Provision of Misdemeanor Probation Services for the Superior Court of Gwinnett County on an Multi-Year Contract

Location: Georgia
Posted: Apr 8, 2026
Due: Apr 21, 2026
Agency: Gwinnett County
Type of Government: State & Local
Category:
  • Q - Medical Services
Solicitation No: RP017-26 INV
Publication URL: To access bid details, please log in.
  • RP017-26 INV

    Provision of Misdemeanor Probation Services for the Superior Court of Gwinnett County on an Multi-Year Contract

    Buyer Contact : Chelsey.Ward@GwinnettCounty.com

    Opening Date : 04/21/2026 02:30 PM EST

    Virtual Bid Opening

  • Attachment Preview

    April 1, 2026
    REQUEST FOR PROPOSAL
    RP017-26
    The Gwinnett County Board of Commissioners is soliciting competitive sealed proposals from qualified service
    providers for the Provision of Misdemeanor Probation Services for the Superior Court of Gwinnett County on an Multi-
    Year Contract for the Gwinnett County Administrative Office of Courts.
    Proposals should be typed or submitted in ink and returned in a sealed container marked on the outside with the Request
    for Proposal and Company Name. proposals will be received until 2:50 P.M. local time on April 21, 2026 at the Gwinnett
    County Financial Services - Purchasing Division 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046. Any
    proposals received after this date and time will not be accepted.
    Proposals will be publicly opened and read at 3:00 P.M. The proposal opening will be virtual ONLY. To access the
    proposal
    opening
    virtually,
    visit
    the
    following
    link
    (https://teams.microsoft.com/meet/24647973672740?p=621LMv11BuaOo096me) or dial +1 323-676-
    6170,,132316781# and enter Phone conference ID: 132 316 781#. Passcode: UF7Fq6YK. A list of firms submitting
    proposals will be available the following business day on the website www.GwinnettCounty.com.
    Questions regarding proposals should be directed to Chelsey Ward, Purchasing Associate III at
    Chelsey.Ward@GwinnettCounty.com or by calling 770-822-7788, no later than 2:00 P.M. local time on April 13, 2026.
    Proposals are legal and binding upon the bidder when submitted. One (1) unbound single sided original (designated as
    the original) and four (4) bound copies of your proposal should be submitted. One (1) electronic copy of the technical
    proposal only should also be included. All copies of the proposal must be identical.
    Successful services providers will be required to meet insurance requirements. The Insurance Company should be
    authorized to do business in Georgia by the Georgia Insurance Department, and must have an A.M. Best rating of A-10
    or higher.
    Gwinnett County does not discriminate on the basis of disability in the admission or access to its programs or activities.
    Any requests for reasonable accommodations required by individuals to fully participate in any open meeting, program
    or activity of Gwinnett County Government should be directed to the ADA Coordinator, Gwinnett County Justice and
    Administration Center, 770-822-8165.
    The written proposal documents supersede any verbal or written prior communications between the parties.
    Selection criteria are outlined in the request for proposal documents. Gwinnett County reserves the right to reject any
    or all proposals to waive technicalities and to make an award deemed in its best interest.
    Award notification will be posted after award on the County website, www.GwinnettCounty.com and service providers
    submitting a proposal will be notified via email.
    We look forward to your proposal and appreciate your interest in Gwinnett County.
    Chelsey Ward, CPPB
    Purchasing Associate III
    RP017-26
    Page 2
    REQUEST FOR PROPOSAL FOR MISDEMEANOR PROBATION SERVICES
    SECTION 1
    BACKGROUND INFORMATION / SCOPE OF WORK
    1.0 Background Information
    Under the provisions of O.C.G.A. §42-8-101(a)(1), “upon the request of the chief judge of any court within a county
    and with the express written consent of such judge, the governing authority of such county shall be authorized to
    enter into written contracts with corporations, enterprises, or agencies to provide probation supervision, counseling,
    collection services for all moneys to be paid by a defendant according to the terms of the sentence imposed on the
    defendant as well as any moneys which by operation of law are to be paid by the defendant in consequence of the
    conviction, and other probation services for persons convicted in such court and placed on probation in such county.
    In no case shall a private probation corporation or enterprise be charged with the responsibility for supervising a
    felony sentence. The final contract negotiated by the governing authority of the county with the private probation
    entity shall be attached to the approval by the governing authority of the county to privatize probation services as an
    exhibit thereto.”
    The Gwinnett County Board of Commissioners, upon the request of the Chief Judge of the Superior Court of Gwinnett
    County, is soliciting proposals from experienced misdemeanor private probation supervision service providers for
    the provision of misdemeanor probation supervision services to the Superior Court of Gwinnett County to include
    professional services enumerated below.
    1.1 Scope of Work: Services to the Court
    The services under this contract shall include, but not necessarily be limited to, the following:
    1.1.1
    Provide extensive misdemeanor probation supervision and management services for the Superior Court of
    Gwinnett County after the issuance of judicial order; conduct an initial interview with each probationer at the
    time of his or her sentencing and each individual to be supervised on pre-trial release or pre-trial diversion at
    the time of issuance of an order for pre-trial release or pre-trial diversion or as soon as is practical thereafter
    for purposes of explaining the scope of the Court order relative to requirements and conditions of sentence,
    release or diversion, general and special, as well as fines, fees, restitution and/or any other special
    requirements imposed by the judge.
    1.1.2 Provide supervision and case management services for misdemeanor offenders sentenced by Judicial Order
    in the aforementioned Courts in Gwinnett County.
    1.1.3
    Provide appropriate drug and alcohol testing procedures including but not limited to appropriately observed
    urine collection for all probationers court ordered to submit to random drug and/or ETG (ethylglucuronide)
    testing. Drugs of abuse testing performed by the service provider must utilize scientific protocols and allow
    for confirmation testing to be performed by an outside laboratory if probationer disputes results. Service
    provider may assess a collection fee for collection of the specimen. However, this fee must be assessed to
    the probationer and should not be assessed if probationer has already paid for a random DRUG screen
    performed by the service provider.
    1.1.4
    Provide specialized compliance supervision for Accountability Court programs and cooperate with testing
    and treatment protocols established by the Courts, including the assignment of one or more Probation
    Officers who will attend staffing and Court sessions, and participate in any training that may be required to
    maintain the certification of such programs.
    1.1.5 Provide access to and supervise compliance with community service programs.
    1.1.6 Provide timely financial, offender and management reports.
    1.1.7 Collect fines, fees and restitutions due to the County and victims.
    1.1.8 Provide probationary intake case managers for each judge; ensure that the assigned intake case manager
    attends all scheduled review/violation hearings and all other criminal hearings as requested by a judge and/or
    his or her designee.
    RP017-26
    Page 3
    1.1.9 Provide for the monitoring of probationers and individuals on pre-trial release or subject to a pre-trial diversion
    program.
    1.1.10 Provide offenders with counseling referrals and professional guidance.
    1.1.11 Enforce all probation conditions as defined and established by the judge.
    1.1.12 Hire and maintain qualified staff members that are acceptable and accessible to the Courts to include
    bilingual probation officers able to communicate with non-English speaking offenders engaged in court
    matters.
    1.1.13 Provide a schedule for remittance to the courts of all fines, fees, and other costs due to the courts.
    1.1.14 Provide dedicated staff to manage data and act as supervisory liaison between service provider and the
    Courts.
    1.1.15 Provide a program for intensive probation supervision when required by judicial order.
    1.1.16 Provide a program for pre-trial release and monitoring of defendants on misdemeanor charges when required
    by judicial order.
    1.1.17 Provide a program for pre-trial diversion when required by judicial order.
    1.1.18 Provide an alternative probation strategy for indigent offenders sentenced to probation.
    1.1.19 Maintain a ratio of probation officers to probationers and/or individuals on pre-trial release or pretrial
    diversion that is beneficial to conducting the business of the Courts and in compliance with the current law.
    1.1.20 Develop, implement and publish a system to measure outcomes and performance measures of effective
    misdemeanor probation supervision and management system.
    1.1.21 Provide opportunities for alternative sanctions in lieu of incarceration for non-compliant probationers and/or
    offenders participating in pre-trial release and/or pre-trial diversion programs.
    1.1.22 Establish and be bound by a fee schedule for services provided to the assigned probationers including, but
    not limited to, basic probation supervision services, electronic offender monitoring, substance abuse
    detection screens, alcohol monitoring including Breathalyzer/Intoxilyzer and/or ETG testing (or collection of
    such screens for testing), intensive probation supervision, pre-trial release and pre-trial diversion supervision
    and program-related costs, and any other services provided to assigned probationers or individuals being
    supervised by the service provider, but not limited to the criteria established in the Scope of Work.
    1.1.23 Provide staff during all sessions of court to perform intake on sentenced misdemeanants
    a. Provide a system of case supervision for defendants sentenced by the Superior Court of Gwinnett County
    to misdemeanor probation with no cost to the Court; and
    b. Provide a system of case supervision for defendants who are sentenced to pay-only probation with no
    cost to the Court.
    1.1.24 Provide conferencing on cases with court staff, personnel of the District Attorney’s Office, and judges.
    1.1.25 Coordinate case scheduling with court staff.
    1.1.26 Maintain computerized records for everyone sentenced to probation. Create and maintain individual files for
    each offender receiving services from service provider. As part of the individual files, maintain legible records
    (case notes and supporting documentation) illustrating all interactions with the probationer, all major case
    management decisions, all punitive administrative actions and the justification for such decisions and
    actions. These files should be documented and maintained in compliance with current Georgia law.
    RP017-26
    Page 4
    1.1.27 Prepare and serve approved paperwork on probationers.
    1.1.28 Prepare reports, notice of subsequent offenses, and submit to judges.
    1.1.29 Prepare warrants and/or tolling orders when appropriate.
    1.1.30 File revocation petitions and orders and coordinate scheduling for hearings.
    1.1.31 Provide testimony at revocation hearings; and appear and participate in walk-in hearings, status hearings, and
    any others required by the Courts.
    1.1.32 Collect restitution, fines, court costs and fees, program fees, and probation fees from probationers as ordered
    by the Court.
    1.1.33 Tender to the Clerk of Court a report of collections and all amounts collected for fines, fees, and costs. Crime
    Victim Emergency Fund (CVEF) fees shall be paid directly to the Criminal Justice Coordinating Council and
    restitution shall be paid directly to the victim unless otherwise directed by the Court in the same time.
    1.1.34 Establish and maintain computerized, integrated case record management and case financial management
    systems.
    1.1.35 Maintain an office in the City of Lawrenceville for meeting with probationers, and for the provision of services
    to probationers, that is within reasonable proximity of the Gwinnett Justice and Administration Center and
    also reasonably accessible to public transportation.
    1.1.36 Employ professional probation officers who meet or exceed the education, training and experience levels
    required by O.C.G.A. § 42-8-107, and with the following minimum requirements:
    a. Shall be at least 21 years of age at the time of appointment to the position of private probation officer.
    b. Shall have completed a standard two-year college course. A four-year degree or four years of law
    enforcement experience is preferred.
    c. Shall have no felony convictions.
    1.1.37 Employ a professional staff with a minimum of:
    a. A High School diploma or GED.
    b. No felony convictions.
    1.1.38 Maintain accurate records for work completed using forms and formats approved by the court and reporting
    techniques that will assist in determining accountability for services. The court reserves the right to change
    reporting requirements/formats from time to time and to increase or diminish the amount of any other class
    of work as may be deemed necessary by actual demand of service.
    1.1.39 Provide written reports monthly to the Court listing the services rendered and provide such other reports as
    may be requested by the Court during the period of this Agreement which may include but are not limited to
    statistical reports, caseload data, and other records documenting the identity of the probationer, the status
    of each probationer’s case, the service provided, and the monies collected.
    1.1.40 Provide quarterly reports to the Court summarizing the number of offenders under supervision; the amount
    of fines, statutory surcharges, and restitution collected; the amount of fees collected and the nature of such
    fees, including probation supervision fees, rehabilitation programming fees, electronic monitoring fees, drug
    or alcohol detection device fees, substance abuse or mental health evaluation or treatment fees, and drug
    testing fees; the number of community service hours performed by probationers under supervision; a listing
    of any other service for which a probationer was required to pay to attend; the number of offenders for whom
    supervision or rehabilitation has been terminated and the reason for termination; whether the case was
    closed successfully or unsuccessfully; the number of warrants issued during the quarter; the number of
    probationers using community service hours to satisfy fine or other financial obligations, and the number of
    community service hours so converted; amounts of unpaid financial obligations, specifying amounts of
    probation fees; crime victim funds, victim restitution, and fines/other funds to be paid to the court; and
    RP017-26
    Page 5
    number of cases where each of the following types of requirements were incomplete: community service,
    evaluation/counseling, risk reduction school, defensive driving school.
    1.1.41 Provide reports to the Court and Gwinnett County that are in compliance with Georgia law.
    1.1.42 Provide a report to the Court and the governing authority of all Probation Fees received by the Service Provider
    in the preceding year.
    1.1.43 Provide such other reports to the Court’s judges, as requested, that may include the following information:
    a. Probationer’s name and address;
    b. Court case number;
    c. Charge description;
    d. Relevant code section or charge;
    e. Sentence date;
    f. Duration of ordered probation;
    g. Fines + costs imposed, paid, due;
    h. Total probation fee (monthly rate x months sentenced to probation)
    i. Total probation fee collected;
    j. Total probation fee balance;
    k. Last date of contact;
    l. Sentencing judge;
    m. Statutes;
    n. Probation officer
    NOTE: Service Provider may be asked to sort reports by any of the above-mentioned data elements and must
    be prepared to configure reports as specified by the Court.
    1.1.44 Provide a transition plan to supervise and acquire existing probation and pre-trial supervision cases.
    1.2 Scope of Work: Services to the Individual on Probation (even if indigent):
    1.2.1 Provide professional, courteous service and assistance in successfully completing sentence requirements.
    1.2.2 Provide access to programs to reduce recidivism through cognitive behavior modification techniques.
    1.2.3 Provide access to community service work programs for offenders on probation and not on probation.
    Coordinate, monitor, and ensure probationer compliance with community service as ordered by the Court.
    1.2.4 Provide regular monthly contacts and reporting same to appropriate Court officials.
    1.2.5 Provide referrals for treatment and employment assistance as appropriate.
    1.2.6 Coordinate and monitor services for attendance in special treatment programs as required by the court, such
    as DUI School, mental health counseling, substance abuse treatment, etc.
    1.2.7
    Provide electronic monitoring for certain offenders designated by the court. [NOTE: The court recognizes the
    important contributions technology provides to its daily functioning and generally supports the use of
    electronic monitoring (EM) for offenders to assist probation officers in achieving their prescribed goal of
    community protection. The use of technology with offenders shall not be a substitute for staff. It shall only
    be viewed as a tool to support and enhance the supervision process. In establishing a program, however, the
    service provider will meet the following critical elements: the initiative must be consistent with laws of
    Georgia and the court’s policy; the court’s and the County’s needs must be paramount in identifying the
    offenders targeted for this type of intervention; scheduling for offenders must be flexible in order to achieve
    the objectives of individualized supervision plans; priority consideration should be given to program staff
    requests for the use of agency resources for enforcement purposes; and vendor selection should be largely
    based upon strictly defined performance standards. Final approval or utilization of EM vendors by the
    successful entity is reserved for the court]
    This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.
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