STATE OF NORTH CAROLINA
DEPARTMENT OF REVENUE
Information Technology Division
Refer ALL inquiries regarding this IFB to:
Justin Stringfield, Contract Specialist
Justin.Stringfield@ncdor.gov
919-215-5229
INVITATION FOR BIDS NO. 45-RQ255223
Description: BeyondTrust Privileged Access Management
Issue Date: 24 June 2026
Bid Opening Date: 8 July 2026 at 10:00 am ET
Commodity Number: 811118
Using Agency: Revenue
Requisition No. RQ255223
OFFER AND ACCEPTANCE
The State seeks offers for the Software, Services and/or goods described in this solicitation. The State’s
acceptance of any offer must be demonstrated by execution of the acceptance found below and any subsequent
Request for Best and Final Offer, if issued. Acceptance shall create a contract having an order of precedence
as follows in cases of conflict between documents comprising the contract: (1) Best and Final Offers, if any; (2)
special terms and conditions specific to this solicitation; (3) specifications; (4) NC Department of Information
Technology Terms and Conditions of this solicitation; and (5) the agreed portions of the awarded Vendor’s offer.
No contract shall be binding on the State until an encumbrance of funds has been made for payment of
the sums due under the contract.
EXECUTION
In compliance with this solicitation and subject to all the conditions herein, the undersigned offers and agrees to
furnish any or all Services and/or goods upon which prices are offered, at the price(s) offered herein, within the
time specified herein. By executing this offer, I certify that this offer is submitted competitively and without
collusion.
Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.
OFFEROR
STREET ADDRESS
PO BOX, ZIP
CITY, STATE, ZIP
TELEPHONE NUMBER
NAME & TITLE OF PERSON SIGNING
AUTHORIZED SIGNATURE
DATE
E-MAIL
Offer valid for sixty (60) days from date of offer opening unless otherwise stated here: ____ days
ACCEPTANCE OF OFFER
If any or all parts of this solicitation are accepted, an authorized representative of the NC Department of
Revenue (NCDOR) shall affix a signature hereto. A copy of this acceptance will be forwarded to the Vendor.
FOR STATE USE ONLY: Offer accepted and Contract awarded as indicated on the attached certification by
__________________________________________________________________
Authorized representative of NC Department of Revenue
______________________
Date
TABLE OF CONTENTS
1.0 INTENT, USE, DURATION AND SCOPE ............................................................................................... 3
2.0 GENERAL INFORMATION ..................................................................................................................... 3
2.1 VENDOR QUESTIONS...................................................................................................................... 3
2.2 ADDENDUM ...................................................................................................................................... 3
2.3 OFFER SUBMITTAL .......................................................................................................................... 3
2.4 BASIS FOR REJECTION................................................................................................................... 4
2.5 LATE OFFERS .................................................................................................................................. 4
2.6 NON-RESPONSIVE OFFERS ........................................................................................................... 4
2.7 NOTICE TO VENDORS ..................................................................................................................... 4
2.8 NC ePROCUREMENT ....................................................................................................................... 5
2.9 DISTRIBUTORS AND RESELLERS .................................................................................................. 5
2.10 POSSESSION AND REVIEW ............................................................................................................ 5
2.11 BEST AND FINAL OFFER ................................................................................................................. 6
2.12 CONTRACT AWARD ......................................................................................................................... 6
2.13 POINTS OF CONTACT...................................................................................................................... 6
3.0 SPECIFICATIONS .................................................................................................................................. 6
3.1 VENDOR STANDARD AGREEMENT(S) ........................................................................................... 6
3.2 VENDOR UTILIZATION OF WORKERS OUTSIDE U.S. ................................................................... 7
3.3 E-VERIFY .......................................................................................................................................... 7
3.4 BRAND SPECIFIC PRODUCT........................................................................................................... 8
3.5 SOLUTIONS NOT HOSTED ON STATE INFRASTRUCTURE .......................................................... 8
3.6 ENTERPRISE ARCHITECTURE SPECIFICATIONS ......................................................................... 8
3.7 DELIVERY ......................................................................................................................................... 9
3.8 CONTRACT TE/RM ........................................................................................................................... 9
3.9 REQUIREMENTS ............................................................................................................................ 10
4.0 FURNISH AND DELIVER ..................................................................................................................... 11
5.0 HISTORICALLY UNDERUTILIZED BUSINESSES ............................................................................... 12
6.0 NC DEPARTMENT OF INFORMATION TECHNOLOGY INSTRUCTIONS TO VENDORS .................. 12
7.0 NC DEPARTMENT OF INFORMATION TECHNOLOGY TERMS AND CONDITIONS ......................... 13
Attachment A: Statement of Work for Implementation Services ....................................................................... 38
Attachment B: Onboarding Requirements for Contractors ............................................................................... 40
Beyond Trust Privileged Access Management – NCDOR IFB 45-RQ255223
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1.0 INTENT, USE, DURATION AND SCOPE
The purpose of this solicitation is to obtain pricing for and procure a turnkey BeyondTrust Privileged
Access Management (“PAM”) solution, implementation services, and training for the North Carolina
Department of Revenue (“NCDOR”).
Goods and Services will be provided in accordance with the terms and conditions of this RFQ.
2.0 GENERAL INFORMATION
2.1 VENDOR QUESTIONS
All inquiries regarding this IFB must be emailed to Justin.Stringfield@ncdor.gov.
Written questions will be received until 2 July, 2026 at _5 pm Eastern Time.
Please put “Questions – IFB 45-RQ255223” in the subject line of the email. Questions should be
submitted in the following format:
REFERENCE
IFB Section, Page Number
VENDOR QUESTION
Vendor communications with anyone other than the person named above may be grounds for
rejection of said Vendor’s offer.
2.2 ADDENDUM
The Agency will issue an Addendum to provide a response to all questions received in accordance
with Section 2.1 above.
The Agency may issue additional Addenda as needed to modify the specifications, requirements,
terms and conditions, etc.
All Addenda will be posted on the electronic Vendor Portal (eVP) website at https://evp.nc.gov and
will become Addenda to this IFB.
Critical information may be included in these Addenda. It is important for Vendors to periodically
check the website for any and all Addenda that may be issued prior to the bid opening date.
2.3 OFFER SUBMITTAL
Due Date:
Time:
8 July, 2026
10:00 am Eastern Time
Sealed offers, subject to the conditions made a part hereof, will be received until the time and date
specified above and then opened for furnishing and delivering the commodity as described herein.
It is the Vendor’s sole responsibility to submit its offer by the specified time and date of opening.
The Vendor shall bear the risk for late electronic submission due to unintended or unanticipated
delay including, but not limited to, internet issues, network issues, local power outages, or
application issues.
Beyond Trust Privileged Access Management – NCDOR IFB 45-RQ255223
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a) Submit one (1) signed, original electronic offer via the Ariba Sourcing Module.
The Vendor must include all pages of the solicitation in its offer. The execution page must be
signed and dated by an official authorized to bind the Vendor’s firm. Failure to return a signed
offer shall result in disqualification.
b) File names should identify the Vendor, solicitation, and document in that order (Vendor Name –
IFB Number – Proposal, etc.).
c) Files must not be password protected. They must be in .PDF, .JPEG, .DOC or .XLS format and
capable of being copied to other sources. The Vendor’s offer may be deemed non-responsive if
the Agency is unable to open the file(s).
d) If the offer contains any confidential information (as defined in the NCDIT Terms and Conditions,
Section 1, Paragraph 18), the Vendor must provide one (1) redacted electronic copy in addition
to the original copy.
2.4 BASIS FOR REJECTION
Pursuant to 9 NCAC 06B.0401, the State reserves the right to reject any and all offers in whole or
in part by deeming the offer unsatisfactory as to quality or quantity, delivery, price or service offered;
non-compliance with the specifications or intent of this solicitation; lack of competitiveness; error(s)
in specifications or indications that revision would be advantageous to the State; cancellation or
other changes in the intended project, or other determination that the proposed requirement is no
longer needed; limitation or lack of available funds; circumstances that prevent determination of the
best offer; or any other determination that rejection would be in the best interest of the State. Vendor
contact regarding this RFQ with anyone other than the person listed on page 1 may be grounds for
rejection of said Vendor’s offer.
2.5 LATE OFFERS
Regardless of cause, late offers will not be accepted and will automatically be disqualified from
further consideration. It shall be the Vendor’s sole risk to ensure delivery at the designated office
by the designated time. Late offers will not be opened and may be returned to the Vendor at the
expense of the Vendor or destroyed if requested.
2.6 NON-RESPONSIVE OFFERS
Vendor offers will be deemed non-responsive by the State and will be rejected without further
consideration or evaluation if statements such as the following are included:
“This offer does not constitute a binding offer”
“This offer will be valid only if this offer is selected as a finalist or in the competitive range”
“Vendor does not commit or bind itself to any terms and conditions by this submission”
“This document and all associated documents are non-binding and shall be used for discussion
purposes only”
“This offer will not be binding on either party until incorporated in a definitive agreement signed
by authorized representatives of both parties” or
A statement of similar intent.
2.7 NOTICE TO VENDORS
The State objects to and will not be required to evaluate or consider any additional terms and
conditions not previously agreed to by the State and submitted with a Vendor’s response. This
applies to any language appearing in or attached to the document as part of the Vendor’s response.
By execution and delivery of this solicitation and response(s), the Vendor agrees that any additional
terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect.
Beyond Trust Privileged Access Management – NCDOR IFB 45-RQ255223
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2.8 NC ePROCUREMENT
The State utilizes the NC eProcurement (NCEP) system to process requisitions and issue purchase
orders. See http://eprocurement.nc.gov/ and the NCDIT Terms and Conditions (Section 1,
paragraph 47) for more information.
a) It is the Vendor’s responsibility to read these provisions carefully and to consider them in
preparing the Offer. By signature, the Vendor acknowledges acceptance of all provisions related
to NCEP.
b) The transaction fee addressed in Section 7.0, Paragraphs 47 a) and b) applies to the purchase
of goods (including the initial purchase of software). It does not apply to SaaS, software
maintenance/support services, or any other type of services.
c) If not already registered in NCEP, the Vendor selected for contract award must register within
two (2) days after notification of contract award.
d) The Vendor must be current on all NCEP fees prior to submitting an offer. Otherwise, the State
may disqualify the Vendor from participating in this solicitation.
2.9 DISTRIBUTORS AND RESELLERS
“Resellers” as used herein, refers to businesses that routinely sell or distribute Vendor’s Products,
and may include “Distributors”, “Value Added Resellers” (VARs), “Original Equipment
Manufacturers” (OEMs), Channel Partners, or such other designations. These businesses must be
approved by the State prior to placement of any orders. Any contract established will be subject to
this solicitation and any resulting Agreement(s), and to the terms and conditions of the State’s
competitive bidding process.
The Agency acknowledges that the Reseller has merely purchased the Third-Party Items for resale
or license to the Agency, and that the proprietary and intellectual property rights to the Third-Party
Items are owned by parties other than the Reseller (“Third Parties”). The Agency further
acknowledges that except for the payment to the Reseller for the Third-Party Items, all of its rights
and obligations with respect thereto flow from and to the Third Parties. The Reseller shall provide
the Agency with copies of all documentation and warranties for the Third-Party Items which are
provided to the Reseller. The Reseller shall assign all applicable third-party warranties for
Deliverables to the Agency.
2.10 POSSESSION AND REVIEW
During the evaluation period and prior to award, possession of the bids and accompanying
information is limited to personnel of the issuing agency, and to the committee responsible for
participating in the evaluation. Vendors who attempt to gain this privileged information or to
influence the evaluation process (i.e., assist in evaluation) will be in violation of purchasing rules
and their offer will not be further evaluated or considered.
After award of contract, the complete bid file will be available to any interested persons with the
exception of trade secrets, test information, or similar proprietary information as provided by statute
and rule. Any proprietary or confidential information which conforms to exclusions from public
records as provided by N.C.G.S. § 132-1.2 must be clearly marked as such in the offer when
submitted.
Beyond Trust Privileged Access Management – NCDOR IFB 45-RQ255223
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This is the opportunity summary page. It provides an overview of this opportunity and a preview of the attached documentation.