Professional Transit Management Services for The M Public Transit System

The (City of Montgomery) seeks proposals from qualified firms for the provision of transit operations and management services. While more completely described elsewhere in this RFP, in general terms (City of Montgomery) wishes to engage a firm to provide for the day-today management of The M Transit System herein referred to as “The M” using a resident management team, which will include a General Manager and Maintenance Director. This team is to be supported by the corporate staff of the firm and any other individuals who may possess technical expertise relevant to the effective operation of the transit system. In addition to the personnel to be assigned (City of Montgomery) also seeks other services such as preferential purchasing arrangements, access to training services, etc. which will also be beneficial to The M. The City is interested in contracting with a firm that shall provide turnkey services including day-to-day operations and management, logistics, and technology platform(s) needed to successfully operate The M for services including:

1) Fixed route services,
2) Paratransit services, and
3) Microtransit (ride-share) services

The City seeks to partner with an innovative firm that will make recommendations for service improvement, including the use of technology to improve cost efficiency per passenger, increase ridership, and improve the customer experience.