Library of Congress - Avaya Communication Manager upgrade to 10.2

Location: District of Columbia
Posted: Jun 6, 2025
Due: Jun 16, 2025
Agency: LIBRARY OF CONGRESS
Type of Government: Federal
Category:
Solicitation No: 030ADV25Q0157
Publication URL: To access bid details, please log in.
Follow
Library of Congress - Avaya Communication Manager upgrade to 10.2
Active
Contract Opportunity
Notice ID
030ADV25Q0157
Related Notice
Department/Ind. Agency
LIBRARY OF CONGRESS
Sub-tier
LIBRARY OF CONGRESS
Office
CONTRACTS SERVICES
Looking for contract opportunity help?

APEX Accelerators are an official government contracting resource for small businesses. Find your local APEX Accelerator (opens in new window) for free government expertise related to contract opportunities.

APEX Accelerators are funded in part through a cooperative agreement with the Department of Defense.

The APEX Accelerators program was formerly known as the Procurement Technical Assistance Program (opens in new window) (PTAP).

General Information View Changes
  • Contract Opportunity Type: Combined Synopsis/Solicitation (Updated)
  • Updated Published Date: Jun 06, 2025 02:20 pm EDT
  • Original Published Date: May 28, 2025 12:24 pm EDT
  • Updated Date Offers Due: Jun 16, 2025 10:00 am EDT
  • Original Date Offers Due: Jun 16, 2025 10:00 am EDT
  • Inactive Policy: 15 days after date offers due
  • Updated Inactive Date: Jul 01, 2025
  • Original Inactive Date: Jul 01, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside:
  • Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
  • NAICS Code:
    • 513210 - Software Publishers
  • Place of Performance:
    Washington , DC 20540
    USA
Description View Changes

The Library of Congress (Library) telecommunications Private Branch Exchange (PBX) is currently operating on Communication Manager 10.X. The PBX and associated systems are not at the most current release. The Library requires professional support to upgrade licenses for the Library Communication Manager (CM) software at all Library sites, and Avaya Call Management System (CMS). All updates shall be performed entirely by the contractor before January 30th, 2026. This is a combined synopsis/solicitation for commercial items or services.



Because of the many proprietary components of the Avaya Voice Systems, only Avaya or Avaya authorized partners can provide the support required. Refer to the brand name justification attached for more information.



If your company is an authorized partner, refer to the attached Request for Quotation 030ADV25Q0157 for more information on how to provide a quote.



Per RFQ Section L.1.3(a), Questions should be submited by 9 June, at 3pm EST.


Attachments/Links
Contact Information
Contracting Office Address
  • 101 Independence Ave SE LA 325
  • Washington , DC 20540
  • USA
Primary Point of Contact
Secondary Point of Contact
History

Related Document

May 28, 2025[Combined Synopsis/Solicitation (Original)] Library of Congress - Avaya Communication Manager upgrade to 10.2
Jun 10, 2025[Combined Synopsis/Solicitation (Updated)] Library of Congress - Avaya Communication Manager upgrade to 10.2
Jul 18, 2025[Award Notice (Original)] Library of Congress - Avaya Communication Manager upgrade to 10.2
Daily notification on new contract opportunities

With GovernmentContracts, you can:

  • Find more opportunities and win more business
  • Receive daily alerts for all new bid opportunities
  • Get contract opportunities matched to your business
ONE WEEK FREE TRIAL
* Disclaimer: Information regarding bids, requests for proposals (RFPs), or requests for qualifications (RFQs) is provided on this website only for convenience and does not constitute official public notice. Persons wishing to respond to or inquire about bids, RFPs, or RFQs should contact the appropriate government department.