6894 RFP - Enterprise-Managed Drupal Hosting Services

Location:	Michigan
Posted:	Aug 7, 2026
Due:	Aug 21, 2026
Agency:	Washtenaw Community College
Type of Government:	State & Local
Category:	D - Automatic Data Processing and Telecommunication Services
Publication URL:	To access bid details, please log in.

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WASHTENAW COMMUNITY COLLEGE

Purchasing Department – Room SC 326

RFP # 6894 – Enterprise-Managed Drupal Hosting Services

RFP Due Date: 08/21/2026 @ 2p.m. EST

4800 E. Huron River Drive

Ann Arbor, MI 48105-4800

PHONE: (734) 973-3553

FAX: (734)-677-5414

WASHTENAW COMMUNITY COLLEGE

Request for Proposal #6894

Enterprise-Managed Drupal Hosting Services

Submit proposals electronically via email to:

Lydia Scheets

Washtenaw Community College

pur@wccnet.edu

WASHTENAW COMMUNITY COLLEGE

Purchasing Department – Room SC 326

RFP # 6894 – Enterprise-Managed Drupal Hosting Services

RFP Due Date: 08/21/2026 @ 2p.m. EST

4800 E. Huron River Drive

Ann Arbor, MI 48105-4800

PHONE: (734) 973-3553

FAX: (734)-677-5414

1.0 Proposal Invitation

Washtenaw Community College (“College” and/or “WCC”) seeks proposals from qualified vendors to

provide a fully managed, enterprise-grade hosting solution for the College's public Drupal website. The

college seeks firms with experience working specifically with higher education institutions. The selected

supplier will be able to provide all deliverables outlined in the RFP.

Response to this RFP confirms an understanding that this is not a contract or offer of business by the

College. This request for proposal in no manner obligates the College to the eventual purchase of any

products or services described, implied, or which may be proposed, until confirmed by written agreement,

and may be terminated by the College without penalty or obligation at any time prior to the signing of an

agreement, contract, or purchase order. In submitting a proposal, Supplier agrees that all materials

associated with, attached to, or referenced by the submitted proposal will become the property of the

College and may be incorporated into a subsequent contractual agreement between the successful

Supplier and the College.

The College is not liable in any manner or to any extent for any cost or expense incurred by the Supplier

in the preparation, submission, presentation, or any other action connected with proposing or otherwise

responding to this RFP. Such exemption from liability applies whether such costs are incurred directly by

the Supplier or indirectly through the Supplier’s agents, employees, assigns, or others, whether related or

not to the Supplier.

The College reserves the right to reject any and all proposals and waive any irregularities. Proposals which

fail to comply fully with any provisions of this document may be considered invalid and may not receive

consideration. The College also reserves the right to negotiate terms and conditions of a contract with the

chosen Supplier. The College reserves the right to award a contract based on any combination of the

specifications described herein.

The awarded Supplier’s proposal response shall be subject to and governed by the College’s Terms and

Conditions for services located at Terms and Conditions for Services Provided to WCC as a condition of

award and are hereby incorporated herein as a substantive part of the solicitation documents. In the

event there is any conflict or inconsistency between the Terms & Conditions referenced in the RFP

documents and those included in a Supplier’s Proposal response, Supplier’s quote, or listed on the

Supplier’s website, the Terms & Conditions of the RFP documents shall govern. Proposal submissions

must include all exceptions to the College’s terms and conditions of purchase. A purchase order signed

by an authorized agent of the College is required to constitute acceptance of Proposal offer and offer

terms and conditions of service. This RFP and any subsequently offered contracts will be governed by

the laws of the State of Michigan. Any and all applicable valid executive orders, Federal, State or local

laws, ordinances or rules or regulations shall apply to any contract if and when offered and are deemed

incorporated herein.

As a public institution, the College is subject to the terms and conditions of the Freedom of Information

Act. As required by law, any information submitted in response to this request for proposal could become

public information. Suppliers responding to this proposal are cautioned not to include any proprietary

information as part of their proposal unless such proprietary information is carefully identified in writing

WASHTENAW COMMUNITY COLLEGE

Purchasing Department – Room SC 326

RFP # 6894 – Enterprise-Managed Drupal Hosting Services

RFP Due Date: 08/21/2026 @ 2p.m. EST

4800 E. Huron River Drive

Ann Arbor, MI 48105-4800

PHONE: (734) 973-3553

FAX: (734)-677-5414

as such and accepted by the College as proprietary. Any documents submitted may be reviewed and

evaluated by any person at the discretion of the College, including non-allied and independent Suppliers

retained by the College now or in the future.

Proposals must be comprehensive by including all services and costs necessary to meet the business and

technical requirements of the College as outlined in this RFP. In addition, the proposal must specify a

detailed approach/methodology, Supplier and College staffing requirements, and any other assumptions

to achieve the goal of this RFP.

Proposals received in response to this Request for Proposals (RFP) will be evaluated using numerically

weighted totals in accordance with the criteria and process described herein. At its sole discretion, the

College may require supplementary presentations and/or interviews from select vendors; criteria may

include but is not limited to:

• Accordance with the specifications

contained herein

• Quality and clarity of responses

• Methodology/Approach to meet the

objectives of this RFP

• Scope of services/project capabilities

• Experience, references, & portfolio

samples

• Organizational Project Team and

Qualifications

• Relevant and Comparable Experience

• Collaboration & working relationship

• Understanding of the College’s Needs

and Environment

• Vendor’s image, reputation, and

professionalism

• Functionality, user experience (look,

feel, etc.), and configurability of

products, platforms, and software

• Product performance

• Compatibility & Portability of software

• Price Proposal & vendor financial

stability

• Technical & security solutions proposed

• Drupal expertise

• Architecture & staffing model

• Support & migration

The College intends to award a contract to the vendor whose proposal is determined to represent the

best overall value to the College, taking into consideration both qualitative and cost-related factors.

Award of a contract will be based on the highest-rated proposal, contingent on a determination of price

reasonableness at the sole discretion of the College. The College may enter negotiations with the highest-

ranked vendor to finalize contract terms and pricing. The College reserves the right not to select the

highest-scoring vendor if pricing is deemed excessive, unbalanced, or outside of market expectations. If

negotiations are unsuccessful, the College may choose to enter negotiations with the next highest-ranked

vendor. The award of this RFP will follow the term of final contract with the selected vendor and may be

renewed at the College’s discretion. Services are anticipated to begin early September 2026.

WASHTENAW COMMUNITY COLLEGE

Purchasing Department – Room SC 326

RFP # 6894 – Enterprise-Managed Drupal Hosting Services

RFP Due Date: 08/21/2026 @ 2p.m. EST

4800 E. Huron River Drive

Ann Arbor, MI 48105-4800

PHONE: (734) 973-3553

FAX: (734)-677-5414

2.0 Planned RFP Schedule

RFP issued – 08/07/2026

Deadline to submit questions – 08/13/2026 by 2:00 p.m. EST Questions shall be addressed to Lydia

Scheets, Purchasing Agent, at pur@wccnet.edu

College response to questions – 08/14/2026 by 2:00 p.m. EST posted on the WCC Purchasing website

https://www.wccnet.edu/about/purchasing/bids-rfp.php

RFP due date – 08/21/2026 at 2 p.m. EST

3.0 Submission Directions

Submit 1 PDF of vendor proposal with Signature Page and Attachment A – Minimum Security

Standards form to: PUR@wccnet.edu Attn: Lydia Scheets – Purchasing Agent; RFP #6894

Submit one (1) electronic proposal, including the required Signature Page in PDF format. Faxed and

mailed replies are not acceptable and will be rejected. Supplier assumes all responsibility for delivery to

the location given above on or before the due date and time.

4.0 Project Objectives & Goals

The College is redesigning its public-facing website, wccnet.edu, on Drupal 11. The College seeks to

replace its current hosting provider with a solution offering improved reliability, security, scalability,

operational transparency, and expert Drupal support

5.0 Project Requirements

The hosting provider must support Drupal 11 and subsequent versions, as well as support Drush,

Composer, configuration management, zero-downtime deployments, core and module updates.

1. Technical Requirements – Fully managed enterprise hosting, Redundant Layer 7 load balancers,

Multiple web/application nodes, CDN included, Redis/Varnish support, HTTP/2 and HTTP/3, Git,

Composer and CI/CD, Customer log/dashboard access, Blue/Green Deployment, WCAG 2.2 AA

support, API access

2. Security and Compliance – Enterprise WAF, always-on DDoS protection, MFA, encryption in transit

and at rest, vulnerability management, security monitoring, SOC 2 Type II, no single point of failure,

documented incident response, automatic failover, annual penetration testing.

3. High Availability and Disaster Recovery – Redundant infrastructure across multiple availability

zones, documented RFP/RTO, immutable backups, quarterly recovery testing, detailed business

continuity procedures, and homepage takeover functionality in the event of site downtime.

4. Service Levels – Critical response within 15 minutes, 24x7 support, 99% uptime, named Technical

Account Manager, monthly reporting, maintenance notifications, and service credit schedule.

WASHTENAW COMMUNITY COLLEGE

Purchasing Department – Room SC 326

RFP # 6894 – Enterprise-Managed Drupal Hosting Services

RFP Due Date: 08/21/2026 @ 2p.m. EST

4800 E. Huron River Drive

Ann Arbor, MI 48105-4800

PHONE: (734) 973-3553

FAX: (734)-677-5414

5. Migration Services – Discovery, architecture review, migration planning,

Development/Test/Staging/Production, validation testing, DNS cutover, rollback procedures, SEO

preservation, and post-go-live support.

6.0 Pricing

• Provide separate pricing for implementation, migration, recurring hosting, optional services, and

professional services.

• Pricing must clearly indicate what is included and anything that is excluded or that will drive incremental

costs. Washtenaw Community College holds a tax-exempt status and shall not be charged any Federal or

State taxes where allowed. Tax-exempt documentation shall be presented when required

7.0 RFP Requirements

A. Supplier must return completed Attachment A – Minimum Security Standards form with proposal.

B. The supplier must warrant its products and services to meet the requirements and objectives of this

RFP.

C. Approach – Describe the approach that will be used to accomplish the project. Summarize the

methodology that will be used and how the process was successfully utilized on similar

projects. Outline anticipated work plan, timeline, and techniques to be employed, and include a

detailed schedule that illustrates how the project will be completed within the proposed timeframe.

D. Proof of Insurance - A copy shall be provided to the College upon request. No changes are

permitted in the insurance coverage unless agreed to in writing by the College. Insurance shall be

maintained for the following coverage in the amounts stated below:

1. Commercial general liability insurance, including contractual products and completed operations

insurance ($1 million per occurrence/$2 million annual aggregate)

2. Professional Liability/Errors and Omissions Insurance ($1 million per occurrence/$2 million

annual)

3. Worker’s Compensation at statutory limits in accordance with the appropriate State of

jurisdiction including Employer’s liability (with minimum $500,000)

4. Automobile liability for owned, non-owned and hired vehicles minimum limit ($1 million each

accident)

5. $1,000,000 Cyber Security Insurance for loss to the College due to data security and privacy

breach, including costs of investigating a potential or actual breach of confidential or private

information

6. Supplier agrees to have Washtenaw Community College added as additional insured

E. Supplier Company Information

1. Background – Brief history and background of your company including any certifications.

2. Portfolio Samples – Provide samples to similar projects; describe the composition of the team

assigned to the project and how this will contribute to the successful project

completion. Explain the team’s unique qualifications for the project. Provide names and

educational background of each team member including any professional

This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.

6894 RFP - Enterprise-Managed Drupal Hosting Services

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