOMELAND SECURITY, DEPARTMENT OF
Sub-tier
TRANSPORTATION SECURITY ADMINISTRATION
Office
MISSION ESSENTIALS
Award Details
  • Contract Award Date: Aug 27, 2025
  • Contract Award Number: NNG15SC27B
  • Task/Delivery Order Number: 70T05022F5500N002
  • Modification Number: P00005
  • Contractor Awarded Unique Entity ID:
General Information
  • Contract Opportunity Type: Justification (Original)
  • Original Published Date: Sep 02, 2025 11:54 am EDT
  • Inactive Policy: 30 days after published date
  • Original Inactive Date: Oct 02, 2025
  • Authority: FAR 6.302-1 - Only one responsible source (except brand name)
  • Initiative:
    • None
Classification
  • Product Service Code: DG10 - IT AND TELECOM - NETWORK AS A SERVICE
  • NAICS Code:
    • 541519 - Other Computer Related Services
  • Place of Performance:
    Reston , VA 20190
    USA
Description

In accordance with FAR 52.217-8, OPTION TO EXTEND SERVICES, the Transportation Security Administration (TSA) modified Task Order No. 70T05022F5500N002 to allow a six (6) month extension to Carahsoft Technology Corp, authorized reseller of Twilio, for a sole source of the Twilio customer engagement subscription that has the ability for customers to contact AskTSA through text messaging on both iOS and Android devices.




Attachments/Links
Contact Information
Contracting Office Address
  • 6595 Springfield Center Drive
  • Springfield , VA 20598
  • USA
Primary Point of Contact
Secondary Point of Contact
History
  • Sep 02, 2025 11:54 am EDTJustification (Original)
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