Event Parking Services
| Location: | Florida |
|---|---|
| Posted: | Apr 6, 2026 |
| Due: | May 6, 2026 |
| Agency: | City of Orlando |
| Type of Government: | State & Local |
| Category: |
|
| Publication URL: | To access bid details, please log in. |
Project ID:
Title: Event Parking Services
Addenda: 0
Release Date: 4/6/2026
Due Date: 5/6/2026
Post Information
Sealed Bid Process:Yes (Bids Sealed / Pricing Sealed)
Private Bid:No
Summary
The City of Orlando ("City") is soliciting proposals for event parking management and staffing services for the public before, during, and after scheduled performances at various locations within the City. The Contractor will be requested to make recommendations to maximize parking revenue while minimizing expenses.
The Contractor shall provide parking staff to anticipate and address guests’ needs, provide exceptional service and be aware of and sensitive to the enjoyment and positive entertainment and Contractor's safety needs of the public. A high degree of reliability and a positive attitude is an essential requirement for the Contractor's employees who meet and deal with the public as front-line ambassadors for the City. The Contractor is also expected to maintain continuity of its employees through proper personnel management. The number of personnel, their assigned posts, locations, hours, and the nature of their duties shall vary in order to meet the City's requirements.
Background
The City of Orlando is a 111.2 square mile area that covers a total of 71,140 acres. With its central location in the region and the State, Orlando is easily accessible from Interstate 4, Florida Turnpike, East/West Expressway, and the Beachline Expressway.
The Mission of the City of Orlando is to enhance the quality of life in the City by delivering public services in a knowledgeable, responsive, and financially responsible manner.
The City of Orlando owns and operates several distinct sports, arts, and cultural facilities.
The Kia Center, located at 400 West Church Street, is the home of the Orlando Magic NBA basketball team, Orlando Solar Bears ECHL hockey team, Orlando Pirates Arena Football League football team, as well as collegiate and other professional sports. The Kia Center also features family shows, concerts, and more. The arena has a seating capacity of 20,000 for basketball and up to 20,000 for concerts. The Orlando Magic is a key partner in this venue with specific areas of the arena under their direction and shall be involved in the selection of the Contractor and the ongoing review of the performance of the Contractor, under the resulting contract. For more information on the Kia Center visit https://www. Kia center.com/ .
Present parking facilities associated with the Kia Center are the 1,886 space ThreatLocker Garage and several other smaller supporting lots. For more information on parking facilities visit https://www.orlando.gov/Parking-Transportation/Parking/Parking-Garages-and-Lots . See Exhibit “Six” for City Parking Garages and Surface Lots.
The Camping World Stadium Complex, located at 1610 W. Church Street, consists of the Camping World Stadium which hosts events such as the Collegiate football bowl games; Mexico National Team and other professional soccer games; Monster Jam; Paul McCartney, Billy Joel, Rolling Stones, Def Leppard, Motley Crue, Poison, Red Hot Chili Peppers, and other concerts. The Stadium Complex also has supporting fields used for many concerts and festivals. For more information about the Camping World Stadium Complex visit https://www.campingworldstadium.com/ . See Exhibit “Seven” for Camping World Stadium Parking Lots.
The same requirements, expectation of service, and legendary results for parking personnel are required for all venues, but each venue will have unique and specific needs that may be addressed separately.
Current Environment :
- The City’s current provider of Event Parking Services is Metropolis, formerly known as SP Plus Parking (Metropolis).
- OSSI’s Mobile Attendant Point of Sale (POS) handheld equipment is utilized by Metropolis staff to take on-the-spot credit card transactions and pass scanning.
- Ticketmaster is the current provider of ticketing management and distribution services. Prepaid parking passes for events are available through Ticketmaster.
- Amano McGann is the current provider of Parking Access and Revenue Control for the THREATLOCKER Garage and other City parking locations.
- ParkMobile® can be utilized by patrons for prepaid parking passes at various City locations through third-party agreements.
Timeline
Online: https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MGExZWFhMDUtMWUwZC00MjEzLTlkZjItMWZhNjFkYTcxNDg1%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%25229e96cdae-9c3e-4dec-b876-4d1b9529cbbf%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=97cb7ddb-1d82-4329-b411-a9b3fcc3df9f&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true
Or, call into the virtual meeting by dialing this phone number: +1 321-247-7568
Once dialed-in and prompted, enter the Conference ID: 555 292 609#
Online: https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_OGZiMGI5ODEtYjBjOC00NDA1LWE3NjEtYTA0MzAwOWJmMDA3%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%25229e96cdae-9c3e-4dec-b876-4d1b9529cbbf%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=1732c5a0-2e73-42d0-b71d-6e7654d626dc&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true
Or, call into the virtual meeting by dialing this phone number: +1 321-247-7568
Once dialed-in and prompted, enter the Conference ID: 268 499 096#
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