RFQ 26-04261 for AI Assistant and Implementation Partner

Location: Massachusetts
Posted: Sep 22, 2025
Due: Oct 10, 2025
Agency: Commonwealth of Massachusetts
Type of Government: State & Local
Category:
  • Q - Medical Services
Solicitation No: BD-26-1060-ITD00-ITD00-121153
Publication URL: To access bid details, please log in.

Bid Solicitation: BD-26-1060-ITD00-ITD00-121153
Responses Due in 17 Days, 21 Hours, 33 Minutes
Header Information
Bid Number:
BD-26-1060-ITD00-ITD00-121153
Description:
RFQ 26-04261 for AI Assistant and Implementation Partner
Bid Opening Date:
10/10/2025 05:00:00 PM
Purchaser:
Shawn Johnson
Organization:
Executive Office of Technology Services and Security
Department:
ITD0001 - Executive Office of Technology Services and Security
Location:
ITD00 - TSS General
Fiscal Year:
26
Type Code:
SS - Statewide Solicitation
Allow Electronic Quote:
Yes

Alternate Id:
PCR-26-04261
Required Date:
Available Date
:
09/22/2025 12:00:00 PM
Info Contact:
Contact Shawn Johnson at (617) 626-4593
Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
The purpose of this RFQ is to solicit bids for an enterprise, chat-based AI Assistant platform. See RFQ document for complete detail. To respond, Bidders must be current vendors on Statewide Contract ITS60 Category 1 or ITS75.
Ship-to Address:
1 No Address See Item Section for specific information
Vendors need to check the Items section
of the PO for ship to information
Boston, MA 02108
US
Email: seeitemsssection@xxx.com
Phone: (617) 626-4400
Bill-to Address:
Attention: EOTSS Accounts Payable
One Ashburton Place Room 804
Boston, MA 02108
US
Email: itdinvoices@mass.gov
Phone: (617) 626-5626
Alt. Reference: Tiffany.Chen3@mass.gov
Print Format:

File Attachments:
Attachment B DMCA_091925~1.docx
Attachment C CJIS MOU Template 9.19.2025~1.docx
Attachment D Exhibit 7 Safeguarding Contract Language 8.13.24~1.docx
Form 2 Cloud Terms 02.05.2025~17.docx
Form 3 Template Statement of Work FFP 09.16.2025~1.docx
Form 4 Risk Management Terms~9.docx
RFQ 26-04261 for AI Assistant and Implementation Partner Final 09.22.25~1.docx

Form Attachments:
Required Quote Attachments

SBPP (Small Business Purchasing Program) Eligible?:

NO

See SBPP requirements and exceptions at www.mass.gov/sbpp :
Item Information

Item # 1:

(
43-23-00-00-0000

)



The purpose of this RFQ is to solicit bids for an enterprise, chat-based AI Assistant platform. See RFQ document for complete detail. To respond, Bidders must be current vendors on Statewide Contract ITS60 Category 1 or ITS75.

U N S P S C Code:
43-23-00
Software



43-23-00-00



Software



43-23-00-00-0000



Software
Qty Unit Cost UOM Total Discount Amt. Total Cost

1.0




EA - Each








Manufacturer:

Brand:

Model:

Make:

Packaging:




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