MAYOR'S OFFICE OF MASS ENGAGEMENT - SMS SERVICE PROVIDER RFEI

New York City Economic Development Corporation (“NYCEDC”) in collaboration with the Mayor’s Office of Mass Engagement seeks information from qualified respondents on unified Text Messaging and Phone Outreach platforms.

Mayor Mamdani established the Office of Mass Engagement to transform how New Yorkers engage with their government, opening a direct line of communication between the Mayor, his team, and the people who built this city and keep it running. The Office of Mass Engagement works within City Hall and across City agencies to strategize, coordinate, and execute engagement that reaches the masses of everyday New Yorkers.

Through this RFEI, NYCEDC seeks to understand available solutions that provide a unified text messaging and phone outreach platform to support the Office of Mass Engagement's public awareness campaigns.

It is the policy of NYCEDC to comply with all federal, state and City laws and regulations which prohibit unlawful discrimination because of race, creed, color, national origin, sex, age, disability, marital status and other protected category and to take affirmative action in working with contracting parties to ensure certified Minority and Women-owned Business Enterprises (MWBEs) share in the economic opportunities generated by NYCEDC’s projects and initiatives.

Companies who have been certified with the New York City Department of Small Business Services as Minority and Women Owned Business Enterprises (“M/WBE”) are strongly encouraged to apply. To learn more about M/WBE certification, NYCEDC’s M/WBE program, and programs to assist M/WBE in navigating current and upcoming opportunities on NYCEDC projects, please visit https://sbsconnect.nyc.gov/certification-directory-search/ and edc.nyc/opportunity-mwdbe.

Technical questions pertaining to downloading and submitting proposals to this RFEI may be directed to RFPREQUEST@edc.nyc on or before Wednesday, November 4, 2026.

Detailed submission guidelines and requirements are outlined in the RFEI, available as of Monday, October 19, 2026. To download a copy of the solicitation documents please visit https://edc.nyc/rfps. RESPONSES ARE DUE NO LATER THAN 4PM ON Friday, November 6, 2026. Please click the link in the “Deadlines” section of this project’s web page (which can be found on https://edc.nyc/rfps) to electronically upload a proposal for this solicitation. Please upload your response as a .zip file with your company name and the title of this project.