Request for Proposals (RFP): Air Service Development Consulting Services Addendum 1

Request for Proposals (RFP) for
Air Service Development Consulting Services
Contact Person for Questions During the Proposal Process
Questions should be directed only to:
Joe Nevill
Air Service Development Manager; 509-455-6475;
jnevill@spokaneairports.net
Deadline for Submission of Questions
Questions must be submitted to the individual named above no later than:
4:00PM (PDT) on Monday, 6/22/2026
Proposal Submission Place and Deadline
Submit Proposals to: Date: Time:
Spokane International Airport Monday, July 6, 4:00PM (PDT)
ATTN: Joe Nevill 2026
9000 W. Airport Drive, Room 204
Spokane, WA 99224
Spokane International Airport RFP for
Air Service Development Consulting Services
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Request for Proposals (RFP) for
Air Service Development Consulting Services
Spokane International Airport ("Airport") is soliciting proposals from qualified professional firm(s)
to provide comprehensive on call Air Service Development Services for the Airport for the next
three (3) calendar years, commencing on or before August 1, 2026, ending July 31, 2029, with an
option for two (2) additional one (1) year terms ("Proposals"). The Proposer shall demonstrate
excellence in air service market definition and analysis, demographic data gathering and
presentation, route analysis, communication, and airline relationship development. A successful
Proposer will, with Airport staff, develop and implement comprehensive air service development
strategies to maintain and increase air service by existing carriers and attract new carriers to the
Airport. Other services related to air service development may be requested.
BACKGROUND INFORMATION
ABOUT THE AIRPORT:
The Airport is jointly owned by Spokane County and the City of Spokane. The city and county operate
the Airport under provisions of RCW 14.08, which establishes the operation of airports by more than
one municipality under joint agreement. The operating authority is the Spokane Airport Board (the
"Board"), consisting of seven appointees from the two governmental bodies, overseeing the
following entities:
* Spokane International Airport (GEG): Situated just five miles west of downtown, GEG is the
second largest commercial service airport in the state of Washington, and an important
gateway to key markets and destinations across the Inland Northwest and British Columbia. It
is served by eight major airlines, three cargo carriers, and provides employment for over 3,000
people. The Airport's market area includes Eastern Washington, Northern Idaho, Western
Montana and portions of Southern British Columbia and Alberta. In 2025, the airport proudly
welcomed a record total of more than 4.3 million passengers and is on track to surpass this
record in 2026. It also generates approximately $3 billion in annual economic impact across
the Inland Northwest region - and does so without the use of taxpayer or City or County
appropriated funds.
* Felts Field (SFF) is a 400-acre general aviation airport and designated reliever facility located
approximately five miles east of downtown Spokane. It has two paved runways, a turf landing
strip, as well as the ability to accommodate water landings on the adjacent Spokane River. It is
also one of the nation's oldest federally designated airports; each June, to commemorate the
airport's history and enduring aviation tradition, the airport hosts Neighbor Day, a free
community open house.
* The Airport Business Park is an industrial and business park development that comprises 540
acres. Strategically located adjacent to Spokane International Airport and Interstate 90, it has
19 buildings and 8 tenants.
* Rail-Truck Transload Center: Located approximately two miles west of the passenger
terminal, this facility will offer multimodal freight services to meet the increased demand for a
larger transportation network from the area's diverse commercial and industrial sectors. The
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selected firm will work closely with the Airport to develop and execute promotional strategies
and tactics in support of this new entity.
CURRENT AIR SERVICE CONSULTING INITIATIVES:
The Airport currently utilizes multiple air service consulting services on an on-call basis, to provide
strategic guidance, data-based analysis, targeted air service development project work such as
catchment area studies, service area analyses, airline specific air service projects, preparation for
and assistance with air service development conference materials, preparation and attendance at
airline headquarters meetings, and associated other miscellaneous air service-related projects
and tasks. It is the Airport's preference to identify one or more qualified vendors to provide these
consolidated services.
SCOPE OF SERVICES
DESIRED COMPETENCIES:
The selected firm(s) should have extensive experience in the following air service development
functions:
Catchment Area Studies
Service Area Analyses
Evaluating new and existing air service opportunities
Mobalytics (cell phone)-based market studies
Air service data collection, analysis and reporting
Development of holistic air service strategic planning for the Airport
Assessing Canadian and Mexican transborder service
Development of cargo air services analyses and recommendations
Assessing and making air carrier incentive program recommendations
Experience in the air transportation industry - including airline, freight and/or travel industry,
or public sector with a focus on economic development is desirable.
Preparation and attendance at air service development conferences.
Preparation and attendance at airline headquarters meetings.
Preparation of presentations to solicit new and expanded air service, as well as
communicate information about the air service market.
Project management, including experience managing and executing marketing tactics
across multiple communications channels (i.e. email, social media, website, content,
digital displays, etc.)
KEY RESPONSIBILITIES:
The selected firm(s) will partner with the Airport to develop and execute air service development
strategies and tactics that elevate the Airport's air service in both new and existing markets in its
growing role as a regional economic hub.
Tasks will include:
A. Market Definition and Analysis: The Proposer shall be able to define and analyze the
Spokane air service market, including but not limited to, catchment and service area
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analyses, migration, second homeownership, thorough demographic reviews of the area,
including the ability to obtain employment, level of interest, and travel information from
the local business community is required, etc. The Proposer should be able to
demonstrate how they can identify unique demand characteristics of the market area that
can be used to develop a value proposition to specific airlines that will achieve favorable
results in scenarios including but not limited to retaining existing routes, up gauging
aircraft on existing routes, increasing frequency on existing routes, and initiation of new
nonstop seasonal and year-round services. The Proposer should also be able to provide
in-depth analysis of Canadian and other international markets, including analysis of drive
traffic, including with the use of cellular, and other relevant data sources. The Proposer
should also be able to provide comparative analyses of Spokane (GEG) and other airport
costs.
B. ROUTE ANALYSES: The Proposer shall be able to analyze route performance and
recommend airlines and routes that would be financially viable. Analyses shall be based
on, but not limited to, the following considerations:
1. Historic and forecast traffic volumes, service patterns, and seasonality. These analyses
will be primarily for domestic routes (Canadian or Mexican routes may be requested).
2. Economic profiles of historic and/or current commercial aviation services.
3. Traffic and revenue forecasts for new services including total passengers, projected load
factors, yield analysis, passenger revenue potential, estimated operating costs and
potential route profitability.
4. Historic and forecast comparative data and analysis showing why Spokane represents a
strong opportunity for a targeted carrier to provide service on a specific route.
C. COMMUNICATION & PRESENTATION: The Proposer shall demonstrate its ability to
develop customizable presentations and communication materials in various formats for a
variety of audiences, including airline planners, airline leadership, community business
groups, Airport Board, and others, and may be required to attend and participate in
meetings.
D. RELATIONSHIP DEVELOPMENT: Proposer shall provide details regarding airline
relationships, on an airline-by-airline basis, to establish sufficient evidence from which to
assess relative scoring. For example, Proposer could state the length of continuous
relationships with various airlines (i.e, Proposer has worked with the airline for 15 years,
etc.) The consultant shall work with staff to identify ways to develop and strengthen direct
airport-airline relationships in both the short and long term.
E. INCENTIVE PROGRAM: The Proposer shall provide detailed examples of developing air
carrier incentive programs for airports and their communities and explain briefly how they
worked to gain broad community support of incentives.
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F. ONGOING REPORTING & DATA: The Proposer shall provide air transportation/airport data
as requested for airline schedules, passenger-related statistics and related airline
performance information. Requested data includes, but is not limited to:
1. Benchmarking Spokane Airport against other similarly sized airports and/or those
within the same geographic region.
2. T100 segment data, providing detailed information on airline, route level basis.
3. Monthly commercial airline service flight schedules providing both seat and
departure/arrival information.
4. Monitor recent changes in Spokane Airport's commercial airline service and airfares
on an ongoing basis.
G. MISCELLANEOUS PROJECTS & REQUESTS: Proposer will be required to perform
analyses and projects that help define the air service market using both existing and new
data sources, including but not limited to cellular data, second home data, credit card
data, demographic data and any other sources that help define the air service area and
that are beneficial in providing airlines and other stakeholders with a good understanding
of the market. Proposer should provide experience and examples of projects using cellular
data, second home ownership data, cargo data, and any other data sources that help
promote air service markets.
On occasion, questions/inquiries may arise regarding a start-up airline, new entrant airline,
incumbent airline, international air service possibilities, air service marketing
opportunities, cargo, research into air service decisions made by airlines to other
communities/airports, etc. The Proposer shall be able to prepare an appropriate response
to the inquiry or other assistance may be requested of the Proposer by the Airport
Additional requests may be issued under the agreement during the term of agreement, as
warranted.
TERM OF CONTRACT
The Airport's preference is to select one or more qualified air service development consulting firms
to provide comprehensive on-call air service development consulting services for the next three (3)
calendar years, commencing on or before September 1, 2026, ending August 31, 2029.
The term of the contract will commence upon award and conclude upon completion of the scope
awarded. Terms will be finalized upon notification of award.
FUNDING SOURCE(S)
The work to be performed is funded from the general Airport operating budget, therefore no
federal funds are expected to be involved with the work under this RFP.
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RFP SCHEDULE
The following is the schedule for this RFP process (which is subject to change):
Date Description
Monday, June 15, 2026 Issue Date of RFP
Monday, June 22, 2026 Deadline for Submission of Questions
Wednesday, June 24, 2026 Airport's Response to Questions and/or Addenda posted
Monday, July 6 at 4 p.m. PT Proposal Submission Deadline (Due Date)
Week of July 6, 2026 Review by Selection Committee
Week of July 20, 2026 Finalist Interviews/Presentations
Week of July 27, 2026 Contract Negotiation
Wednesday, August 12, 2026 Airport Board Finance Committee Recommendation (Anticipated)
Thursday, August 20, 2026 Airport Board Action/Contract Award (Anticipated)
Tuesday, September 1, 2026 Earliest Anticipated Commencement of Services Under the
Contract
EVALUATION CRITERIA
The Airport will evaluate Proposals received based on the following evaluation criteria and will
score Proposals up to the maximum number of points as noted for each evaluation criterion. The
Proposer must include in its Proposal the information noted in the evaluation criteria and must
demonstrate how the firm meets the evaluation criteria.
CRITERIA MAXIMUM
POINTS
1) Proposal Information Form: The Proposal Information Form, included in
Attachment A to this RFP, must be completed, submitted, and signed as part of
your Proposal. You must include the name and contact information of the 2
individual in your firm that the Airport should contact regarding questions about
your Proposal and scheduling a potential interview. The contact information
should include the following: name of individual, title (Mr., Ms., etc.), firm name,
address (city, state, zip code), telephone number, e-mail address.
2) Standard Contract Language: The Airport intends to utilize its standard
Professional Service Agreement for this project, which is attached hereto in 5
draft form. Each individual or firm must affirm in its submittal that the terms and
conditions of this agreement are acceptable, or if the firm takes exception to
any of the proposed language in the agreement, the firm must specifically
describe the reason for the exceptions and propose in its Proposal alternative
language for review and consideration by the Airport.
3) Cover Letter: A cover letter expressing interest, addressing, at a minimum,
the following:
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a. Executive Summary: A high level, executive summary of your firm's
relevant qualifications and experiences, as well as the relevant
experiences of key staff proposed for this project in performing similar
services. 8
b. Firm Size and Workload: Outline the size of your firm and discuss your
capability to manage a project of this size and scope within the identified
time frame, relative to your current workload.
c. Transportation/Economic Development/Public Sector Experience:
Describe your team's familiarity and experience working with public
sector clients, particularly. Please also describe your firm's familiarity
with the Public Records Act and public records archiving requirements.
o Please include references relevant to public sector clients.
4) Proposed Cost:
a. Provide a proposed staffing plan, presented as an organizational chart.
a. Include relevant experience of such personnel. Experience should
include projects of similar, or larger, size and scope including
work involving large corporations, working under tight schedules. 25
b. Include names, titles, principal place of business, and associated
hourly rate of such personnel.
c. Indicate the responsibilities of qualifications and the amount of
time such personnel will be assigned to the contract.
i. The Proposer shall commit that staff identified in its
Proposal will perform the assigned work. Any staff
substitution must have prior approval of the Airport.
b. Provide the current rates for on-going support and an estimate of
planned increases for such support.
c. Estimate the number of hours that will be available to the Airport for
consulting services per month.
a. Include names, titles, principal place of business, and associated
hourly rate for each staff member assigned to consulting Team.
d. Be able to provide documentation for the Washington State Department
of Enterprise Services (DES) or other national co-operative purchasing
agreements (eg: NJPA, US Communities) if the firm's proposed cost is
related to such agreements.
e. The Airport reserves the right to negotiate the cost with the selected firm.
5) Work Samples & References: Proposers will be heavily evaluated on their 45
previous work history and ability to provide comprehensive air service
development analyses and projects that provide comprehensive market
reviews, forecasts and proposals for air service initiatives and the ability to
attend meetings with stakeholders, including with airlines to present proposals.
Proposers should submit at least (5) analytic samples/supporting materials
from recent air service development projects.
a. Print and/or URL submissions are acceptable.
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b. Examples that specifically highlight the firm's acumen for developing
air service / route cases and accompanying presentations, are
appreciated.
c. Firms are encouraged to provide five (5) professional references from
past/current clients.
6) Schedule Management: Proposer should describe and discuss firm's
approach to managing the tasks identified in the scope of services, including 15
approach to updating and reporting work progress to the Airport, incorporating
client input, and adjusting scope of services or projects if adjustments are
encountered.
TOTAL POINTS 100
INTERVIEWS
Proposers may be required to participate in an interview session of approximately one hour with a
selection committee and/or other Airport personnel on the date and time noted in the RFP
Schedule on page 6. The Airport will establish evaluation criteria and weighting for each interview
criterion that will be added to the scores received for the written Proposals as part of making a
final selection decision.
SUBMISSION REQUIREMENTS
Proposal Submission Deadline: Submittals must be received by the Airport no later than
Monday, July 6, 2025, at 4 p.m. Pacific Time.
Late Proposals: Proposals will not be accepted by the Airport after the date and time specified in
this RFP. In the event that a Proposal is delivered after the Proposal submission deadline, the
Proposal will not be accepted or considered and will be returned to the Proposer unopened. The
Airport will not be liable for delays in delivery of Proposals due to handling by the U.S. Postal
Service, courier services, overnight carriers, or any other type of delivery service. Proposals may
be delivered in person or by a delivery service. No verbal, email, facsimile (Fax), telegraphic or
telephonic Proposals will be accepted. Proposers are responsible for ensuring that the Airport
receives the Proposal at the designated location by the deadline stated in this RFP.
Submission Requirements:
* Submittals should be mailed and must be delivered to the address indicated on page 1 of
this RFP. Submission must include five (5) hard copies of the Proposal. Electronic files and
submissions of prior work samples must be provided on a USB drive in a common file format
(i.e., PDF, DOC, JPG) and must be subject to public dissemination and display with no
restrictions.
* Proposals and their sealed packaging (boxes or envelopes) should be clearly marked with
the name and address of the Proposer and should be marked with the name of this RFP as
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indicated on page 1 of the RFP. The bound Proposals should be in an 8 1/2" by 11" format,
using a minimum 12-point type size.
* Proposers are encouraged to "double side" the printing of their Proposals; however, for the
purposes of any page limitations of the Proposal outlined in the RFP, one side of a printed
page is considered one page.
Organization of Proposals: Proposals must address each of the evaluation criteria in this RFP in a
clear, comprehensive, and concise manner. Proposals should include an index, which is clearly
separated with tabs, labeled by response to specific evaluation criteria and addressed in the same
order as included in the RFP. Although there is no expressed page number limitation, Proposers are
advised that lengthy or wordy submissions are not necessary and are discouraged.
Clear and Responsive Proposals: The Airport has made every effort to include enough information
within this RFP for a firm to prepare a responsive Proposal. Proposers are encouraged to submit the
most comprehensive and competitive information possible. Proposals that do not respond
completely or sufficiently to the evaluation criteria in this RFP may be rejected as non-responsive,
or will receive correspondingly lower scores for those criteria, which may result in the Proposal not
scoring high enough to be considered further.
Questions About RFP: Questions regarding this RFP should be addressed solely to the individual
identified on page 1 of this RFP. Questions must be asked prior to the deadline indicated on page 1
of this RFP. The Airport may determine whether a Proposal is non-responsive if the Proposer has
had contact with any other member of the Airport staff or Airport Board.
Addenda: Oral communications and emails from the Airport, its staff, agents, Airport Board
members, employees or outside advisor, or any other person associated with this RFP shall not be
binding on the Airport and shall in no way modify any provision of the RFP. Only formally issued
addenda shall modify the terms of this RFP. Any addenda issued for this RFP will be published at
the following website address: http://business.spokaneairports.net/rfp. Proposers are responsible
for checking the website prior to submission of Proposals for any addenda. If you are unable to
download the addenda, you may contact the individual noted on page 1 of this RFP. Receipt of
addenda must be acknowledged by Proposers on the Proposal Information Form that must be
submitted with the Proposal.
SELECTION PROCESS
The Proposals will be reviewed by an evaluation committee, and the highest rated firms may be
invited to an interview. The selected firm(s) will be invited to enter negotiations with the Airport. If
the Airport and the selected firm(s) cannot agree on terms that are fair and reasonable, the Airport
may terminate negotiations and enter negotiations with the next highest rated firm.
Rights Reserved: The Airport reserves the following rights:
* To waive as informality any irregularities in Proposals and/or to reject any or all Proposals.
* To extend the date for submittal of Proposals.
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* To request additional information and data from any or all Proposers.
* To supplement, amend, or otherwise modify the RFP through addenda issued.
* To cancel this RFP with or without the substitution of another RFP.
* To reissue the RFP.
* To make such reviews and investigations, as it considers necessary and appropriate for
evaluation of the Proposals.
* To not select the highest rated firm if the proposed price is more than the Airport's budget
for the work.
* To reject any Proposal if the Airport's analysis of the Proposer's financial status and
capacity indicates, in the Airport's judgment, that the firm is not able to successfully
perform the work.
* To cancel the RFP process in the event only one Proposal is received by the deadline.
* To establish a revised deadline for submission of Proposals in the event only one Proposal
is received by the deadline.
Reference Checks: The Airport reserves the right to conduct reference checks for firms submitting
Proposals, either before or after Proposals have been evaluated, and/or after interviews have been
held. In the event that information obtained from the reference checks reveals concerns about a
firm's past performance or their ability to successfully perform the contract to be executed based
on this RFP, the Airport may, at its sole discretion, select a different firm whose reference checks
validate the ability of the firm to successfully perform the contract to be executed based on this
RFP. In conducting reference checks, the Airport may include itself as a reference if the firm has
performed work for the Airport, even if the firm did not identify the Airport as a reference and may
conduct reference checks with others not identified by the Proposer.
ADMINISTRATIVE REQUIREMENTS
Cost of the Proposal: The Airport shall not, under any circumstances, be responsible for any
costs or expenses associated with the Proposal submitted including, but not limited to, research,
investigation, development, preparation, duplication, production, collation, packaging, delivery,
transmittal, or presentation of the Proposal or any other related information, data,
documentation, and material. All costs and expenses incurred by the Proposer in connection with
the Proposal submitted shall be the sole responsibility of (borne solely by) the Proposer.
Public Disclosure:
1. Property of Airport: Proposals submitted to the Airport shall become the property of the Airport
and shall not be returned to the Proposer.
2. Proposals are Public Records: Pursuant to Chapter 42.56 RCW, Proposals submitted under
this RFP shall be considered public records and, with limited exceptions, will be available for
inspection and copying by the public.
Indemnification by Proposer: By submitting a Proposal, the Proposer agrees to fully indemnify,
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