CITY OF NEW ORLEANS
REQUEST FOR PROPOSALS
FOR
RE-BID UNEMPLOYMENT COST AND CLAIMS
MANAGEMENT
RFP NO. 4693
RELEASE DATE: MAY 5, 2026
SUBMISSION DEADLINE: JUNE 4, 2026 @ 4:00 P.M.
KEY REMINDERS TO PROSPECTIVE RESPONDENTS
1. READ THE SOLICITATION IN ITS ENTIRETY.
2. CONTACT THE DESIGNATED PURCHASING OFFICIAL ONLY.
3. CHECK THE SUPPLIER PORTAL PERIODICALLY.
4. TAKE ADVANTAGE OF THE QUESTION AND ANSWER PERIOD.
5. PROVIDE COMPLETE ANSWERS AND DESCRIPTIONS.
6. REVIEW THE RFP AND YOUR RESPONSE BEFORE SUBMITTING.
7. SUBMIT YOUR PROPOSAL ON TIME.
RFP No.: 4693
RFP Title: RE-BID UNEMPLOYMENT COST AND CLAIMS MANAGEMENT
Page 2 of 66
TABLE OF CONTENTS
Section 1 - Definition
Section 2 - Overview
Section 3 - DBE
Section 4 – Anticipated Timetable
Section 5 – Responsiveness and Selection Committee
Section 6 – Evaluation
Section 7 – Notification and Contract
Section 8 – Submission
Section 9 – General Information
Section 10 – Statement of No Response
Section 11 – Attachments
RFP No.: 4693
RFP Title: RE-BID UNEMPLOYMENT COST AND CLAIMS MANAGEMENT
Page 3 of 66
SECTION 1 – DEFINITIONS
“BRASS” means Budget, Requisition, and Accounting Services System.
“City” means the City of New Orleans.
“Close Event” means the date and time at which BRASS prohibits Respondents from
submitting a response to the solicitation.
“DBE” means Disadvantage Business Enterprise.
“Event” means the solicitation (RFQ, RFP, ITB, ITQ) that the Bureau of Purchasing
created to release it on the Supplier Portal of BRASS.
“OSD” means the City’s Office of Supplier Diversity.
“Open Event” means the date and time at which the Event is released to the public in the
Supplier Portal of BRASS.
“Purchasing Conference Room” means the room adjacent to the Bureau of Purchasing
located on the 4th floor of City Hall at 1300 Perdido Street, New Orleans, Louisiana 70112.
“Respondent”, “Respondents” or “a respondent” means a person or entity who responds
to the RFP.
“RFP” means the present request for proposals.
“SBE” means Small Business
s Enterprise as defined by the U.S. Small Business Administration.
“SLDBE” means State and Local Disadvantage Business Enterprise.
SECTION 2 – OVERVIEW
2.1 Introduction
The Chief Administrative Office (CAO) uphold the City Charter and City ordinances
through the effective management and oversight of all mandated operations in the
delivery of services to the citizens of New Orleans. The Chief Administrative Office
seeks to provide transparent, effective, and efficient service delivery for the citizens of
New Orleans. The Chief Administrative Office is responsible for carrying out the City’s
mission, vision, and values by overseeing the day-to-day operational functions of City
Hall, coordinating and implementing innovative solutions to reform city government, and
ensuring the city is fiscally responsible.
2.2 Background
The City intends to hire a firm for the services described in this RFP as part of the City’s
need for unemployment cost and claims management for employees. The firm will
represent the City’s interest relative to unemployment compensation.
2.3 Purpose
The City seeks proposals from qualified firms and/or individuals to manage and
represent the City’s interest relative to unemployment compensation
RFP No.: 4693
RFP Title: RE-BID UNEMPLOYMENT COST AND CLAIMS MANAGEMENT
Page 4 of 66
2.4 Statement of Needs
You must refer to Attachment A.
2.5 Performance Evaluation
The City will memorialize performance evaluation criteria in the executed contract.
SECTION 3 – DBE
3.1 In General
The requirements of the City’s DBE Program apply to the RFP.
See section of the RFP on Attachments for more information and the applicable form(s).
3.2 DBE Goal
A DBE contract goal of 35 percent has been established for this RFP.
3.3 DBE Interest
The Bureau of Purchasing and OSD seek to offer the opportunity to DBE and SLDBE,
SBEs, and other certified minority, women, disabled veteran owned businesses to submit
their interest in participating to the RFP as a prospective subcontractor to a respondent
or to jointly propose as a prospective partner with a respondent, or both.
DBE and other certified diversity entities must complete a questionnaire to express their
interest. Follow the below link to submit your interest:
• https://forms.office.com/Pages/ResponsePage.aspx?id=hfTLCLccAkqaIQ3ZtFuf9
0s12RkxNB5KnaGW8hYN33NUQlo4WkhHWE5YQ1lCQjZHUUZBOEhMMzg1U
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If a pre-submittal conference is scheduled, OSD will present the results of the
questionnaire for the RFP during the conference.
IMPORTANT: Submit your interest on or before the deadline identified under Section 4.1.
Otherwise, OSD will not be able to present it during the pre-submittal conference.
The Bureau of Purchasing will post said results via an addendum to the RFP following
the said conference or, in the absence of a conference, several days after the deadline
identified under Section 4.1.
3.4 DBE Opportunities
The City expects Respondents to ensure that every effort is made to meet DBE utilization
goals.
OSD offers the opportunity to Respondents to submit subcontracting opportunities on its
DBE Opportunities Page. Said page can be found at:
• https://www.nola.gov/economic-development/supplier-diversity/opportunities/
3.5 Point of Contact
You shall direct questions related to DBE compliance prior to the Submission Deadline
to:
RFP No.: 4693
RFP Title: RE-BID UNEMPLOYMENT COST AND CLAIMS MANAGEMENT
Page 5 of 66
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.