RFQ 25-03527 for Remote Support Tool

Location: Massachusetts
Posted: May 29, 2025
Due: Jun 9, 2025
Agency: Commonwealth of Massachusetts
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
Solicitation No: BD-25-1060-ITD00-ITD00-117400
Publication URL: To access bid details, please log in.

Bid Solicitation: BD-25-1060-ITD00-ITD00-117400
Responses Due in 10 Days, 18 Hours, 56 Minutes
Header Information
Bid Number:
BD-25-1060-ITD00-ITD00-117400
Description:
RFQ 25-03527 for Remote Support Tool
Bid Opening Date:
06/09/2025 03:00:00 PM
Purchaser:
Shawn Johnson
Organization:
Executive Office of Technology Services and Security
Department:
ITD0001 - Executive Office of Technology Services and Security
Location:
ITD00 - TSS General
Fiscal Year:
25
Type Code:
SS - Statewide Solicitation
Allow Electronic Quote:
Yes

Alternate Id:
PCR-25-03527
Required Date:
Available Date
:
05/29/2025 04:19:01 PM
Info Contact:
Contact Shawn Johnson at (617) 626-4593
Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
The purpose of this RFQ is to solicit bids for a Remote Support Tool. See RFQ document for complete detail. Bidders must be current ITS60 or ITS75 (Category 1 or 2) vendors to respond.
Ship-to Address:
1 No Address See Item Section for specific information
Vendors need to check the Items section
of the PO for ship to information
Boston, MA 02108
US
Email: seeitemsssection@xxx.com
Phone: (617) 626-4400
Bill-to Address:
Attention: EOTSS Accounts Payable
One Ashburton Place Room 804
Boston, MA 02108
US
Email: itdinvoices@mass.gov
Phone: (617) 626-5626
Alt. Reference: Tiffany.Chen3@mass.gov
Print Format:

File Attachments:
RFQ 25-03527 Remote Support Tool Final 05.29.25~1.docx
Form 2 Cloud Terms 02.05.2025~11.docx
Form 3 Template Statement of Work~3.docx
Form 4 CoMA SaaS Vendor Checklist~3.xlsx

Form Attachments:
Required Quote Attachments

SBPP (Small Business Purchasing Program) Eligible?:

NO

See SBPP requirements and exceptions at www.mass.gov/sbpp :
Item Information

Item # 1:

(
43-23-00-00-0000

)



The purpose of this RFQ is to solicit bids for a Remote Support Tool. See RFQ document for complete detail. Bidders must be current ITS60 or ITS75 (Category 1 or 2) vendors to respond.

U N S P S C Code:
43-23-00
Software



43-23-00-00



Software



43-23-00-00-0000



Software
Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:




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