AAA Client and Services Management System (CSMS) and Related Services Request for Proposals

Location: California
Posted: Oct 31, 2024
Due: Dec 30, 2024
Agency: Los Angeles County
Type of Government: State & Local
Category:
  • 70 - General Purpose Information Technology Equipment (including software).
Solicitation No: AAA-CSMS-2425
Publication URL: To access bid details, please log in.
Solicitation Number: AAA-CSMS-2425
Title: AAA Client and Services Management System (CSMS) and Related Services Request for Proposals
Department: Aging and Disabilities
Bid Type: Service Bid Amount:
N/A
Commodity: CONSULTING SERVICES - COMPUTER SOFTWARE
Description:
County of Los Angeles Aging and Disabilities Department (AD) is issuing a Request for Proposals (RFP) for a Client and Services Management System (CSMS) and related services. AD is seeking qualified proposers who can provide a Software as a Service (SaaS) solution that includes a variety of functionalities, such as data collection, detailed reporting, and tracking of all Area Agency on Aging (AAA) services within a web-based CSMS framework. Proposers must also provide subscription services that address essential operational needs, including hosting, data storage, backup and maintenance operations, and support for the automated migration of consumer data. Furthermore, training for end users will be required, along with direct access for data warehouse extractions and reporting to facilitate informed decision-making regarding AAA services.
County of Los Angeles Aging and Disabilities Department (AD) is issuing a Request for Proposals (RFP) for a Client and Services Management System (CSMS) and related services. AD is seeking qualified proposers who can provide a Software as a Service (SaaS) solution that includes a variety of functionalities, such as data collection, detailed reporting, and tracking of all Area Agency on Aging (AAA) services within a web-based CSMS framework. Proposers must also provide subscription services that address essential operational needs, including hosting, data storage, backup and maintenance operations, and support for the automated migration of consumer data. Furthermore, training for end users will be required, along with direct access for data warehouse extractions and reporting to facilitate informed decision-making regarding AAA services.
Open Day: 10/30/2024 Close Date:
12/30/2024 5:00:00 PM
Contact Name: Aging and Disabilities Solicitation Team Contact Phone: (323) 513-3575
Contact Email: aaarfp@ad.lacounty.gov
Last Changed On: 10/30/2024 10:33:14 PM

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