April 1, 2026
REQUEST FOR PROPOSAL
RP017-26
The Gwinnett County Board of Commissioners is soliciting competitive sealed proposals from qualified service
providers for the Provision of Misdemeanor Probation Services for the Superior Court of Gwinnett County on an Multi-
Year Contract for the Gwinnett County Administrative Office of Courts.
Proposals should be typed or submitted in ink and returned in a sealed container marked on the outside with the Request
for Proposal and Company Name. proposals will be received until 2:50 P.M. local time on April 21, 2026 at the Gwinnett
County Financial Services - Purchasing Division – 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046. Any
proposals received after this date and time will not be accepted.
Proposals will be publicly opened and read at 3:00 P.M. The proposal opening will be virtual ONLY. To access the
proposal
opening
virtually,
visit
the
following
link
(https://teams.microsoft.com/meet/24647973672740?p=621LMv11BuaOo096me) or dial +1 323-676-
6170,,132316781# and enter Phone conference ID: 132 316 781#. Passcode: UF7Fq6YK. A list of firms submitting
proposals will be available the following business day on the website www.GwinnettCounty.com.
Questions regarding proposals should be directed to Chelsey Ward, Purchasing Associate III at
Chelsey.Ward@GwinnettCounty.com or by calling 770-822-7788, no later than 2:00 P.M. local time on April 13, 2026.
Proposals are legal and binding upon the bidder when submitted. One (1) unbound single sided original (designated as
the original) and four (4) bound copies of your proposal should be submitted. One (1) electronic copy of the technical
proposal only should also be included. All copies of the proposal must be identical.
Successful services providers will be required to meet insurance requirements. The Insurance Company should be
authorized to do business in Georgia by the Georgia Insurance Department, and must have an A.M. Best rating of A-10
or higher.
Gwinnett County does not discriminate on the basis of disability in the admission or access to its programs or activities.
Any requests for reasonable accommodations required by individuals to fully participate in any open meeting, program
or activity of Gwinnett County Government should be directed to the ADA Coordinator, Gwinnett County Justice and
Administration Center, 770-822-8165.
The written proposal documents supersede any verbal or written prior communications between the parties.
Selection criteria are outlined in the request for proposal documents. Gwinnett County reserves the right to reject any
or all proposals to waive technicalities and to make an award deemed in its best interest.
Award notification will be posted after award on the County website, www.GwinnettCounty.com and service providers
submitting a proposal will be notified via email.
We look forward to your proposal and appreciate your interest in Gwinnett County.
Chelsey Ward, CPPB
Purchasing Associate III
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Page 2
REQUEST FOR PROPOSAL FOR MISDEMEANOR PROBATION SERVICES
SECTION 1
BACKGROUND INFORMATION / SCOPE OF WORK
1.0 Background Information
Under the provisions of O.C.G.A. §42-8-101(a)(1), “upon the request of the chief judge of any court within a county
and with the express written consent of such judge, the governing authority of such county shall be authorized to
enter into written contracts with corporations, enterprises, or agencies to provide probation supervision, counseling,
collection services for all moneys to be paid by a defendant according to the terms of the sentence imposed on the
defendant as well as any moneys which by operation of law are to be paid by the defendant in consequence of the
conviction, and other probation services for persons convicted in such court and placed on probation in such county.
In no case shall a private probation corporation or enterprise be charged with the responsibility for supervising a
felony sentence. The final contract negotiated by the governing authority of the county with the private probation
entity shall be attached to the approval by the governing authority of the county to privatize probation services as an
exhibit thereto.”
The Gwinnett County Board of Commissioners, upon the request of the Chief Judge of the Superior Court of Gwinnett
County, is soliciting proposals from experienced misdemeanor private probation supervision service providers for
the provision of misdemeanor probation supervision services to the Superior Court of Gwinnett County to include
professional services enumerated below.
1.1 Scope of Work: Services to the Court
The services under this contract shall include, but not necessarily be limited to, the following:
1.1.1
Provide extensive misdemeanor probation supervision and management services for the Superior Court of
Gwinnett County after the issuance of judicial order; conduct an initial interview with each probationer at the
time of his or her sentencing and each individual to be supervised on pre-trial release or pre-trial diversion at
the time of issuance of an order for pre-trial release or pre-trial diversion or as soon as is practical thereafter
for purposes of explaining the scope of the Court order relative to requirements and conditions of sentence,
release or diversion, general and special, as well as fines, fees, restitution and/or any other special
requirements imposed by the judge.
1.1.2 Provide supervision and case management services for misdemeanor offenders sentenced by Judicial Order
in the aforementioned Courts in Gwinnett County.
1.1.3
Provide appropriate drug and alcohol testing procedures including but not limited to appropriately observed
urine collection for all probationers court ordered to submit to random drug and/or ETG (ethylglucuronide)
testing. Drugs of abuse testing performed by the service provider must utilize scientific protocols and allow
for confirmation testing to be performed by an outside laboratory if probationer disputes results. Service
provider may assess a collection fee for collection of the specimen. However, this fee must be assessed to
the probationer and should not be assessed if probationer has already paid for a random DRUG screen
performed by the service provider.
1.1.4
Provide specialized compliance supervision for Accountability Court programs and cooperate with testing
and treatment protocols established by the Courts, including the assignment of one or more Probation
Officers who will attend staffing and Court sessions, and participate in any training that may be required to
maintain the certification of such programs.
1.1.5 Provide access to and supervise compliance with community service programs.
1.1.6 Provide timely financial, offender and management reports.
1.1.7 Collect fines, fees and restitutions due to the County and victims.
1.1.8 Provide probationary intake case managers for each judge; ensure that the assigned intake case manager
attends all scheduled review/violation hearings and all other criminal hearings as requested by a judge and/or
his or her designee.
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1.1.9 Provide for the monitoring of probationers and individuals on pre-trial release or subject to a pre-trial diversion
program.
1.1.10 Provide offenders with counseling referrals and professional guidance.
1.1.11 Enforce all probation conditions as defined and established by the judge.
1.1.12 Hire and maintain qualified staff members that are acceptable and accessible to the Courts to include
bilingual probation officers able to communicate with non-English speaking offenders engaged in court
matters.
1.1.13 Provide a schedule for remittance to the courts of all fines, fees, and other costs due to the courts.
1.1.14 Provide dedicated staff to manage data and act as supervisory liaison between service provider and the
Courts.
1.1.15 Provide a program for intensive probation supervision when required by judicial order.
1.1.16 Provide a program for pre-trial release and monitoring of defendants on misdemeanor charges when required
by judicial order.
1.1.17 Provide a program for pre-trial diversion when required by judicial order.
1.1.18 Provide an alternative probation strategy for indigent offenders sentenced to probation.
1.1.19 Maintain a ratio of probation officers to probationers and/or individuals on pre-trial release or pretrial
diversion that is beneficial to conducting the business of the Courts and in compliance with the current law.
1.1.20 Develop, implement and publish a system to measure outcomes and performance measures of effective
misdemeanor probation supervision and management system.
1.1.21 Provide opportunities for alternative sanctions in lieu of incarceration for non-compliant probationers and/or
offenders participating in pre-trial release and/or pre-trial diversion programs.
1.1.22 Establish and be bound by a fee schedule for services provided to the assigned probationers including, but
not limited to, basic probation supervision services, electronic offender monitoring, substance abuse
detection screens, alcohol monitoring including Breathalyzer/Intoxilyzer and/or ETG testing (or collection of
such screens for testing), intensive probation supervision, pre-trial release and pre-trial diversion supervision
and program-related costs, and any other services provided to assigned probationers or individuals being
supervised by the service provider, but not limited to the criteria established in the Scope of Work.
1.1.23 Provide staff during all sessions of court to perform intake on sentenced misdemeanants
a. Provide a system of case supervision for defendants sentenced by the Superior Court of Gwinnett County
to misdemeanor probation with no cost to the Court; and
b. Provide a system of case supervision for defendants who are sentenced to pay-only probation with no
cost to the Court.
1.1.24 Provide conferencing on cases with court staff, personnel of the District Attorney’s Office, and judges.
1.1.25 Coordinate case scheduling with court staff.
1.1.26 Maintain computerized records for everyone sentenced to probation. Create and maintain individual files for
each offender receiving services from service provider. As part of the individual files, maintain legible records
(case notes and supporting documentation) illustrating all interactions with the probationer, all major case
management decisions, all punitive administrative actions and the justification for such decisions and
actions. These files should be documented and maintained in compliance with current Georgia law.
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1.1.27 Prepare and serve approved paperwork on probationers.
1.1.28 Prepare reports, notice of subsequent offenses, and submit to judges.
1.1.29 Prepare warrants and/or tolling orders when appropriate.
1.1.30 File revocation petitions and orders and coordinate scheduling for hearings.
1.1.31 Provide testimony at revocation hearings; and appear and participate in walk-in hearings, status hearings, and
any others required by the Courts.
1.1.32 Collect restitution, fines, court costs and fees, program fees, and probation fees from probationers as ordered
by the Court.
1.1.33 Tender to the Clerk of Court a report of collections and all amounts collected for fines, fees, and costs. Crime
Victim Emergency Fund (CVEF) fees shall be paid directly to the Criminal Justice Coordinating Council and
restitution shall be paid directly to the victim unless otherwise directed by the Court in the same time.
1.1.34 Establish and maintain computerized, integrated case record management and case financial management
systems.
1.1.35 Maintain an office in the City of Lawrenceville for meeting with probationers, and for the provision of services
to probationers, that is within reasonable proximity of the Gwinnett Justice and Administration Center and
also reasonably accessible to public transportation.
1.1.36 Employ professional probation officers who meet or exceed the education, training and experience levels
required by O.C.G.A. § 42-8-107, and with the following minimum requirements:
a. Shall be at least 21 years of age at the time of appointment to the position of private probation officer.
b. Shall have completed a standard two-year college course. A four-year degree or four years of law
enforcement experience is preferred.
c. Shall have no felony convictions.
1.1.37 Employ a professional staff with a minimum of:
a. A High School diploma or GED.
b. No felony convictions.
1.1.38 Maintain accurate records for work completed using forms and formats approved by the court and reporting
techniques that will assist in determining accountability for services. The court reserves the right to change
reporting requirements/formats from time to time and to increase or diminish the amount of any other class
of work as may be deemed necessary by actual demand of service.
1.1.39 Provide written reports monthly to the Court listing the services rendered and provide such other reports as
may be requested by the Court during the period of this Agreement which may include but are not limited to
statistical reports, caseload data, and other records documenting the identity of the probationer, the status
of each probationer’s case, the service provided, and the monies collected.
1.1.40 Provide quarterly reports to the Court summarizing the number of offenders under supervision; the amount
of fines, statutory surcharges, and restitution collected; the amount of fees collected and the nature of such
fees, including probation supervision fees, rehabilitation programming fees, electronic monitoring fees, drug
or alcohol detection device fees, substance abuse or mental health evaluation or treatment fees, and drug
testing fees; the number of community service hours performed by probationers under supervision; a listing
of any other service for which a probationer was required to pay to attend; the number of offenders for whom
supervision or rehabilitation has been terminated and the reason for termination; whether the case was
closed successfully or unsuccessfully; the number of warrants issued during the quarter; the number of
probationers using community service hours to satisfy fine or other financial obligations, and the number of
community service hours so converted; amounts of unpaid financial obligations, specifying amounts of
probation fees; crime victim funds, victim restitution, and fines/other funds to be paid to the court; and
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number of cases where each of the following types of requirements were incomplete: community service,
evaluation/counseling, risk reduction school, defensive driving school.
1.1.41 Provide reports to the Court and Gwinnett County that are in compliance with Georgia law.
1.1.42 Provide a report to the Court and the governing authority of all Probation Fees received by the Service Provider
in the preceding year.
1.1.43 Provide such other reports to the Court’s judges, as requested, that may include the following information:
a. Probationer’s name and address;
b. Court case number;
c. Charge description;
d. Relevant code section or charge;
e. Sentence date;
f. Duration of ordered probation;
g. Fines + costs imposed, paid, due;
h. Total probation fee (monthly rate x months sentenced to probation)
i. Total probation fee collected;
j. Total probation fee balance;
k. Last date of contact;
l. Sentencing judge;
m. Statutes;
n. Probation officer
NOTE: Service Provider may be asked to sort reports by any of the above-mentioned data elements and must
be prepared to configure reports as specified by the Court.
1.1.44 Provide a transition plan to supervise and acquire existing probation and pre-trial supervision cases.
1.2 Scope of Work: Services to the Individual on Probation (even if indigent):
1.2.1 Provide professional, courteous service and assistance in successfully completing sentence requirements.
1.2.2 Provide access to programs to reduce recidivism through cognitive behavior modification techniques.
1.2.3 Provide access to community service work programs for offenders on probation and not on probation.
Coordinate, monitor, and ensure probationer compliance with community service as ordered by the Court.
1.2.4 Provide regular monthly contacts and reporting same to appropriate Court officials.
1.2.5 Provide referrals for treatment and employment assistance as appropriate.
1.2.6 Coordinate and monitor services for attendance in special treatment programs as required by the court, such
as DUI School, mental health counseling, substance abuse treatment, etc.
1.2.7
Provide electronic monitoring for certain offenders designated by the court. [NOTE: The court recognizes the
important contributions technology provides to its daily functioning and generally supports the use of
electronic monitoring (EM) for offenders to assist probation officers in achieving their prescribed goal of
community protection. The use of technology with offenders shall not be a substitute for staff. It shall only
be viewed as a tool to support and enhance the supervision process. In establishing a program, however, the
service provider will meet the following critical elements: the initiative must be consistent with laws of
Georgia and the court’s policy; the court’s and the County’s needs must be paramount in identifying the
offenders targeted for this type of intervention; scheduling for offenders must be flexible in order to achieve
the objectives of individualized supervision plans; priority consideration should be given to program staff
requests for the use of agency resources for enforcement purposes; and vendor selection should be largely
based upon strictly defined performance standards. Final approval –or utilization of EM vendors by the
successful entity is reserved for the court]
This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.