CAT INTELLIGENT TRANSPORTATION SYSTEM (ITS)

CAT is seeking to procure a suite of services that can be provided by a CAD/AVL system and related ITS Components. Replacement of the current system will allow CAT to continue to operate as safely and efficiently as possible. The new ITS solutions should be cloud-based, turnkey, and maintained by the Contractor. With a small staff, CAT has limited human capital to invest in its systems. This system is intended to assist in dispatch functions, provide operators on-board knowledge, and provide reports detailing the performance of the transit system. Our goal is to create a competitive procurement that allows CAT the flexibility to compose a fluid and competent ITS system that meets the specific needs of our agency’s operations and riders.

Charlottesville Area Transit (CAT) provides essential public transportation services for the City of Charlottesville and the urbanized areas of Albemarle County, connecting neighborhoods, employment centers, medical facilities, and the University of Virginia. Operating year‑round from its primary facility at 1545 Avon Street Extended, CAT manages fixed‑route services, dispatch operations, fleet maintenance, and administrative functions that support thousands of passenger trips annually. As CAT continues to serve a diverse community of residents, students, commuters, visitors, and tourists, the agency faces increasing expectations for modern, reliable, and easy‑to‑use transit services.

To meet these evolving needs, CAT is implementing a new Intelligent Transportation System (ITS) that incorporates key functions such as Computer‑Aided Dispatch (CAD) and Automatic Vehicle Location (AVL). This system will improve real‑time operational management, deliver more accurate and accessible rider information, and strengthen integration across system components. By enhancing both real‑time and post‑event data availability, CAT aims to improve service efficiency, support more informed decision‑making, and elevate the overall rider experience. Through the deployment of intuitive, up‑to‑date technologies, CAT seeks to continue attracting riders, support regional mobility, and provide a more seamless, dependable transit experience.