Emergency Medical Services (EMS) Billing, Claims Processing, and Revenue Cycle Management

Location:	Colorado
Posted:	May 13, 2026
Due:	Jun 12, 2026
Agency:	City of Grand Junction
Type of Government:	State & Local
Category:	Q - Medical Services R - Professional, Administrative and Management Support Services
Publication URL:	To access bid details, please log in.

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Request for Proposal

RFP-5926-26-KF

Emergency Medical Services (EMS) Billing, Claims

Processing, and Revenue Cycle Management

for the City of Grand Junction’s Fire Department

Proposal Deadline

June 12, 2026, prior to 1:00 p.m. Mountain Daylight Time (MDT)

Electronic Submission Only

Proposals Must Be Submitted Exclusively Through

BidNet Direct® – Rocky Mountain E-Purchasing System (RMEPS)

????https://www.bidnetdirect.com/colorado/city-of-grand-junction

Important Notice

The City of Grand Junction does not control or administer vendor access to the BidNet®

Direct system. Proposers are solely responsible for ensuring a successful submission.

Technical assistance must be requested directly from BidNet at (800) 835-4603.

Virtual Solicitation Opening

All City solicitation openings will be conducted virtually.

For meeting access and participation details, refer to Section 1.9.

Purchasing Agent Contact

Kathleen Franklin

kathleenf@gjcity.org

970-244-1513

Table of Contents

Section 1.0. Administrative Information & Conditions for Submittal........................ 4

1.4. Purpose .................................................................................................... 4

1.9. Proposal Submission and Solicitation Opening ................................... 5

Section 2.0. General Contract Terms and Conditions.............................................. 11

Section 3.0. Insurance Requirements........................................................................ 20

Section 4.0. Specifications and Scope of Services .................................................. 23

4.8. Attachments ........................................................................................... 42

4.9. Online Reference Materials................................................................... 42

4.10. Tentative Calendar of Events................................................................ 42

Event and Details

Date

Solicitation Issued/Posted

May 13, 2026

Published via BidNet® Direct – Rocky Mountain E-Purchasing

System (RMEPS)

Inquiry Deadline

May 27, 2026

All questions regarding this Solicitation must be submitted no later

than 5:00 p.m. MDT.

Final Addendum Issued (if applicable)

May 29, 2026

Proposal Submission Deadline

June 12, 2026

Electronic submission via BidNet® Direct only, prior to 1:00 p.m.

MDT.

Evaluation of Proposals

Internal review by City-appointed Evaluation Committee

June 12–26, 2026

Interviews (Phase I)

By invitation only; may be conducted virtually or in person.

July 8–9, 2026

Tentative interview schedule and time blocks:

• July 8, 2026 (9:30 a.m. – 4:00 p.m. MDT)

• July 9, 2026 (8:00 a.m. – 1:30 p.m. MDT)

Platform Demonstration (Phase II)

By invitation only; may be conducted virtually or in person.

Tentative demonstration schedule and time blocks:

• July 15, 2026 (8:00 a.m. – 11:00 a.m. MDT)

July 15–16, 2026

RFP-5926-26-KF

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• July 16, 2026 (8:00 a.m. – 11:00 a.m. MDT)

Notice of Intent to Award (Tentative)

August 5, 2026

Subject to completion of evaluation, interviews, demonstrations, and

any required negotiations.

City Council Approval

August 19, 2026

Contract award recommendation presented for City Council

consideration and approval.

Contract Execution

Contingent upon all required approvals and funding availability.

August 26, 2026

Section 5.0. Preparation and Submittal of Proposals .............................................. 44

Section 6.0. Evaluation Criteria and Factors ............................................................ 53

Section 7.0. Solicitation Response Form .................................................................. 60

Receipt of Addenda ............................................................................................ 61

Required Submittals ........................................................................................... 61

Proposer Information and Authorization ............................................................. 61

Subcontractor Disclosure ................................................................................... 63

RFP-5926-26-KF

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Section 1.0. Administrative Information & Conditions for Submittal

1.1. Americans with Disability Act (ADA) Compliance Mandate: All documents

produced and submitted in response to this solicitation shall comply with the

requirements of HB21-1110, including §§24-85-101, C.R.S., et seq., and the

Accessibility Standards for Individuals with a Disability established by the Colorado

Office of Information Technology under §24-85-103(2.5), C.R.S.

All documents shall conform to the State of Colorado’s technology accessibility

standards, including Level AA compliance with the most current version of the Web

Content Accessibility Guidelines (WCAG), as adopted by the State.

1.2. Required Review: The Proposer is responsible for thoroughly reviewing all

solicitation documentation to gain a comprehensive understanding of the scope,

specifications, project requirements, and all associated rules, regulations, laws,

conditions, instructions, and procurement policies related to the solicitation process

and the Project or Work outlined in this Request for Proposal (RFP).

1.3. Issuing Office: This solicitation is issued by the City of Grand Junction, Colorado

(“City”). The Purchasing Agent responsible for this procurement is:

Kathleen Franklin

kathleenf@gjcity.org

Except for pre-proposal or site visit meeting(s), all inquiries, concerns, clarifications,

or communications regarding this solicitation—including those about the process,

specifications, or project scope—must be submitted in writing to the Purchasing

Agent. Any communication directed to other City personnel may result in the

disqualification of the Proposer’s submission.

1.4. Purpose

The City of Grand Junction, Colorado, is soliciting competitive proposals from

qualified firms to provide comprehensive Emergency Medical Services (EMS) billing,

claims processing, revenue cycle management, reporting, analytics, and related

collection coordination services for the City of Grand Junction Fire Department

(GJFD).

The City seeks a solution that supports operational efficiency, regulatory compliance,

revenue integrity, transparency, and effective patient billing services.

A detailed description of the required Services, deliverables, and performance

expectations is provided in Section 4.0. All Services shall be performed in accordance

with the terms, conditions, and requirements set forth in the solicitation and

incorporated into any resulting Contract.

1.5. Non-Mandatory Pre-Proposal Meeting: No pre-proposal meeting will be conducted

for the Solicitation.

Proposers shall rely on the information provided in the Solicitation, including all

attachments, and are responsible for submitting any questions or requests for

clarification in writing to the Purchasing Agent in accordance with Section 1.19.

RFP-5926-26-KF

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1.6. The City: The City will act by and through its authorized representative(s).

1.7. Compliance: By submitting a proposal, the Proposer acknowledges and agrees to

comply with all terms, conditions, requirements, and instructions contained in this

solicitation, including any modifications issued through addenda. If a Proposer

identifies any ambiguity, omission, or conflict within the solicitation documents that

might affect its understanding of the requirements, the Proposer shall request

clarification from the Purchasing Agent prior to the inquiry deadline. Failure to request

clarification shall not relieve the Proposer of its obligation to comply fully with the

requirements of the Contract.

1.8. Controlling Authority: The 2024 version of the City Procurement Policy is

controlling.

1.9. Proposal Submission and Solicitation Opening

Proposers shall prepare and submit Proposals in accordance with the requirements

set forth in Section 5.0 – Preparation and Submission of Proposals. All proposals must

comply with the formatting, content, and submission requirements identified therein.

A public virtual Solicitation opening will be conducted at the date and time identified

below. During the opening, the City will publicly announce the names of the Proposers

that submitted responses to the Solicitation.

Solicitation Opening:

RFP-5926-26-KF

Emergency Medical Services (EMS) Billing, Claims Processing, and Revenue

Cycle Management for the City of Grand Junction’s Fire Department

Date/Time:

June 12, 2026, 1:00 p.m. (America/Denver)

Join the meeting from a computer, tablet, or smartphone:

????https://meet.goto.com/690155749

Dial in using a phone:

Access Code: 690-155-749

United States: +1 (571) 317-3112

Join using a video-conferencing room or system:

Meeting ID: 690-155-749

Dial in, or type: 67.217.95.2 or inroomlink.goto.com

Or dial directly: 690155749@67.217.95.2 or 67.217.95.2##690155749

Get the app now and be ready when the meeting starts:

????https://meet.goto.com/install

1.10. Public Disclosure Notice: Pursuant to the Colorado Open Records Act (CORA), all

materials submitted in response to this solicitation shall be considered public records

and may be subject to public disclosure, except for information specifically designated

RFP-5926-26-KF

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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Emergency Medical Services (EMS) Billing, Claims Processing, and Revenue Cycle Management

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See also