Omnichannel Customer Communication System (OCCS)
| Location: | Virginia |
|---|---|
| Posted: | Jun 5, 2025 |
| Due: | Jun 13, 2025 |
| Agency: | DEPT OF DEFENSE |
| Type of Government: | Federal |
| Category: |
|
| Solicitation No: | HQC00725QE002 |
| Publication URL: | To access bid details, please log in. |
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- Contract Opportunity Type: Sources Sought (Original)
- Original Published Date: Jun 05, 2025 09:14 am EDT
- Original Response Date: Jun 13, 2025 11:00 am EDT
- Inactive Policy: 15 days after response date
- Original Inactive Date: Jun 28, 2025
-
Initiative:
- None
- Original Set Aside:
- Product Service Code: DA10 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
-
NAICS Code:
- 518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
-
Place of Performance:
Fort Gregg Adams , VA 23801USA
The Defense Commissary Agency (DeCA) is seeking a comprehensive Omnichannel Customer Communication System (OCCS) that supports social media engagement, customer feedback management, multichannel marketing, marketing campaign project management, and digital asset management—all within a secure and FedRAMP-compliant Software-as-a-Service (SaaS) environment. See Draft PWS for detailed breakdown of each category mentioned above.
- INFO TECH CONTRACTING BRANCH-LEARI 1300 EISENHOWER AVENUE
- FORT GREGG ADAMS , VA 23801
- USA
- Katie Lavely
- Katie.Lavely@deca.mil
- Phone Number 804734800048401
- Jun 05, 2025 09:14 am EDTSources Sought (Original)
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FEDERAL DEPOSIT INSURANCE CORPORATION
Bid Due: 6/15/2026