Temporary Staffing Services for Austin 311 and AE Utility
| Location: | Texas |
|---|---|
| Posted: | Aug 28, 2026 |
| Due: | Sep 24, 2026 |
| Agency: | City of Austin |
| Type of Government: | State & Local |
| Category: |
|
| Solicitation No: | RFP 1100 MTL3006 |
| Publication URL: | To access bid details, please log in. |
Solicitation Details
| Type: |
Request For Proposals (RFP) |
| Status: | Open |
| Solicitation Number: | RFP 1100 MTL3006 |
| Description: | Temporary Staffing Services for Austin 311 and AE Utility |
| Summary: | Temporary Staffing Services for the Contact Centers |
Contact Information
| Authorized Contact Names: | |
|
Solicitation Specific
Questions: |
Melissa Le (512) 974-1768 melissa.le@austintexas.gov |
|
Small Minority Business
Resources Questions: |
Johnathan Williams (512) 9741295 smbrcompliancedocuments@austintexas.gov |
Dates & Times
| Important Solicitation Dates: | |
|
Solicitation Published: |
08/03/2026 07:20 AM |
|
Response Due: |
Prior to 09/24/2026, 02:00 PM |
|
Response Opening: |
09/24/2026, 03:00 PM |
Special Notes
| Special Notes: |
None Available |
Packet Download Files
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Download All Files
| File Description | Type | Date | |
| Addendum 3 | 08/28/2026 | Download | |
| Addendum 2 | 08/14/2026 | Download | |
| Addendum 1 | 08/07/2026 | Download | |
| Cover Page v3 | 08/28/2026 | Download | |
| Solicitation Instructions | docx | 08/03/2026 | Download |
| Terms and Conditions | docx | 08/03/2026 | Download |
| General Offer and Certifications | docx | 08/03/2026 | Download |
| Scope of Work V1 | 08/14/2026 | Download | |
| Price Sheet | xlsx | 08/03/2026 | Download |
| FACTA Affidavit of Compliance | 08/03/2026 | Download | |
| Austin Energy Data Handling Controls | 08/03/2026 | Download | |
| Network Connection Agreement | 08/03/2026 | Download | |
| Policies Acknowledgements and Guidelines | 08/03/2026 | Download | |
| City of Austin Telework Standards | 08/03/2026 | Download | |
| Service Level Assessment (SLA) Sample Scorecard | xlsx | 08/03/2026 | Download |
| Job Descriptions | 08/03/2026 | Download |
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