Call Monitoring and Quality Assurance Services
| Location: | Florida |
|---|---|
| Posted: | Feb 9, 2026 |
| Due: | Mar 11, 2026 |
| Agency: | Seminole County |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | RFP-5150-26/LTT |
| Publication URL: | To access bid details, please log in. |
Project ID: RFP-5150-26/LTT
Title: Call Monitoring and Quality Assurance Services
Addenda: 0
Release Date: 2/9/2026
Due Date: 3/11/2026
Post Information
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Summary
Seminole County Utilities Departments is seeking a vendor to provide independent call monitoring and quality assurance for its Utilities and Solid Waste Customer Service team . The primary goal is to conduct regular reviews that improve training, service delivery, and the overall customer experience .
Timeline
Meeting ID: 237 578 707 545
Passcode: By9VR7oV
With GovernmentContracts, you can:
- Find more opportunities and win more business
- Receive daily alerts for all new bid opportunities
- Get contract opportunities matched to your business
See also
...: Michele Sims Pre-Bid List: 1/1/2099 RFP 16-366 Curbside Residential Solid Waste Collection ...
Polk County
Bid Due: 1/01/2099
...for facilities with high liquid content solid waste), recycling, hauling, disposing of waste ...
Pasco County
Bid Due: 6/30/2026
...and Maintenance of the Biosolids Processing Facility for the Solid Waste Authority of ...
Solid Waste Authority of Palm Beach County
Bid Due: 7/14/2026
...Environmental Services - Solid Waste Management 97586 , 97588 Project ID: IFB-5247-26/RLH Release ...
Seminole County
Bid Due: 7/01/2026