Patient Satisfaction Surveys

Location: New York
Posted: Dec 11, 2024
Due: Jan 8, 2025
Agency: The New York State Contract Reporter
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
Publication URL: To access bid details, please log in.
Issue Date: 12/11/2024 Contract Number: 24/25-3299
Patient Satisfaction Surveys
Description:

Stony Brook University Hospital (SBUH), SUNY Downstate and SUNY Upstate hospitals are seeking a HCAHPS authorized vendor to perform patient satisfaction surveys.

Requirements are as follows but not limited to:

  • Vendor must be able to provide immediate trends data and compare any work that is to be done with previously bench-marked data.
  • Vendor must have a comparative database and local peer group so that SBUH, SUNY Downstate and SUNY Upstate survey results can be compared to hundreds of Hospitals worldwide.
  • Vendor must have a comparative Long Island Hospital database as well.
  • Vendor must be able to provide the same format for all questionnaires, such as a 5-point Likert scale.
  • All survey reports must follow a unified format. All tables, graphs and charts are to follow the same layout. All statistics, whether complex or unique, must be arrived at in the same methodology and manner. For example: provide the mean score of survey items.

Please email the primary contact listed on this advertisement if you are interested in submitting a proposal.

Due Date: 01/08/2025 3:00 PM

Contract Term: Five Years

Location: Stony Brook University Hospital

Ad Type: General

Primary Contact: State University of New York (SUNY)
SUNY Stony Brook University Hospital
Hospital Purchasing
William Ferraro
Contract Officer III
2000 Ocean Avenue
Suite 1
Ronkonkoma, NY 11779
United States
Ph: 631-444-4058
Fax:
william.ferraro@stonybrookmedicine.edu
Secondary contact: State University of New York (SUNY)
SUNY Stony Brook University Hospital
2000 Ocean Ave, Suite 1, Ronkonkoma, 11779 NY
Peter Dettori
Assistant Buyer/Expeditor
2000 Ocean Avenue
Suite 1
Ronkonkoma, NY 11779
United States
Ph: 631-444-9973
Fax:
Peter.Dettori@stonybrookmedicine.edu
Secondary contact: State University of New York (SUNY)
SUNY Stony Brook University Hospital
Hospital Purchasing
William Ferraro
Contract Officer III
2000 Ocean Avenue
Suite 1
Ronkonkoma, NY 11779
United States
Ph: 631-444-4058
Fax:
william.ferraro@stonybrookmedicine.edu
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