FDIC's SUMO Scheduler for Salesforce
| Location: | Virginia |
|---|---|
| Posted: | Jan 31, 2025 |
| Due: | Feb 10, 2025 |
| Agency: | FEDERAL DEPOSIT INSURANCE CORPORATION |
| Type of Government: | Federal |
| Category: | |
| Solicitation No: | CORHQ-24-Q-0555 |
| Publication URL: | To access bid details, please log in. |
APEX Accelerators are an official government contracting resource for small businesses. Find your local APEX Accelerator (opens in new window) for free government expertise related to contract opportunities.
APEX Accelerators are funded in part through a cooperative agreement with the Department of Defense.
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- Contract Opportunity Type: Solicitation (Updated)
- Updated Published Date: Jan 31, 2025 04:17 pm EST
- Original Published Date: Jan 08, 2025 04:23 pm EST
- Updated Date Offers Due: Feb 10, 2025 01:00 pm EST
- Original Date Offers Due: Jan 31, 2025 01:00 pm EST
- Inactive Policy: 15 days after date offers due
- Updated Inactive Date: Feb 25, 2025
- Original Inactive Date: Feb 15, 2025
-
Initiative:
- None
- Original Set Aside:
- Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
-
NAICS Code:
- 541511 - Custom Computer Programming Services
-
Place of Performance:
Arlington , VA 22201USA
The FDIC requires SUMO Schedule which automates appointemnt scheduling 24/7 hours a day, 365 days a year, on any device. SUMO is the only solution built 100% native on Salesforce. SUMO Scheduler provides a self-service solution to schedule appointments with customer service agents, it supports multiple languages and multiple time-zones, and it provides robust workflow and feature capabilities.
All offerors must complete the Section B - Price Schedule in the solicitation to be considered for this opportunity.
Updated 1/31/2025: Amendment 1 has been issued and attached to this posting. The purpose of this amendment provide questions and answers reguarding the solicitation and to extend the RFQ due date to 1 p.m., Monday, February 10, 2025. Also attached is the updated solicitation to reflect the updated due date. All submissions must include the signed amendment for acknowledgement.
Request for Quotations (RFQs) are due by 1 p.m. EST on Monday, February 10, 2025.
- Hamilton Jackson
- hamjackson@fdic.gov
- Phone Number 5712141297
- Jan 31, 2025 04:17 pm ESTSolicitation (Updated)
- Jan 14, 2025 05:05 pm EST Solicitation (Updated)
- Jan 08, 2025 04:23 pm EST Solicitation (Original)
Related Document
| Jan 8, 2025 | [Solicitation (Original)] FDIC's SUMO Scheduler for Salesforce |
| Jan 14, 2025 | [Solicitation (Updated)] FDIC's SUMO Scheduler for Salesforce |
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