Custodial Operations and Maintenance of Rest Areas/Visitor Information Centers - Division 8 - Randolph County Addendum 1

Location: North Carolina
Posted: Sep 26, 2026
Due: Oct 7, 2026
Agency: Division of Highways
Type of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
  • S - Utilities and Training Services
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  • Addendum
  • Attachment Preview

    Issuing Agency: Department of Transportation
    Solicitation Number: 54-TJK-08-PR39943
    Solicitation Description: Custodial Operations and Maintenance of Rest Areas/Visitor Information Centers - Division 8 - Randolph County
    Solicitation Opening Date and Time: October 7, 2026, at 2:00 PM ET
    Addendum Number: 1
    Addendum Date: September 25, 2026
    Procurement Specialist: Teddy Kapera
    Question Vendor Question State's Response
    #
    1 The RFP states winter staffing is 7:00 AM - 10:00 PM, or 15 hours, but the two stated shifts overlap and total 16 paid hours. Should bidders price 15 or 16 attendant hours per site per winter day? The bidders should price 16 attendant hours per site.
    2 Are the twelve additional eight-hour shifts required per site, resulting in 192 total contract hours for the pair. Yes, these shifts are required per site.
    3 Please provide the current quantities and specifications for restroom fixtures, including toilets, urinals, sinks, soap dispensers, and toilet-paper dispensers at each site. As specified on page 5, the Bidder is encouraged to make his/her own observations of the site.
    4 Please provide the previous 12 months of paper towel, toilet paper, soap, liner, and chemical consumption, if available. The following is an average per year: Paper Towel: 1,500 rolls Toilet Paper: 14,000 rolls Soap: 250 gallons Liners: 8,000 bags All Purpose Disinfectant: 170 gallons Glass Cleaner: 170 gallons

    STATE OF NORTH CAROLINA
    DEPARTMENT OF TRANSPORTATION
    JOSH STEIN DANIEL H. JOHNSON
    GOVERNOR SECRE TARY
    SOLICITATION ADDENDUM
    Issuing Agency: Department of Transportation
    Solicitation Number: 54-TJK-08-PR39943
    Solicitation Description: Custodial Operations and Maintenance of Rest
    Areas/Visitor Information Centers - Division 8 -
    Randolph County
    Solicitation Opening Date and Time: October 7, 2026, at 2:00 PM ET
    Addendum Number: 1
    Addendum Date: September 25, 2026
    Procurement Specialist: Teddy Kapera
    THIS ADDENDUM DOES NOT NEED TO BE RETURNED.
    1. The following are questions received about the Solicitation and the State's response to those
    questions:
    Question Vendor Question State's Response
    #
    1 The RFP states winter staffing is 7:00 The bidders should price 16 attendant hours per
    AM - 10:00 PM, or 15 hours, but the two site.
    stated shifts overlap and total 16 paid
    hours. Should bidders price 15 or 16
    attendant hours per site per winter day?
    2 Are the twelve additional eight-hour Yes, these shifts are required per site.
    shifts required per site, resulting in 192
    total contract hours for the pair.
    3 Please provide the current quantities As specified on page 5, the Bidder is encouraged
    and specifications for restroom fixtures, to make his/her own observations of the site.
    including toilets, urinals, sinks, soap
    dispensers, and toilet-paper dispensers
    at each site.
    4 Please provide the previous 12 months The following is an average per year:
    of paper towel, toilet paper, soap, liner, Paper Towel: 1,500 rolls
    and chemical consumption, if available. Toilet Paper: 14,000 rolls
    Soap: 250 gallons
    Liners: 8,000 bags
    All Purpose Disinfectant: 170 gallons
    Glass Cleaner: 170 gallons
    NCDOT Non-Mandatory Addendum
    Version Date: 1/2025
    Page | 1

    Question Vendor Question State's Response
    #
    5 Please provide the current dumpster sizes, collection frequency, and average monthly waste and recycling volume. On both sites, there are two dumpsters, one for garbage and one for recycling. Current dumpster size: 5' L x 6' W ' 7' H (8-yard capacity). Collection frequency: May-September, garbage is collected twice/week, recycling twice/month. October - April, garbage is collected once/week, recycling once/month.
    6 Please clarify whether the supervisor's 40 onsite hours are entirely additional to attendant hours and whether supervisory time may ever satisfy normal attendant staffing requirements outside the stated four-hour emergency substitution provision. Per page 17, the supervisor may be allowed to work for one absent attendant for a maximum of four (4) hours, allowing time for a replacement attendant to report for work. The daily work schedule shall reflect the absent attendant and time worked by the supervisor. The Contractor's attention is directed to time worked on a shift as attendant, this time shall not be considered as supervisory time.
    7 Please provide the previous contract amount and any available compensation-reduction history. Previous contract amount was $349,886.52.
    8 Please clarify whether employees' meals and breaks are paid and whether attendants may remain responsible for coverage during those periods. Per page 16, the Contractor shall generate a designated break and meal schedule for all employees that shall be posted in the service room of each facility. At any time, there is more than one (1) staff member scheduled for duty, breaks and meals shall be taken separately. The current contractor pays for breaks but requires employees to remain attentive if needed.
    9 Please identify any known equipment, plumbing, dispenser, door, lighting or building repairs expected when the new contract begins. Paper towel dispensers are currently being repaired, along with entrance doors.
    10 Please confirm whether there is any available storage capacity limitation for the required ten-case-per-site paper towel emergency inventory and other supplies. Yes, there are roll-up garage storage facilities at both sites.
    11 What is the current contract value for this service annually? $349,886.52.
    12 Could you please confirm the total number of restrooms included in the scope of work and the total restroom square footage across both sites? As specified on page 5, the Bidder is encouraged to make his/her own observations of the site.
    13 What is the total square footage of all buildings covered under this contract across the Northbound and Southbound sites? As specified on page 5, the Bidder is encouraged to make his/her own observations of the sites.
    14 We refer to the above-referenced solicitation and would appreciate it if you could provide us with the complete cleanable square footage details, along with the value of the previous contract. As specified on page 5, the Bidder is encouraged to make his/her own observations of the site.

    Solicitation Number:
    Addendum Number:
    Question Vendor Question State's Response
    #
    5 Please provide the current dumpster On both sites, there are two dumpsters, one for
    sizes, collection frequency, and average garbage and one for recycling.
    monthly waste and recycling volume.
    Current dumpster size: 5' L x 6' W ' 7' H (8-yard
    capacity).
    Collection frequency: May-September, garbage is
    collected twice/week, recycling twice/month.
    October - April, garbage is collected once/week,
    recycling once/month.
    6 Please clarify whether the supervisor's Per page 17, the supervisor may be allowed to
    40 onsite hours are entirely additional to work for one absent attendant for a maximum of
    attendant hours and whether four (4) hours, allowing time for a replacement
    supervisory time may ever satisfy attendant to report for work. The daily work
    normal attendant staffing requirements schedule shall reflect the absent attendant and
    outside the stated four-hour emergency time worked by the supervisor. The Contractor's
    substitution provision. attention is directed to time worked on a shift as
    attendant, this time shall not be considered as
    supervisory time.
    7 Please provide the previous contract Previous contract amount was $349,886.52.
    amount and any available
    compensation-reduction history.
    8 Please clarify whether employees' Per page 16, the Contractor shall generate a
    meals and breaks are paid and whether designated break and meal schedule for all
    attendants may remain responsible for employees that shall be posted in the service room
    coverage during those periods. of each facility. At any time, there is more than one
    (1) staff member scheduled for duty, breaks and
    meals shall be taken separately. The current
    contractor pays for breaks but requires employees
    to remain attentive if needed.
    9 Please identify any known equipment, Paper towel dispensers are currently being
    plumbing, dispenser, door, lighting or repaired, along with entrance doors.
    building repairs expected when the new
    contract begins.
    10 Please confirm whether there is any Yes, there are roll-up garage storage facilities at
    available storage capacity limitation for both sites.
    the required ten-case-per-site paper
    towel emergency inventory and other
    supplies.
    11 What is the current contract value for $349,886.52.
    this service annually?
    12 Could you please confirm the total As specified on page 5, the Bidder is encouraged
    number of restrooms included in the to make his/her own observations of the site.
    scope of work and the total restroom
    square footage across both sites?
    13 What is the total square footage of all As specified on page 5, the Bidder is encouraged
    buildings covered under this contract to make his/her own observations of the sites.
    across the Northbound and Southbound
    sites?
    14 We refer to the above-referenced As specified on page 5, the Bidder is encouraged
    solicitation and would appreciate it if to make his/her own observations of the site.
    you could provide us with the complete
    cleanable square footage details, along
    with the value of the previous contract.
    NCDOT Non-Mandatory Addendum
    Version Date: 1/2025
    Page | 2

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