Ticketing System for City of Irving Arts Center

The City of Irving (City), Texas, is seeking proposals from qualified vendors for a state-of-the-art fully integrated web-based ticketing and customer relationship management (CRM) system. This system will be used by both customers and staff of The Irving Arts Center (IAC) utilizing cloud-based or hosted software. In alignment with the City of Irving vision statement, this modern system will help provide excellent customer service to the IAC’s patrons and clients.

Any questions or requests for clarification should be submitted under the questions tab in this online solicitation. The responses will be posted after consultation with the appropriate department personnel. If the responses necessitate a significant change to the specifications, an addendum will be issued.