12 7811 Driver Services Swif
| Location: | Pennsylvania |
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| Posted: | Apr 17, 2026 |
| Due: | Apr 24, 2026 |
| Agency: | State Government of Pennsylvania |
| Type of Government: | State & Local |
| Category: |
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| Solicitation No: | 6100065668 |
| Publication URL: | To access bid details, please log in. |
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General Information |
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Department for this solicitation: |
Procurement | ||||||
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Date Prepared: |
03/26/26 |
Types: |
IFB | ||||
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Advertisement Type: |
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Solicitation/Project#: |
6100065668 |
Solicitation/Project Title: |
12 7811 Driver Services SWIF | ||||
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Description: |
The Commonwealth of Pennsylvania, Department of Labor and Industry, on behalf of the State Workers' Insurance Fund (SWIF), issues this Invitation for Bids (IFB) to procure professional, on-demand Non-Emergency Business Transport Services.
Ambulatory transport refers to the movement of personnel with disabilities who are medically unable to safely operate a motor vehicle, may have the capacity to walk, and do not require the transport of a wheelchair or motorized scooter. Non-Ambulatory transport refers to the movement of personnel with disabilities who are medically unable to safely operate a motor vehicle and who require the assistance of a lift or other mechanical mechanism to ensure safe transport of the individual and their wheelchair or motorized scooter. Transport vehicle(s) must be equipped with a wheelchair ramp and/or lift and tie-downs when requested by the individual. This IFB seeks qualified independent contractors to provide safe, reliable ambulatory and non- ambulatory transportation services. These services include transport for individuals able to walk without mobility equipment as well as those requiring wheelchairs or scooter accessible vehicles equipped with ramps, lifts, and securement systems. Contractors must meet all agency requirements and comply with all local, state, and federal laws and regulations, including confidentiality requirements and the protection of individually identifiable health information in accordance with HIPAA and applicable privacy regulations. The Commonwealth will award contracts to all responsive and responsible suppliers. The Commonwealth will issue contracts for an initial term not to exceed one (1) year, with four (4) successive one-year renewal options at its sole discretion. A contract award does not guarantee work, and no services may be performed without a Notice to Proceed issued by SWIF. Estimated Quantities: It shall be understood and agreed that any quantities listed in the Contract are estimated only and may be increased or decreased in accordance with the actual requirements of the Commonwealth and that the Commonwealth in accepting any bid or portion thereof, contracts only and agrees to purchase only the materials and services in such quantities as represent the actual requirements of the Commonwealth. The Commonwealth reserves the right to purchase materials and services covered under the Contract through a separate competitive procurement procedure, whenever Commonwealth deems it to be in its best interest. This IFB consists of the following documents. Items marked with an asterisk (*) must be completed as required, signed, and submitted with the bid response. Documents 01 Statement of Work (SOW) 02 Terms and Conditions 03 Locating and responding to a solicitation 04 Business Associate Addendum HIPAA Bid Forms 05 Attachment A - Cellular Phone Contact Info* 06 Attachment B - Price Rate Sheet* 07 Worker Protection and Investment Certification Form* 08 Iran Free Procurement Certification Form* Instructions on how to respond to this solicitation are included in the Notes and Attachments section of this IFB under “Locating and Responding to a Solicitation.” Bidders are responsible for reviewing all documents associated with this IFB in their entirety to ensure full understanding of the requirements. Failure to thoroughly review all IFB materials does not relieve the bidder of the responsibility to comply with all terms, conditions, and submission requirements. Any questions regarding this IFB must be submitted individually and in writing via email by 4:00 PM ET on Wednesday, April 8, 2026, to the L & I Central Procurement resource account at RA-li-OIT-BAS-Procur@pa.gov, with “IFB 6100065668 – 12 7811 Driver Services SWIF” in the subject line. All questions and responses will be considered an addendum to and part of this IFB. The Issuing Office is not bound by verbal information or by written information not contained within the IFB or formally issued by the Issuing Office. Submission of questions is not considered a protest of the solicitation. Only questions submitted via the L & I Central Resource Account will receive a response. Questions submitted directly to the issuing officer, or by any method other than the L&I Central Resource Account, including email or telephone, will NOT receive a response. Qualified suppliers interested in the DGS Small Business Program should use the following link to verify their status as a DGS Small Business: https://www.dgs.pa.gov/bdisbo/Pages/Verification.aspx Suppliers who become DGS Certified Small Businesses shall upload their Small Business Certificate with their bid. |
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Department Information |
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Department/Agency: |
Department of Labor and Industry |
Delivery Location: |
Commonwealth Wide |
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County: |
Statewide |
Duration: |
1 year with four 1-year renewal options |
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Contact Information |
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First Name: |
Christine |
Last Name: |
Newton |
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Phone Number: (XXX-XXX-XXXX) |
717-346-7667 |
Email: |
chrnewton@pa.gov |
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Solicitation Information |
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Bids must be received by the purchasing agency on the Solicitation Due Date no later than the Solicitation Due Time as set forth in the solicitation. Any conflict between the dates and/or times contained in the solicitation itself or its attachments and this advertisement shall be resolved in favor of the solicitation. |
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Solicitation Start Date: |
03/30/26 | ||
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Solicitation Due Date: |
04/24/26 |
Solicitation Due Time: |
4:00 PM |
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Solicitation Opening Date: |
04/24/26 |
Solicitation Opening Time: |
4:01 PM |
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Opening Location: |
Bids Will Be Open Electronically At 651 Boas Street Harrisburg Pa 17121 | ||
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No. of Addendums: |
0 | ||
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Amended Date: |
04/17/26 |
Attachment Preview
STATEMENT OF WORK
SWIF NON-EMERGENCY TRANSPORT SERVICES
6100065668
A. CONTRACT OVERVIEW: The Department of Labor & Industry (L&I), on behalf of
State Workers Insurance Fund (SWIF) is issuing this Invitation for Bids (IFB) to procure
professional, on-demand Non-Emergency Business Transport Services. DLI is seeking
qualified transportation suppliers with the relevant experience, background, licensure,
certifications, and services at competitive prices. These services will be provided as an
independent Contractor, not as an employee of the Commonwealth. Agency requirements
must be met and suppliers must be in compliance with all local, state, and Federal laws and
regulations.
Ambulatory transports would include movement of personnel with disabilities who are
medically unable to safely operate a motor vehicle, may have the capacity to walk, and do
not require the transport of a wheelchair or a motorized scooter.
Non-Ambulatory transports would include movement of personnel with disabilities who are
medically unable to safely operate a motor vehicle and require the assistance of a lift or other
mechanical mechanism to ensure safe transport of the person and their wheelchair or
motorized scooter. Transport vehicle(s) must be equipped with a wheelchair ramp and/or lift
and tie-downs when requested by the individual.
B. METHOD OF AWARD (MULTIPLE AWARD): An award will be issued to all responsible
and responsive bidders who comply with the eligibility requirements set forth in this IFB.
The Awarded Supplier(s) shall provide all facilities, labor, materials, services, skills,
supervision, and necessary equipment to manage and conduct provision of services under this
Contract. The Awarded Supplier(s) shall render services in accordance with the policies,
procedures, and standards of the Commonwealth.
There is no guarantee that the award of a Contract will result in the assignment of work. No
work may be performed without a notice to proceed.
C. ELIGIBILITY REQUIREMENTS: Suppliers interested in submitting a bid to become an
Awarded Supplier must meet all the eligibility requirements as set forth below. Eligibility
Requirements are applicable to both services, unless otherwise indicated. Bidders who fail
to meet all the following eligibility requirements may be found non-responsive.
To be eligible for contract award, Bidders will:
1. Provide three (3) years driving history issued by the PA Department of Transportation
for all transport staff - Welcome - Individual Driver Records (pa.gov). The fee for obtaining
driver’s history is the responsibility of the bidder. Transport staff who have the
following violations on their driving record will be deemed ineligible:
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a. Transport drivers may not have a Driving under the Influence (DUI), Driving
While Intoxicated (DWI), or “at fault” accidents in the past three (3) years and
no revocation or suspension of their license.
b. Transport drivers may have no more than two (2) moving violations and no
more than one (1) excessive speed violation.
2. Provide (2) professional and (1) personal references from clients and individuals
attesting to reliability of bidder for whom bidder has provided similar type services
within the last three (3) years. For each client referenced, the bidder must provide the
business name, contact name, mailing address, email address and telephone number.
References should be submitted with the bid on company letterhead.
3. Provide complete resumes of all transport personnel involved in providing services.
4. Provide an organizational chart showing all personnel providing services and where
each will be physically located during the term of the contract. Bidders must be able
to service the entire geographical territory/territories for which a bid is submitted and
must have personnel physically located in the territory/territories bid (except for
businesses home offices located out of the state of Pennsylvania).
5. Licensing/Documentation. Bidders must provide a copy of each type of documentation
for all applicable personnel and transport vehicles.
a. Valid driver’s license for all transport staff. In addition, drivers providing
services shall be a minimum of 21 years of age; and
b. Emergency Roadside Assistance coverage for all transport vehicles such as
AAA or equivalent; and
c. Current and valid registration for all transport vehicles; and
d. Cellular phone contact information for all transport staff (Attachment A); and
e. Bidder’s current Automobile insurance certificate, which covers all transport
drivers and transport vehicles used for non-emergency transport service.
Pennsylvania state minimum coverage is required and must include passenger
insurance. Copy of the certificate should include the following information:
i. Carrier (name and address);
ii. Type of Insurance (i.e. full coverage or liability);
iii. Amount of Coverage;
1. The minimum amount of coverage to be carried is $100,000 per
person and $300,000 aggregated and $50,000 property damage.
Such policies shall be occurrence rather than claims-made policies
and shall not contain any endorsements or any other form designated
to limit and restrict any action by the Commonwealth, as an
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additional insured, against the insurance coverage in regard to work
performed for the Commonwealth.
iv. Period covered by insurance
Changes to automobile insurance policy or carrier must be reported within ten (10) days of
the effective date to the SWIF office or L&I designee.
NOTE: The Commonwealth will verify accuracy of all data. If the Commonwealth determines that
any of the data has been falsified, the Commonwealth may, at its discretion, immediately cancel the
supplier(s) contract.
D. BID SUBMISSION: Bidders must submit all required documentation for each Non-
Ambulatory and/or Ambulatory transport services.
Bids must be electronically received through the PA Supplier Portal. To be considered for
Contract award, bidders must complete and return all required supporting documentation as
outlined in the Part C Eligibility Requirements as part of their response to this solicitation.
E. PRICING: The hourly charge for both Non-Ambulatory and Ambulatory transport services
has been outlined within Attachment B – Cost Worksheet. Hourly charges begin at the
location where the passenger/claimant is picked up, continue to the destination of the
appointment, including time on location until the appointment has been completed, and ends
when the employee is returned to the point of origin. Reasonable lead time is allowable prior
to the start of transport services. Travel must be by the most direct and cost-effective route
for each assignment. L & I may audit miles submitted, or request route information for a
transport if available, to ensure the bidder is meeting this requirement. Time spent traveling
to/from the passenger/claimant's pick-up location is not eligible for hourly reimbursement.
On-site wait time reimbursement will be according to the Governor’s Enhanced Minimum
Rate. Meals and breaks are not paid.
Awarded Supplier(s) providing Non-Ambulatory transport services will be extended a
Load Fee not to exceed $120.00 USD.
Awarded Supplier(s) providing either Ambulatory or Non-Ambulatory services may be
extended a Rush Fee not to exceed $25.00 USD.
F. BACKGROUND CHECKS: Awarded Supplier(s), at their expense, must arrange for
background checks for all transport staff. Background checks are only to be conducted via
the Request for Criminal Record Check form and procedure found via this link --
Pennsylvania Access To Criminal History - Home (pa.gov). Background checks must be
conducted prior to initial transport of any passenger under the contract. Background checks
must also be performed in the State of employee’s home if living out of the State of PA.
There is no reimbursement for Background Checks or Criminal Record Checks.
G. SERVICE REQUIREMENTS: The following service requirements are applicable.
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1. Transport personnel shall abide by all local, state, and federal traffic rules, statues and
laws.
2. Evidence of a valid driver’s license must be provided for all transport staff hired after
the contract is awarded prior to the driver’ first assignment. A driver will not be
permitted to provide services if the driver’s license is not supplied to the requesting
office prior to an assignment.
3. Transport personnel shall ensure that the transport vehicle doors remain locked when
the vehicle is in motion.
4. Transport personnel shall ensure that all transport vehicles are equipped with seatbelts
and make sure they are operable and worn by the passengers always when the vehicle
is in motion.
5. Suppliers shall provide clean, reliable transport vehicle(s).
6. Drivers’ will perform a Pre-Trip Inspection of vehicle. Inspection will include
checking all lights, turn signals, fluid levels, and tire pressure.
7. Supplier shall ensure transport staff can read and follow mapping directions including
GPS technology.
8. No smoking, eating, or drinking is permitted during travel in transport vehicles.
9. If a passenger experiences a medical emergency while transported and requires
immediate medical attention, the transport driver must transport the passenger to the
nearest hospital or medical facility, or contact 911, as applicable. The Awarded
Supplier must notify SWIF within thirty (30) minutes of such an incident. If the
driver cannot communicate within the required time, the driver will notify the SWIF
Office as soon as possible.
10. Transport staff shall assist all passengers in entering/exiting the transport vehicle, as
necessary.
11. The Awarded Supplier(s) shall notify the Commonwealth of any criminal
prosecutions commenced against itself or its personnel within one (1) business day of
charges being filed.
H. ADDITIONAL REQUIREMENTS:
1. Photo ID and/or driver’s license must be visibly displayed at all times in all transport
vehicles. An Emergency Contact Card will be provided by SWIF upon request.
2. Some assignments may require multilingual transport drivers. Please indicate, within
the Cost Worksheet (Attachment B), the languages spoken by the transport drivers.
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3. Transport physically disabled passenger/claimant(s) with special needs in a vehicle
adapted for those needs per the Americans with Disabilities Act Title III Regulations,
http://www.ada.gov/regs2010/titleIII_2010/titleIII_2010_regulations.htm and ensure
that transport personnel have been trained to use non-Ambulatory vehicle/equipment
when required to assist disabled passenger/claimant(s).
I. PICK-UP AND TRANSPORTATION/COVERAGE AREA: Transportation needs for this
contract is divided into counties. Transport services shall cover the counties as outlined within
the Cost Worksheet, Attachment B. The Commonwealth reserves the right to add or delete
additional territories as needed. The Commonwealth’s requirements for pick-up and
transportation may include intrastate and interstate travel.
In the event the Commonwealth is unable to provide service to its clients within a specific
county, the Commonwealth may issue an interest letter in writing to any or all contracted
suppliers to request adding service areas.
Contractors seeking to add service areas to their contract will do so in writing to the SWIF
and the Issuing Officer. If a bidder was previously terminated from any engagement with the
Department of Labor & Industry because of poor performance, the Commonwealth reserves
the right to not consider the Contractor for an award.
J. HOURS OF OPERATION: Maintain a business location open between the hours of 7AM
EST to 6PM EST, Monday through Friday. However, business needs may warrant extended
hours beyond 6 pm. Service is not billable until the passenger is picked up.
K. TRANSPORT DUTIES:
1. Upon receipt of an assignment by SWIF, the Contractor must contact the
claimant/passenger and/or the claimant/passenger’s attorney to schedule the transport.
This contact must be made within three (3) hours after receiving the assignment from
SWIF. It is the Awarded Supplier’s responsibility to document, by date and time, all
attempts to contact the claimant/passenger and/or the claimant/passenger’s attorney.
SWIF will provide as much advance time for scheduling these services as possible;
however, certain circumstances may require as little as twenty-four (24) hour notice,
or less.
At the time of the assignment, SWIF will provide the Awarded Supplier with all of
the pertinent information, including, but not limited to:
Claimant/Passenger’s name;
Pick-up address;
Telephone number;
Appointment time/location;
Special transportation/van requirements (i.e. handicap accessible, etc.); and
Language/translation needs.
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