Emergency Notification and Accountability system Software as a Service and maintenance and support labor for Tier 2 and Tier 3 helpdesk

Location: Virginia
Posted: Jun 10, 2025
Due: Jul 1, 2025
Agency: STATE, DEPARTMENT OF
Type of Government: Federal
Category:
  • D - Automatic Data Processing and Telecommunication Services
Solicitation No: 19AQMM25R0150
Publication URL: To access bid details, please log in.
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Emergency Notification and Accountability system Software as a Service and maintenance and support labor for Tier 2 and Tier 3 helpdesk
Active
Contract Opportunity
Notice ID
19AQMM25R0150
Related Notice
Department/Ind. Agency
STATE, DEPARTMENT OF
Sub-tier
STATE, DEPARTMENT OF
Office
ACQUISITIONS - AQM MOMENTUM
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General Information
  • Contract Opportunity Type: Combined Synopsis/Solicitation (Original)
  • Original Published Date: Jun 10, 2025 06:17 pm EDT
  • Original Date Offers Due: Jul 01, 2025 04:30 pm EDT
  • Inactive Policy: Manual
  • Original Inactive Date: Jun 17, 2025
  • Initiative:
    • None
Classification
  • Original Set Aside: 8(a) Set-Aside (FAR 19.8)
  • Product Service Code: DE10 - IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
  • NAICS Code:
    • 541519 - Other Computer Related Services
  • Place of Performance:
    Springfield , VA 22153
    USA
Description

The Department utilizes an Emergency Notification and Accountability (ENA) solution that is Federal Risk and Authorization Management Program (FedRAMP) approved BlackBerry AtHOC system. The Department is seeking to renew licenses for the ENA and acquire maintenance and support labor for Tier 2 and Tier 3 helpdesk. DOS will acquire BlackBerry AtHOC licenses from certified BlackBerry resellers and maintenance and support services from BlackBerry AtHOC service providers to support the operations of the Department’s enterprise ENA system.



The solicitation is set-aside exclusively for qualified SBA 8(a) contractors.




Attachments/Links
Contact Information
Contracting Office Address
  • US DEPT OF STATE, 2201 C ST NW
  • WASHINGTON , DC 20520
  • USA
Primary Point of Contact
Secondary Point of Contact
History
  • Jun 10, 2025 06:17 pm EDTCombined Synopsis/Solicitation (Original)

Related Document

Jun 13, 2025[Combined Synopsis/Solicitation (Updated)] Emergency Notification and Accountability system Software as a Service and maintenance and support labor for Tier 2 and Tier 3 helpdesk
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