Request for Proposals # 274-GoRalSystemMap-2026
Title: GoRaleigh System Map Redesign
Issue Date: May 14, 2026
Due Date: June 11, 2026 no later than 4:00PM EST
*LATE PROPOSALS WILL NOT BE ACCEPTED*
Issuing Department: Transportation / Transit
Direct all inquiries concerning this RFP to:
Reese Berman
Transit Planner
Email: reese.berman@raleighnc.gov
(v.041425)
Table of Contents
1. Introduction .............................................................................................. 3
1.1 Purpose ............................................................................................. 3
1.2 Background........................................................................................ 3
1.3 RFP Timeline ..................................................................................... 4
1.4 Pre-Proposal Conference .................................................................. 5
1.5 Proposal Question ............................................................................. 5
1.6 Proposal Submission Requirements & Contact Information .............. 5
1.7 Business Engagement and Opportunities.......................................... 6
1.8 Rights to Submitted Material.............................................................. 6
1.9 Communications ................................................................................ 7
1.10 Lobbying ............................................................................................ 7
1.11 Conflicts of Interest ............................................................................ 7
1.12 Proposer Expenses ........................................................................... 8
1.13 Proposer Acceptance ........................................................................ 8
2. Proposals ................................................................................................. 9
2.1 Request for Proposals Required Document Format .......................... 9
2.2 RFP Documents .............................................................................. 11
3. Proposal Evaluation .............................................................................. 11
3.1 Proposal Evaluation Criteria (Stage 1)............................................. 11
3.2 Interview/Demonstration (Stage 2) .................................................. 12
3.3 Final Selection ................................................................................. 12
3.4 Notice to Proposers Regarding RFP Terms & Conditions ............... 13
3.5 Contract Term............................……………………………………….13
3.6 Federal Funding Requirements…….…………………………………..13
4. Scope of Services .................................................................................. 13
Appendix I – Proposal Cost Form ................................................................... 17
Appendix II – Proposer Questionnaire ........................................................... 18
Appendix III – Reference Questionnaire (Instructions) ................................. 19
Appendix III – Reference Questionnaire Form ............................................... 20
Appendix IV – Sample Contract ...................................................................... 22
Appendix V – Federal Provisions and Requirements.................................... 31
Appendix VI – Federal and State Requirements and Special Conditions….38
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1 INTRODUCTION
1.1 Purpose
The City of Raleigh (COR) is solicitating proposals from one or more firm(s) with which
to contract for the following services:
GoRaleigh seeks quotes/proposals from qualified firms to assist GoRaleigh with the
creation, revision and update of new and existing printed transit information materials
and provision of on-call graphic design services for GoRaleigh’s fixed-route bus and
paratransit system, which will include but not limited to system map and all fixed route
brochures, with potential of Bus Rapid Transit (BRT) corridor additions. This work will
also require revision and/or translation of existing and/or new materials to be made
available in Spanish for the Hispanic community.
A detailed scope of services is provided in Section 4 of this document.
All information related to this solicitation, including any addenda, will be posted to the
North Carolina electronic Vendor Portal (eVP) at https://evp.nc.gov/.
All questions related to this solicitation must be submitted in writing (via email) to the
following individual – questions submitted via telephone will not be answered:
Contact Name
Email Address
Reese Berman
reese.berman@raleighnc.gov
1.2 Background
The City of Raleigh, the Capital City of North Carolina, remains one of the fastest growing
areas in the country. A great economy, top educational institutions, and exceptional health
care facilities are some of the characteristics that attract people to the triangle area. The
mild climate, diverse work force and proximity to Research Triangle Park combine to make
Raleigh a great place to live.
Raleigh is a 21st Century City of Innovation focusing on environmental, cultural, and
economic sustainability. The City conserves and protects our environmental resources
through best practice and cutting-edge conservation and stewardship, land use,
infrastructure and building technologies. The City welcomes growth and diversity through
policies and programs that will protect and enhance Raleigh’s existing neighborhoods,
natural amenities, history, and cultural and human resources for future generations. The
City leads to improve quality of life for neighborhoods and standard of living for all citizens.
The City works with universities, colleges, citizens, and local partners to promote new
technology, create new job opportunities, and encourage local businesses and
entrepreneurs. The City enlists and prepares 21st Century staff with the skill sets to carry
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out the duties of the City through transparent civic engagement and by providing the very
best customer service to our citizens.
The City of Raleigh is seeking proposals for a new contract with a qualified firm to assist
GoRaleigh with the creation and revisioning of a new bus and paratransit system map
with fixed-route and future Bus Rapid Transit (BRT) brochures.
1.3 Request for Proposal (RFP) Timeline
Provided below is a list of the anticipated schedule of events related to this solicitation.
The City of Raleigh reserves the right to modify and/or adjust the following schedule to
meet the needs of the service. All times shown are Eastern Time (EST):
RFP Process
Date and Time
RFP Date
May 14, 2026
Pre-Proposal Meeting
(non-mandatory)
May 21, 2026 – 11:00 AM (via Microsoft Teams)
Meeting ID: 239 615 047 772 526
Passcode: rV3EP3yi
Dial in by phone
+1 919-561-6523,,27475788# United
States, Raleigh
Find a local number
Phone conference ID: 274 757 88#
Deadline for Written Questions
City Response to Questions
(anticipated)
Proposal Due Date and Time
May 28, 2026 by EOD
June 4, 2026 by EOD
June 11, 2026 by 4:00 PM
Evaluation Meeting (anticipated)
June 23, 2026
Interviews (if required)
Week of June 29, 2026
Selection Announced (tentative)
Week of July 6, 2026
1.4 Pre-Proposal Conference
If the City of Raleigh elects to conduct a Pre-Proposal Conference or Site Visit, attendance
by prospective proposers is strongly encouraged but is not mandatory. Prospective
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Proposers are encouraged to submit written questions in advance. Date, time, and
location of pre-proposal conference is shown above in the RFP Timeline (Section 1.3).
Please see below for meeting invite.
Meeting ID: 239 615 047 772 526
Passcode: rV3EP3yi
Dial in by phone
+1 919-561-6523,,27475788# United States, Raleigh
Find a local number
Phone conference ID: 274 757 88#
For organizers: Meeting options | Reset dial-in PIN
1.5 Proposal Questions
Requests for clarification and questions to this RFP must be received by the City not later
than the date shown above in the RFP Timeline (Section 1.3) for the submittal of written
inquires. The firm’s failure to request clarification and submit questions by the date in the
RFP Timeline above shall be considered to constitute the firm’s acceptance of all City’s
terms and conditions and requirements.
The City shall issue addenda reflecting questions and answers to this RFP, if any, and
shall be posted to North Carolina electronic Vendor Portal (eVP). No information,
instruction or advice provided orally or informally by any City personnel, whether made in
response to a question or otherwise in connection with this RFP, shall be considered
authoritative or binding. Proposers can only rely on written material contained in an
Addendum to this RFP.
It is important that all Proposers submitting to this RFP periodically check eVP for
any Addenda. It is the Proposers responsibility to ensure that all addenda have
been reviewed and, if required signed and returned.
All questions related to this solicitation must be submitted in writing (via email) to the
following individual – questions submitted via telephone will not be answered:
Contact Name
Email Address
Reese Berman
reese.berman@raleighnc.gov
1.6 Proposal Submission Requirements and Contact Information
Proposals must follow the format as defined in Section 2 (PROPOSALS), and be
addressed and submitted as follows:
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.