Dental Operatory System Units

Location: Hawaii
Posted: Jun 18, 2026
Due: Jul 1, 2026
Agency: State Government of Hawaii
Type of Government: State & Local
Category:
  • 65 - Medical, Dental, and Veterinary Equipment and Supplies
Solicitation No: Q26003418
Publication URL: To access bid details, please log in.

General Information

  • Line Items
  • Instructions
  • Q26003418 Dental Operatory System UnitsGeneral InformationSolicitation Number
    Q26003418Status
    ReleasedDepartmentHealthDivisionDevelopmental Disability DivisionIslands (where the work/delivery is to be performed)
    OahuCategoryGoods and ServicesRelease Date 06/17/2026Offer Due Date & Time07/01/2026 12:00 PMDescriptionThe State of Hawaii Department of Health, Developmental Disabilities Division, Hospital & Community Dental Services Branch is seeking quotes for the purchase, delivery, and installation of dental operatory system units to replace existing units at its dental clinics located on Oahu.Contact PersonFernandes-Otake, LeimomiEmail leimomi.fernandes-otake@doh.hawaii.gov Phone808-586-5841General CommentsProcurement OfficerAndrew TseuAttachments Dental Operatory System Units Final.pdf
    Exhibit A DOSU Final.pdf
    AG-008 103D General Conditions (1.10.23).pdf

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    Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility
    of this Solicitation (Including the appendices and exhibits to this Document, and any other document related
    to this Solicitation), to: Fernandes-Otake, Leimomi.

    Q26003418 Dental Operatory System UnitsLine Items
    #
    Title
    Quantity
    Unit of Measure
    Commodity Code
    Code Table
    Commodity Code Description
    811210 Dental equipment repair and maintenance services
    423450 Dental chairs merchant wholesalers
    339114 Dental chairs manufacturing
    GeneralQuantity1Unit of MeasureJOBTitleDental Operatory System UnitsDescriptionQuotes for the purchase, delivery, and installation of dental operatory system units to replace existing units at its dental clinics located on Oahu.Attachments

    Print


    Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility
    of this Solicitation (Including the appendices and exhibits to this Document, and any other document related
    to this Solicitation), to: Fernandes-Otake, Leimomi.

    Q26003418 Dental Operatory System UnitsInstructions
    • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
    • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
    • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
    • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions.

      The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
    • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui.
    • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
    • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
    • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
    • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
    • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.

    Attachment Preview

    PROCUREMENT FOR
    DENTAL OPERATORY SYSTEM UNITS
    STATE OF HAWAII
    DEPARTMENT OF HEALTH
    DEVELOPMENTAL DISABILITIES DIVISION

    Page 3 of 10
    OFFEROR'S QUALIFICATION FORM
    Please complete this form as fully and explicitly as possible to facilitate evaluation of your firm.
    Use additional sheets and substantiating documents when necessary.
    A. Exact Legal Name of Contractor:
    Street Address
    City State Zip Code
    Contact Person Name: Cell No.:
    Telephone No.: Fax No.:
    E-mail Address:
    B. Vendor Requirements:
    1) Vendor Requirements
    a) The Vendor shall be compliant through Hawaii Compliance Express (HCE)
    https://vendors.ehawaii.gov to be able to enter into contracts for $2,500 or greater with
    the State, pursuant to Chapter 103D, Hawaii Revised Statutes (HRS). If the vendor is
    not compliant through HCE at the time of award, the vendor will not receive the award.
    HCE is an electronic system that allows vendors/contractors/service providers doing
    business with the State to quickly and easily demonstrate compliance with applicable
    laws that replaces the necessity of obtaining paper compliance certificates from the
    Department of Taxation; Federal Internal Revenue Service; Department of Labor and
    Industrial Relations; and Department of Commerce and Consumer Affairs.
    Vendors/contractors/service providers shall register with HCE prior to submitting an
    offer at https://vendors.ehawaii.gov. The annual registration fee is $12.00, and the
    "Certificate of Vendor Compliance" is accepted for both contracting and final payment.
    The State will verify compliance on HCE.
    b) Prior to the contract start date, the CONTRACTOR shall procure at its sole expense
    and maintain insurance coverage acceptable to the State in full force and effect
    throughout the term of the Contract. The Offeror shall provide proof of insurance for
    the following minimum insurance coverage(s) and limit(s) in order to be awarded a
    contract. The type of insurance coverage is listed as follows:
    (1) Commercial General Liability Insurance
    Commercial general liability insurance coverage against claims for bodily injury
    and property damage arising out of all operations, activities or contractual liability
    by the Contractor, its employees, and subcontractors during the term of the
    Contract.
    OFFER FORM
    OF-2

    Page 4 of 10
    This insurance shall include the following coverage and limits specified or
    required by any applicable law: bodily injury and property damage coverage with
    a minimum of $1,000,000 per occurrence; personal and advertising injury of
    $1,000,000 per occurrence; and with an aggregated limit of $2,000,000. The
    commercial general liability policy shall be written on an occurrence basis and the
    policy shall provide legal defense costs and expenses in addition to the limits of
    liability stated above. The Contractor shall be responsible for payment of any
    deductible applicable to this policy.
    (1) Automobile Liability Insurance
    Automobile liability insurance covering owned, non-owned, leased, and hired
    vehicles with a minimum of $1,000,000 for bodily injury for each person,
    $1,000,000 for bodily injury for each accident, and $1,000,000 for property
    damage for each accident.
    (2) Appropriate levels of per occurrence insurance coverage for workers'
    compensation and any other insurance coverage required by Federal or State law.
    c) The certificates of insurance shall contain the following clauses:
    (1) The State of Hawaii and its officers and employees are additional insured with
    respect to operations performed for the State of Hawaii.
    (2) It is agreed that any insurance maintained by the State of Hawaii will apply in
    excess of, and not contribute with, insurance provided by this policy.
    d) A copy of current and signed W-9.
    e) Offeror is advised that in order to be awarded a contract under this solicitation,
    the vendor/contractor/service provider will be required to be compliant with all
    laws governing entities doing business in the State including the following
    chapters and pursuant to HRS 103D-310(c):
    (1) Chapter 237, tax clearance;
    (2) Chapter 383, unemployment insurance;
    (3) Chapter 386, workers' compensation;
    (4) Chapter 392, temporary disability insurance;
    (5) Chapter 393, prepaid health care; and
    (6) Section 103D-310(c), Certificate of Good Standing (COGS) for entities doing
    business in the State.
    Total Cost (inclusive of all taxes and fees): __________________________________
    Offeror: _____________________________________________________________
    Exact Legal Name of Company Name
    OFFER FORM
    OF-2

    Page 5 of 10
    SPECIFICATIONS
    BACKGROUND
    The State of Hawaii Department of Health, Developmental Disabilities Division (DDD), Hospital &
    Community Dental Services Branch (HCDSB) (hereafter "STATE"), is seeking quotes for the
    purchase, delivery, and installation of dental operatory system units to replace existing units at its
    dental clinics located on Oahu.
    SCOPE OF SERVICES
    1. DELIVERY AND INSTALLATION SERVICES
    The CONTRACTOR shall:
    A. Provide all labor, materials, equipment, and services necessary to purchase, deliver,
    install, connect, and replace four (4) dental operatory system units at the Oahu clinics.
    The scope of work includes the complete removal and proper disposal of the existing
    operatory units.
    B. Replace and install four (4) dental operatory system units at the following Oahu
    locations:
    Lanakila Health Center, Dental Clinic:
    1700 Lanakila Avenue, Room #202, Honolulu, Hawaii 96817
    Replace one (1) dental operatory unit.
    Leeward Health Center, Dental Clinic:
    860 Fourth Street, Room #250, Pearl City, HI 96782
    Replace two (2) dental operatory units.
    Windward Health Center, Dental Clinic:
    45-691 Keaahala Road, Building D, Kaneohe, HI 96744
    Replace one (1) dental operatory unit
    2. RESPONSIBILITIES
    The Contractor shall:
    A. Purchase and deliver four (4) dental operatory system units that meets all specifications
    and configurations identified in Exhibit "A."
    B. Install and connect the new dental operatory system units at the designated Oahu clinic
    locations.
    C. Test, verify, and ensure that the new dental operatory system units are fully operational,
    functioning properly, and ready for immediate clinical use.

    Page 6 of 10
    D. Remove and properly dispose of the existing dental operatory system units being
    replaced.
    E. Coordinate all work, access, scheduling, and logistics with the Andrew Tseu, HCDSB
    Branch Chief to minimize disruption to clinic operations.
    F. Comply with all applicable federal, state, and local laws, regulations, and requirements
    applicable to disposing of the dental operatory unit.
    3. TIMELINE
    The Contractor shall:
    A. Purchase, deliver, install, and dispose of equipment completely within six (6) months
    from the effective date of the contract. The Contractor shall make all reasonable efforts
    to complete the installation within the required time.
    INSTRUCTIONS
    1. Refer to Exhibit "A" and the Exhibit "A" Instructions listed below:
    A. Detailed dental operatory system unit specifications.
    B. Required quantity and configuration.
    C. Additional information needed for a complete and accurate quote.
    D. Dental equipment and service warranty requirements.
    E. Images of the clinic's dental operatory rooms and the existing dental operatory
    system units.
    2. The contract shall be awarded based on the "Total Price inclusive of all fees and taxes
    based on the dental operatory system unit specifications and configuration described in
    Exhibit "A."
    The amount submitted in HIePRO must match the "Total Price inclusive of all fees and
    taxes" based on the dental operatory system unit specifications, configurations, quantity
    and warranties described in Exhibit "A." The total price shall include all labor, materials,
    equipment, warranties, and services necessary to purchase, deliver, install, connect, and
    replace the dental operatory system units, including the removal and proper disposal of
    the existing units.
    3. Partial bids will not be accepted.

    Page 7 of 10
    4. All purchases are contingent upon the availability of funds, subject to allotments made by
    the Director of Finance, State of Hawaii, pursuant to Chapter 37, Hawaii Revised Statutes
    (HRS).
    CONTRACTOR'S REQUIREMENTS
    The Contractor shall:
    1. Licensing, Certification, and Qualifications
    A. Ensure that personnel performing installation or specialized dental equipment work
    are properly trained and qualified including holding any required current up to date
    licensing and certifications.
    B. Provide manufacturer authorized technicians if required for warranty compliance.
    2. Site Assessment and Pre-Installation Requirements
    A. Conduct in person site visits to verify accurate space dimensions, utilities, placement,
    mounting needs, and compatibility with existing clinic infrastructure.
    B. Notify the STATE immediately if site conditions require additional work,
    clarification, or adjustments.
    3. Equipment Documentation and Training
    A. Provide all operation manuals, maintenance instructions, and manufacturer
    documentation.
    4. Work Schedule and Access
    A. Perform work during STATE-approved hours unless otherwise authorized.
    B. Submit a proposed installation schedule for approval prior to starting the project.
    C. Provide at least forty-eight (48) hours' notice for any required power, water, or
    service interruptions if required.
    5. Disposal and Environmental Requirements
    A. Remove and properly dispose of the existing dental operatory units.
    B. Provide disposal documentation to the STATE.
    C. Remove all debris, packaging, and waste resulting from installations.

    Page 8 of 10
    6. Dental Operatory System Unit Extended Warranty - Service and Labor (excluding parts)
    A. Provide a ten (10) year extended warranty covering service, labor, and repair for all
    four (4) dental operatory system units purchased.
    CONTRACT TERM
    The Contract term shall be for a period of twelve (12) months.
    The STATE may terminate the Contract at any time in accordance with Exhibit "B", the "General
    Conditions" number 14.
    The STATE desires to commence this Contract on November 1, 2026. However, due to the time
    required for evaluation, award, and execution of this Contract, the exact commencement date is
    indeterminate at this time.
    SUCCESSFUL BIDDER REQUIREMENTS
    The successful Bidder shall comply with the following:
    1) HRS 11-355 (Contributions by state and county Contractors prohibited);
    2) HRS 103D-302(b) and HAR 3-122-21(8) (Disclosure of Joint Contractor or
    Subcontractor Listing);
    3) HRS 103D-310 (Responsibility of Offerors);
    4) HAR 3-122-192 (Independent Price Determination);
    5) HRS 103D-1002 and HAR 3-124 Subchapter 1 (Hawaii Product Preferences);
    6) HRS 103D-1005 and HAR 3-124 Subchapter 4 (Recycled Product Preferences, if
    applicable); and
    7) HRS 103D-55 (Wages, hours, and working conditions of employees of contractors
    performing services.)
    OTHER
    The CONTRACTOR shall be responsible for the completion of the entire services per its Bid
    Quote.
    PROCUREMENT OFFICER
    The Procurement Officer is responsible for administering and overseeing the Contract, including
    monitoring, and assessing CONTRACTOR performance. The Procurement Officer for the
    Contract is:
    Andrew Tseu
    State of Hawaii Department of Health
    Developmental Disabilities Division
    1250 Punchbowl Street, Room 463
    Honolulu, Hawaii 96813
    Email: andrew.tseu@doh.hawaii.gov

    Page 9 of 10
    ISSUING OFFICER
    The individuals listed below are the sole point of contact from the date of release of this
    procurement until the selection of the Bidder to which a Contract will be awarded:
    Primary Contact
    Leimomi Fernandes-Otake
    State of Hawaii Department of Health
    Developmental Disabilities Division
    1250 Punchbowl Street, Room 463
    Honolulu, Hawaii 96813
    Email: leimomi.fernandes-otake@doh.hawaii.gov
    Alternate Contact*
    Andrew Tseu
    State of Hawaii Department of Health
    Developmental Disabilities Division
    1250 Punchbowl Street, Room 463
    Honolulu, Hawaii 96813
    Email: andrew.tseu@doh.hawaii.gov @doh.hawaii.gov
    *If the Primary Contact is unavailable or absent, contact the Alternate Contact.
    CONTRACT ADMINISTRATOR
    For the purpose of this solicitation, the Contract Administrator is Leimomi Fernandes-Otake, or her
    designated representative. The Contract Administrator or her designed designee is the sole contact
    for matters related to the Contract. The Contractor shall communicate all Contract related matters
    to the Contract Administrator or her designated representative for the duration of the Contract.
    BIDDER QUALIFICATION
    In addition to meeting the legal and other requirements of this solicitation, the Bidder must meet
    these Bidder qualification requirements to be considered for award.
    1. The Bidder is requested to submit its offer using the Bidder's exact legal name as
    registered with the Department of Commerce and Consumer Affairs, if applicable; and to
    indicate exact legal name in the appropriate space on Offer Form, page OF-1 and page
    OF-2.
    2. The Bidder shall be accessible by telephone calls or emails for questions about product
    specifications and availability, order status, claim status for missing orders or products,
    and/or inquiries for information which need immediate attention.
    3. A summary listing of judgments or pending lawsuits or actions against; adverse Contract
    actions, including termination(s), suspension, imposition of penalties, or other actions
    relating to failure to perform or deficiencies in fulfilling contractual obligations against

    Page 10 of 10
    your firm. If none, so state.
    4. The Bidder shall have at the time of bidding, a certificate for insurance that complies with
    the requirements of this solicitation.
    5. The Bidder, at no extra cost to the STATE, shall provide additional background
    information and documentation on any of the above requirements if requested by the
    STATE.
    HAWAII COMPLIANCE EXPRESS
    HCE is an electronic system used to quickly verify proof of compliance of
    vendors/contractors/service providers doing business in the State. The HCE certificate,
    Certificate of Vendor Compliance is a printable certificate that will provide compliant status in
    real time. It is an online certificate process of the tax clearance from the Department of Taxation
    and the Internal Revenue Service; certificate of compliance from the Department of Labor and
    Industrial Relations and a Certificate of Good Standing from the Department of Commerce and
    Consumer Affairs required pursuant to HRS 103D- 310(c) and Hawaii Administrative Rules
    ("HAR") 3-122-112.
    Vendors/contractors/services providers are advised to register with HCE at
    http://vendors.ehawaii.gov. Vendors/contractors/service providers will pay an annual fee of
    $12.00, or as amended to the Hawaii Information Consortium, LLC.
    COMPENSATION AND PAYMENT SCHEDULE
    Payment shall be made upon the submission by the CONTRACTOR of invoices for the services
    provided in accordance with the requirements specified in this solicitation and in accordance with
    the "unit price per item with tax" identified in Exhibit "A." No additional compensation,
    subsequent to procurement award, shall be allowed by reason of any misunderstanding or error
    regarding services to be provided.

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