Request for Information (RFI): Artificial intelligence enabled business support solutions

Location: Federal
Posted: Jan 29, 2025
Due: Feb 13, 2025
Agency: Government of Canada
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Solicitation No: ISED212862
Publication URL: To access bid details, please log in.

Description

Innovation, Science and Economic Development Canada (ISED) is seeking information from qualified vendors on the development and deployment of a AI-powered business support solution to provide seamless, multilingual customer support to a large and diverse user base of businesses and entrepreneurs. ISED currently supports multiple user platforms that provide information services (Examples: Business Benefits Finder, BizPaL, Canadian Importers Database, Canadian Industry Statistics, Financial Performance Data, Trade Data Online). The intent of this initiative is to knit together information siloes for businesses into one agile, user-friendly interface that can provide users with a more natural and holistic support experience. The solution must offer users recommendations based on user interactions and data insights and include robust backend analytics for program and service analysis. This RFI aims to gather insights into the available technologies, implementation approaches, and associated costs.

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Contract duration

The estimated contract period will be 9 month(s).

Trade agreements
  • No trade agreements are applicable to this solicitation process
Reason for limited tendering

A contracting officer can use limited tendering for specific reasons outlined in the applicable trade agreements. The reason for this contract is described below:

  • None
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See also

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Government of Canada

Bid Due: 6/30/2026

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