Incident Management Software

The National Transportation Safety Board (NTSB) Acquisition Division (CFO-30) is seeking information from interested parties with the capability to provide a Software as a Service or Platform as a Service (COTS) Incident Management System (IMS) with the capability to also provide functionality as a Case Management System (CMS). The proposed solution shall be Software as a Service (SaaS), or solution hosted in an environment that meets the current federal security requirements.

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the NTSB is not at this time seeking proposals and will not accept unsolicited proposals. Responders are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. If a solicitation is released, it will be synopsized on the Contract Opportunities page on the System for Award Management at SAM.gov. It is the responsibility of the potential offerors to monitor this site for additional information pertaining to this requirement.

See attached RFI for additional information.

NTSB responses to questions received are posted on 2/14/2025. The RFI response deadline is extended to 2/21/2025 at 4pm EST. Vendors that have already provided responses may submit revised responses or supplemental information as a result of the NTSB responses.