Service contract for 3500 Genetic Analyzer DNA instruments

Location: Iowa
Posted: Oct 4, 2025
Due: Oct 15, 2025
Agency: State Government of Iowa
Type of Government: State & Local
Category:
  • 66 - Instruments and Laboratory Equipment
  • J - Maintenance, Repair, and Rebuilding of Equipment
Solicitation No: RFQ20251002DCILAB
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Bid Information
Bid Number

RFQ20251002DCILAB

Solicitation

Service contract for 3500 Genetic Analyzer DNA instruments

Solicitation Type

Request for Quotes

County

Polk
Description
Description

Purchase of a service contract for 3500 Genetic Analyzer DNA instruments that are used in a Crime Laboratory. The contract shall cover needed repairs and upkeep on the instrument to include parts, labor, associated travel, and planned maintenance visits. A response time of 3 business days is required as well as priority telephone and email access to instrument technical and application support of these instruments. The service contract shall cover a one-year period of time and be renewable after that time in accordance with Iowa purchasing regulations. The service contract must offer original equipment manufacturer (OEM) parts for the 3500 Genetic Analyzers and be able to be installed by specialty trained personnel that are competent and able to repair and maintain 3500 Genetic Analyzers. Third party vendor or refurbished parts shall not be accepted. The successful vendor must have access to, and be able to offer the State of Iowa, both OEM parts as well as competent trained repair personnel for the 3500 Genetic Analyzers. Please email quotes to Andrew Pries, pries@dps.state.ia.us.
Agency Information
Number

595

Name

Public Safety, Dept Of

Address 1

215 East 7th Street

Address 2

City/State/Zip

Des Moines, IA 50319
Contact Information
Contact Name

Andrew Pries

Contact Title

Purchasing Agent


Contact Phone Number

(515) 725-6244

Contact Phone Extension

Contact Other Number

Contact Fax Number
Valid Dates
From

10/4/2025 10:16:00 AM

Until

10/15/2025 10:16:00 AM
Documents/Attachments
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