Business Continuity Plan

Location:	Ohio
Posted:	Sep 1, 2026
Due:	Sep 30, 2026
Agency:	City of Gahanna
Type of Government:	State & Local
Category:	R - Professional, Administrative and Management Support Services U - Education and Training Services
Publication URL:	To access bid details, please log in.

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REQUEST FOR PROPOSALS

City of Gahanna Business Continuity Plan

CITY OF GAHANNA, OHIO

Issued: September 1, 2026

Submittal Deadline: 2:00 PM, September 30, 2026 to:

CITY OF GAHANNA

Attn: Miranda Vollmer, Deputy Director

Department of Administrative Services

825 Tech Center Drive,

Gahanna OH 43230

City of Gahanna Business Continuity Plan

Request for Proposals

TABLE OF CONTENTS

TABLE OF CONTENTS ....................................................................................................................................................................2

I. INTRODUCTION ...........................................................................................................................................................................3

II. SCOPE OF SERVICES ..................................................................................................................................................................3

III. PROPOSAL REQUIREMENTS ..................................................................................................................................................4

IV. PROPOSAL SUBMISSION........................................................................................................................................................5

V. SELECTION PROCESS ................................................................................................................................................................6

VI. SELECTION TIMELINE...............................................................................................................................................................6

VII. GENERAL CONDITIONS .........................................................................................................................................................7

VIII. APPENDICES.............................................................................................................................................................................8

City of Gahanna

825 Tech Center Drive  Gahanna, OH 43230

City of Gahanna Business Continuity Plan

Request for Proposals

I. INTRODUCTION

The City of Gahanna, population 35,726, is a dynamic and vibrant community. Gahanna’s population is

diverse, well-educated, and involved in community, school, and faith activities. Residents enjoy a wide

variety of community amenities, including the shops and restaurants available throughout the City,

walking and biking trails adorning the City, and the second largest amount of park and open space

acreage owned by a municipality in suburban Franklin County.

The City has a strong Mayor-Council form of government. The Mayor is popularly elected by the

Citizens of Gahanna and serves a four-year term. The Mayor serves as the Chief Executive Officer of the

City. As the City’s chief administrator and official representative, the Mayor is responsible for the general

management of the City and for seeing that all laws and ordinances are enforced. The Mayor appoints

professional directors and managers to the City’s departments, which administer the day-to-day

operations of the City.

The City’s organizational structure has been designed to support quality services to the citizens and

taxpayers of the community. The day-to-day operations of the City are overseen by the Mayor and

appointed department directors and managers. The City is staffed by a mix of full-time, part-time, and

seasonal employees whose compensation and benefits are authorized through three bargaining-unit

contracts and multiple separate annual salary and benefit ordinances.

From the 60+ sworn members of the Police force, who serve and protect the citizens of Gahanna, to the

Parks & Recreation staff who maintain over 800 acres of award-winning parks and open spaces

throughout the City, Gahanna employs over 200 full-time, 40 part-time, and 200+ seasonal employees

who keep the City running. An additional 40 elected and appointed officials serve on City Council or

various boards and commissions.

The City provides a host of public services to its citizens such as water and sewer utilities, transportation

services, lighting, public safety including 911 dispatching, parks and recreation programming, and a

host of administrative services that support the functioning of a local government. All departments

organized under the structure described herein are considered stakeholders to this project.

The City currently has limited continuity planning. The City’s Public Service Department maintains a

Water Contingency Plan, an annually updated plan that directs the Department in the event of a variety

of emergencies related to the City’s utility system. Although it does not direct City staff, further

guidance is provided by the Franklin County Natural Hazards Mitigation Plan. The development of a

Business Continuity Plan will improve the City’s resilience to emergencies and ensure that it can deliver

the necessary services to its residents in the event of such situations.

II. SCOPE OF SERVICES

The City of Gahanna is seeking an experienced, professional consultant to facilitate and perform the

City of Gahanna

825 Tech Center Drive  Gahanna, OH 43230

City of Gahanna Business Continuity Plan

Request for Proposals

following for the creation of a Business Continuity Plan.

1. Conduct a business impact analysis, including department interviews, the identification of business

processes for each department, capturing information about each process, identifying workarounds

and financial impacts if said processes could not happen, process recovery requirements,

applications required, and application recovery requirements.

2. Create a business process priority matrix and an application priority matrix based on the business

impact analysis and the City’s feedback to said analysis.

3. Create a template of a business continuity plan for the City that can be populated with each

department’s information, assumptions, and scenarios.

4. Conduct interviews with each department to identify and document the following:

a. Manual workaround procedures and business continuity tasks for each business process

b. Workplace recovery requirements and plans for each department

c. What critical resources are required for department functions

d. Staffing information, including team lead, alternate team lead, team members, and call trees

e. Primary and contingency locations for each department

f. Remote-access capabilities for each team member

g. Cross-training capabilities and opportunities

5. Gather additional supporting information, including vendor information, location information, or

contact information.

6. Compile information and into a departmental business continuity plan. The draft plan will be subject

to City review prior to its finalization. The finalized plan should be designed in a professional

manner to allow for its distribution.

7. Deliver all raw and summary data to the City at the conclusion of the planning process.

8. If authorized, conduct training and implementation of the plan to relevant stakeholders. Please

provide this as a separate line item.

III. PROPOSAL REQUIREMENTS

The Proposer shall include in its proposal the information outlined below in a manner which

demonstrates the Proposer's competence and qualifications for the satisfactory performance of the

services identified in this RFP.

A. Statement of Qualifications

The Proposer shall prepare a statement of qualifications including:

1. Firm Overview

Provide an overview of the firm’s experience in providing the Scope of Services being requested.

Please include the contact information of the individual authorized to represent the firm.

2. Project Team

Provide names, contact information and resumes for the Project Team, including the project

manager and team members. Indicate the organizational structure of the team and outline key roles

City of Gahanna

825 Tech Center Drive  Gahanna, OH 43230

City of Gahanna Business Continuity Plan

Request for Proposals

and lines of communication and authority.

3. References and Examples

Provide up to three (3) references where a similar project was completed. Provide the contact name,

phone number and email and a brief description of the project completed for that organization.

Include up to three (3) sample reports prepared for another comparable organization. Provide

examples of data collection forms, surveys or other similar documents you propose to use on this

project.

B. Project Understanding and Approach

Describe the Proposer’s understanding of the City of Gahanna, and the project, as outlined in this RFP,

documents described in Appendix A: Key Materials and information publicly available on the City’s

webpage, as well as provide a high-level approach to the successful implementation of the proposed

scope of services.

C. Scope of Services and Methodology

Provide a proposed Scope of Services as requested and consistent with this RFP. Please list any

additional services suggested as separate line items.

D. Schedule

Provide a proposed schedule for the project.

E. Project Pricing

Provide a detailed “not-to-exceed" cost analysis for the entirety of the project, including basic fee

structure and breakdown of any other charges and hourly compensation rates related to the proposal.

IV. PROPOSAL SUBMISSION

Proposals must be received by the Department of Administrative Services no later than 2:00 p.m. on

Wednesday, September 30, 2026, to be considered. Proposals received after this date/time may not be

considered.

Submissions must be delivered by mail, email, or in person, to:

Department of Administrative Services

Attn: Sean Bock

City of Gahanna

825 Tech Center Drive

City of Gahanna

825 Tech Center Drive  Gahanna, OH 43230

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

Bid Title:	Business Continuity Plan
Category:	Request for Proposals
Status:	Open

Business Continuity Plan

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